Does IKEA provide missing parts?
Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you. If your item is damaged, bring you damaged item and proof of purchase. If you are missing an item, bring you order confirmation.
Does IKEA replace parts for free?
Conclusion. IKEA will usually provide replacement parts for any product you buy from them free of charge, even if you bought the item years ago, as long as you can give the 6-digit part code.
Can you replace broken IKEA parts?
Just like you would with a part that arrived in poor condition, you can take the piece that was damaged during the assembly process to an IKEA store to get your replacement or see what options are available.
What happens if one of my items breaks on IKEA?
Damaged/Faulty part – You can take just the part and your receipt to an IKEA store and we will exchange this for you. Alternatively, you can return the entire item for an exchange or a refund. If you can't make it back to an IKEA store, you can contact us and we will discuss options with you.
How long does it take IKEA to send missing parts?
Order small spare parts Spare parts will be delivered directly to your home address in approximately 3 to 5 business days.
How do I get a missing IKEA screw?
Just go up to the customer service for replacement parts with your screw number & they'll give you exactly what you need.
Can I return to IKEA without a receipt?
If you don't have your receipt, IKEA can try to use one of the following methods to find your purchase: Credit or debit card, gift card number, or an order number (if applicable).
How long is IKEA return policy?
365-dayIKEA offers a 365-day return policy, however, if your return period is expiring soon, we will take our closing period into consideration.
Can you return IKEA furniture without box?
IKEA accepts returns without the original packaging within 180 days of purchase provided the item is complete and in good condition. Valid photo ID and proof of purchase are required. Typically, a full refund is given for returned items if they are in good condition even if the original packaging is missing.
Is IKEA strict with returns?
If you're not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. You may also return open products within 180 days, with your proof of purchase, for a full refund.
What do you do with broken IKEA furniture?
All you have to do is fill out a form, take them to the returns desk at any Ikea store, and the products will be evaluated for wear and tear. Bookcases, desks, chairs, and dining tables — basically, all furniture without upholstery — will be included in the scheme.
Can you return IKEA items once opened?
That's alright! You have 365 days to return your purchase for a full refund, as long as the product is in unused and resaleable condition. It's important to us that you're happy with your IKEA purchase. If you're not totally satisfied, or simply just change your mind, you can return your products within 365 days.
Order small spare parts
You can order smaller spare parts such as screws, knobs or plugs at no cost using our self-service. Spare parts will be delivered directly to your home address in approximately 3 to 5 business days.
Order bigger spare parts
We have many furniture spare parts available. You can ask about them at your IKEA store or by contacting our customer service centre.
Household appliances
To purchase spare parts for your appliance, contact the authorised service centre as listed in the user manual provided with the product or which can be found here on ikea.com.
Order small spare parts
You can order smaller spare parts such as screws, knobs or plugs at no cost using our self-service. Spare parts will be delivered directly to your home address in approximately 3 to 5 business days.
Order bigger spare parts
We have many furniture spare parts available for purchase. Please note: Stock may be limited. If we need to reorder the parts and it is not covered under warranty, there may be a charge for this. You can ask about them at your IKEA store or by contacting our customer service centre.
Household appliances
To purchase spare parts for your appliance, contact the authorised service centre as listed in the user manual provided with the product or which can be found here on ikea.com.
What To Do If Your Ikea Furniture Is Missing Parts
If you open the box to find that your new Ikea furniture is missing some critical components, there’s no need to worry. Ikea knows just how frustrating it is when you’re missing a screw, a dowel or a hinge from your new furniture. That’s why Ikea offers spare parts in its returns departments in every UK store.
Does Ikea Sell Individual Parts In 2022?
If you’re looking to buy individual parts of your Ikea furniture, this is simple to do.
What To Do If Your Ikea Order Arrives Damaged
As well as missing parts, Ikea furniture can arrive damaged when you order online.
Ikea Customer Services
If you’re looking to get in touch with Ikea customer services, be it for missing parts or damaged furniture, then simply call 020 3645 0000. You can also talk to the Ikea chatbot online through the Ikea website. You can find this by visiting the Ikea website and clicking on “live chat” in the bottom-right hand corner.
Ikea Furniture Quality
Ikea furniture is high quality – there’s no doubt about that. That’s because Ikea has an incredibly stringent quality check process, meaning that your Ikea furniture should be of the highest quality and built to stand the test of time.
Ikea Buy Back Scheme 2022
Ikea recently announced the beginning of its buy back scheme through its Circular Hubs. This offers Ikea customers the chance to trade in their old furniture for new Ikea furniture.
Ikea Beds & Mattresses
If you’re looking to upgrade your mattress or bed itself, then there’s no better place to look than the Ikea beds and mattresses department. Here, you’ll find a fantastic range of mattresses and divan beds to choose from – with each piece of bedding coming at a fantastically low price and offering an incredible sleeping experience!