Receiving Helpdesk

ikea customer care number

by Annalise Dickens Published 3 years ago Updated 2 years ago

How can I contact IKEA customer service?

We're here to make your everyday life better.

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How do you contact IKEA?

So begs the question: How DO you find out the exact in stock quantity of your necessary Ikea item?

  • Find your entire shelf unit online.
  • Select your store from the option box in the lower right hand side click ok.
  • Click on “Click here to view stock prognosis.”
  • This page will show you the prognosis for all the parts in general.

More items...

How to get in touch with IKEA customer service easily?

Learn How To Reach IKEA Customer Service With Zero Effort!

  • Contacting IKEA Customer Support Yourself. You can avoid dealing with unresponsive support reps by checking IKEA’s website first. ...
  • Choose DoNotPay and Never Wait on Hold Again. ...
  • DoNotPay Is Your Perfect Legal Assistant! ...
  • DoNotPay Handles All Manner of Tedious Tasks for You. ...

How to call IKEA?

But bullies hassled Jasmine through childhood, calling her “flat pack” and she decided to switch her name from Ikea Jasmine to Jasmine Ikea when she was 12. While her family still calls her ...

How do I reach IKEA customer service?

If you're unable to do so, please contact the US IKEA Customer Support Center at 1-888-888-4532 with a detailed description of what's missing. We may be able to send replacements from one of our stores!

Can you call IKEA directly?

For further information, you're welcome to contact the IKEA US Customer Support Center at 1-888-888-4532.

How do I contact IKEA Malaysia?

Please call us at 03 7952 7575 for assistance. For parcel orders, any damage or discrepancy must be reported to IKEA within 24 hours after receiving the order.

Where can I complain to IKEA?

To reach Consumer Relations call 1-888-888-4532. You may also find support information here. If you would like to write to CEO, Peter Angefjall at the US corporate office, address your envelop with: IKEA American Corporate Office Headquarters, 420 Alan Wood Road, Conshohocken, PA 19428, USA.

Why is it so hard to contact IKEA?

The company blames a huge leap in online demand, coupled with Covid-related supply chain problems, which, in turn, doubled calls to its contact centre. “We know that this experience does not live up to our expectations for our customers, and we have been working extremely hard to resolve these issues,” it says.

How long is delivery from IKEA?

For in-store deliveries, your local store may be able to offer you same day delivery, depending on stock availability and where you live. If you are ordering online, Parcel deliveries will be delivered within 1 to 3 days.

How do I return something to IKEA Malaysia?

Return the unassembled item in their original packaging within 365 days, together with your receipt for either an exchange or a full refund.Refunds will be issued in the same method of payment as the original payment.Purchases made with cash: a cash refund will be issued.More items...

When did IKEA Open in Malaysia?

1996IKEA Malaysia open its first store in 1Utama Shopping Mall, back in 1996 and moved into its standalone store at Mutiara Damansara in 2003.

Why is IKEA not delivering?

We're experiencing significant delays with shipping & delivery at this time. To help, we're starting the process of reopening some of our stores for Expedited Delivery & Click & Collect orders. For more details & updates: bit.ly/2WO3XLs. Find the answers to our most popular questions.

Where is IKEA head office?

Delft, NetherlandsIKEA / Headquarters

How long do IKEA refunds take?

If you have cancelled your IKEA order before it has been shipped, then you should receive a refund within just a few days. However, if your order has already been shipped, then it may take up to 14 days for IKEA to process your refund.

How do I get a missing IKEA screw?

Just go up to the customer service for replacement parts with your screw number & they'll give you exactly what you need.

Contact us

Have a question and can't find the answer? We'd love to hear from you.

Find an IKEA near you

Visit us in store and get inspired. We're open and excited for your visit. Browse our products, walk through our room settings, and grab a bite to go.

Heads up for delayed delivery times

We wanted to be transparent that we are currently receiving a very large volume of requests, which delays the processing and delivery times. We’re all pitching in and are putting in maximum effort to ensure that you enjoy your purchases as quickly as possible. A big thank you in advance for your understanding. Tack!

Ways to contact us

Not finding what you are looking for in our most frequently asked questions? Reach out to us. Here are the different ways to get in touch.

Call us

Phone If you like to hear a voice at the other end, we're there for you with everything you need. Our co-workers are pleased to take your calls during the below times:

Opening hours for stores and Pick-up locations

Are you looking for the most up to date regular and holiday hours for your local store or Pick-up location? Simply select your location from the page linked below for hours, important updates, returns information and more.

Sign up for notifications when items are restocked

On the product page, click on the product availability drop-down box, and below Get notified when it’s back in stock, enter your contact details.

Need help planning a room for your home?

We can help you. We have a team of planning experts that can help plan your next purchase. Visit our services page for more information.

Delivery Disruption in Downtown Ottawa and Gatineau area

An important notice for our customers in downtown Ottawa and Gatineau area: Due to anticipated road disruptions all home/business deliveries scheduled to arrive on January 29 & 30th will be rescheduled. IKEA Customer service will contact you to arrange for a new delivery date.

IKEA customer service is nonexistent

read all the other reviews. They all say the same thing. Ikea has no concept as to what the terms customer service means. Putting the term quality into that phrase only makes it that much worse.

Hire more help!

Amazing how a company would subject their customer to outlandish wait times to speak to someone on the phone! Despite my horrible experience having to wait...and this is the absolute truth...25 minutes per customer service rep and I eventually went through 4, I did have the pleasure of working with Latanaya who made it all worth while.

Las Vegas needs IKEA

I have the perfect space for a store here in Las Vegas, Boca Park near Charleston/Fort Apache where the old Great indoors store used to be, it is situated in the right demographics and would do very well there! Would love to see an IKEA in Las Vegas!!!

Horrible experience

We placed a 700.00 order to be delivered and assembled. Overnight we discovered we needed to change our order, drove -1 hour to the Ikea store, got the order written up, went to get refund on our cash purchase and found that we could NOT GET A REFUND ON THE MERCHANDISE THEY WERE TO DELIVER 5 days from now.

Horrible experience

We placed a 700.00 order to be delivered and assembled. Overnight we discovered we needed to change our order, drove -1 hour to the Ikea store, got the order written up, went to get refund on our cash purchase and found that we could NOT GET A REFUND ON THE MERCHANDISE THEY WERE TO DELIVER 5 days from now.

sooo disappointed

Very first time I visited an Ikea store this past Saturday. I was over whelmed by the maze I had to go through just to get to the bed sheets. I finally find the ones I wanted, white with simple embroidery on the edges of the pillow cases and flat sheet.

Ikea stoughton MA customer service horrible

Bought book shelf from this place. Broken parts, called using the phone number they gave, they almost never pick up the phone. Finally, someone picked up, bad altitude, really horrible service asking to wait till they call... the big crap is taking over the whole floor.... will never shop from Ikea again.

Contacting IKEA Customer Support Yourself

You can avoid dealing with unresponsive support reps by checking IKEA’s website first. Chances are you’ll find the info you need that way and resolve the issues easily. Here are some of the questions IKEA’s FAQ page offers the answers to:

Choose DoNotPay and Never Wait on Hold Again

Nobody likes waiting on hold, but when you have a pressing issue with [company] and want it resolved as quickly as possible, it doesn’t seem like there’s a better choice. Writing an email is definitely less time-consuming, but you’d often have to wait several days for a response.

DoNotPay Is Your Perfect Legal Assistant!

Having trouble with companies that don’t honor their policies and refuse chargebacks and refunds? If a company has wronged you, DoNotPay can help you sue them in small claims court, without having to waste thousands on lawyers.

DoNotPay Handles All Manner of Tedious Tasks for You

If you’re strapped for time, DoNotPay can help you complete tedious tasks with a few simple clicks.

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