Can you get missing pieces from IKEA?
IKEA does sell individual replacement parts to customers who need them. You can get replacements from IKEA for individual parts if they are missing, lost, or damaged, even if you purchased the item years ago. This applies to all of their products, and you usually won't have to pay for the new parts.
Can IKEA replace broken parts?
Damaged/Faulty part – You can take just the part and your receipt to an IKEA store and we will exchange this for you. Alternatively, you can return the entire item for an exchange or a refund. If you can't make it back to an IKEA store, you can contact us and we will discuss options with you.
Do IKEA send out spare parts?
Order small spare parts You can order smaller spare parts such as screws, knobs or plugs at no cost using our self-service. Spare parts will be delivered directly to your home address in approximately 3 to 5 business days.
How do I contact IKEA for missing parts?
For the quickest resolution, we recommend visiting the store with your receipt or order confirmation to obtain any missing parts. If you're unable to do so, please contact the US IKEA Customer Support Center at 1-888-888-4532.
Does IKEA take back broken furniture?
IKEA will accept returns of broken, faulty, and damaged furniture as long as the default was made prior to purchase or was damaged upon delivery in 2022.
What do you do with broken IKEA furniture?
Customers email photos of their old IKEA furniture so that it can be assessed for recyclability. They can then drop off their used or broken IKEA furniture at the store, without even taking it apart, receiving a voucher for the value of the old furniture in return.26-Jun-2018
Can I return built IKEA furniture?
IKEA does accept assembled furniture returns, which include cabinets, tables, couches, desks, bed frames, coffee tables, TV units, etc. IKEA will accept all assembled furniture items within 365 days of purchase as long as a receipt or proof of purchase is shown as well as a photo ID.
Does IKEA replace furniture?
If you damage a piece of your furniture, IKEA will replace it. You can head to the spare parts department at the local IKEA store, or the company will ship the part to you. However, don't wait too long; some IKEA furniture items sell out or become discontinued.22-Jun-2021