How can I reset the Ooma system?
- Turn on router.
- Press Factory Reset button and hold for at least 15 seconds.
- Device restarts automatically.
- Default settings have been restored.
Where is the reset button on my Ooma?
- Plug the Adapter into the USB port on the back of your Telo Base Station.
- Using an Ethernet cable, connect the HOME NETWORK port on the back of your Telo Base Station to a computer.
- Use the computer and open up a browser to setup.ooma.com.
How do I hook up Ooma?
How do I connect my Ooma to my wireless router? Using an Ethernet cable, connect the HOME NETWORK port on the back of your Telo Base Station to a computer. Use the computer and open up a browser to setup.ooma.com. Click on the Wireless tab on the left side of your screen and follow the directions to connect the Telo Base Station to your home Wi-Fi network.
How to install Ooma on your PC?
- Firstly, download and install an Android emulator to your PC
- Download Ooma Office for Mobile APK to your PC
- Open Ooma Office for Mobile APK using the emulator or drag and drop the .APK file into the emulator to install the app.
How to set up your Ooma Telo?
How to Set Up Your Ooma Telo Device Step 1 and 2: Activate Your Ooma & Choose a Phone Number: You will need to activate your Ooma before you can use it. This is done with an activation code found on the bottom of the device. After you enter your activation code, you are required to choose a phone number.
How do I reset my Ooma base station?
Connect a computer or router to the Base Station for additional setup options. Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.
How do I get my Ooma back online?
Verify that your Internet connection is functioning properly. Try rebooting your modem, router and/or Ooma Telo Base Station or Phone Genie to see if the network connection recovers.
How do I reset Ooma after power outage?
Re: restart sequence after a power outage My cable modem, Ooma Hub, and router (which are connected in that sequence) are all plugged into the same power strip. To restart everything, I just kill the power strip, wait 5-10 seconds, and turn the power strip back on.
How do I reset my Ooma Telo Air 2 to factory settings?
0:514:35So after doing those two troubleshooting things I decided to try a factory reset. So they sayMoreSo after doing those two troubleshooting things I decided to try a factory reset. So they say pressure the trashcan button and press the play button together beef while it's blinking red war.
Why is Ooma phone service offline?
Why is my Ooma device offline? The Ooma device will be offline if there is an issue with the internet connection. For example, if the WIFI or Ethernet cable connection is disconnected or if you are experiencing issues with your ISP.
How long does it take to reboot Ooma?
If resetting the internet router doesn't fix the problem, then it's time to reset the Ooma Telo Router. To reset the Ooma Telo Router, hold the reset button on the device with a paper clip until the lights blink. This shouldn't take more than around 10 seconds of depressing the button to complete.
Where is the reset button on an Ooma Telo?
If your model Linx device has a reset button on the bottom of the unit, press and hold the button. If the device does not have a reset button, plug it in. Insert a paperclip into the pinhole next to the phone jack and hold it down for ten seconds until the system status light blinks amber.
What does a solid red light mean on Ooma?
Solid red logo likely means a hardware failure.
WHAT IS button on back of Ooma Telo?
Page (on rear of Telo Base Station or Phone Genie) This button will allow you to page and sync your Ooma Telo Base Station or Phone Genie system with the Ooma HD3 Handset, HD2 Handset, Ooma Linx, and other wireless accessories.
Why is setup Ooma not working?
If you are unable to connect to http://setup.ooma.com in Step 5 of the Quick Start Guide, try the following steps: Make sure your computer is connected via Ethernet to the HOME port of the Telo Base Station. Disable Wi-Fi on the computer you are using to connect to the Ooma Telo Base Station.
Why is my Ooma flashing purple?
If your device requires a software upgrade, the Ooma logo will blink purple while it is downloading the newest version. it is upgrading. It will automatically reboot after the upgrade is complete. To place a call, pick up a phone connected to your Ooma Telo and dial a phone number.
Re: How Do I Setup (or Reset) the PIN for Ooma VM?
From one of the FAQs at ooma.com: How do I set up my voicemail? You can start the voicemail setup process by picking up the phone that's connected to your Ooma Telo system and pressing the button on your Ooma Telo. A series of voice prompts will walk you through the process of selecting a PIN, recording your name, and recording a voice greeting.
Re: How Do I Setup (or Reset) the PIN for Ooma VM?
Pick up the phone and press the "play" button on the Ooma (the play icon is in the help doc).
Re: How Do I Setup (or Reset) the PIN for Ooma VM?
I can get the VMs from my Ooma Telo hand set. It's when I try accessing the voice mails remotely when I'm on the road that the system asks me for a PIN. How do I setup or reset this PIN? Thanks.
Re: How Do I Setup (or Reset) the PIN for Ooma VM?
emes wrote: I can get the VMs from my Ooma Telo hand set. It's when I try accessing the voice mails remotely when I'm on the road that the system asks me for a PIN. How do I setup or reset this PIN? Thanks.
What do I do if my computer is currently plugged directly into my modem?
The Ooma Telo Base Station or Phone Genie can function as a router, enabling your computer to access the Internet through the device. You’ll be able to set up your system by following the instructions in Option 2A in the Quick Start Guide. Wherever the instructions refer to your “router”, substitute the word “computer”.
The Ooma light on my Telo Base Station or Phone Genie is blinking red
The Ooma logo on the front of the Ooma Telo Base Station or Phone Genie will flash red when the device is not able to connect to the Ooma service. This may happen upon first use if the device has not been activated properly.
The 1 and 2 buttons on my Ooma Telo Base Station or Phone Genie are lit blue
If your Ooma device is offline and these lights are turned on, it means that your Ooma Telo Base Station or Phone Genie system is not able to connect to the Ooma Network.
The Trash and Message buttons on my Ooma Telo Base Station or Phone Genie are lit blue
If your Ooma device is offline and these lights are turned on, it means that your Ooma Telo Base Station or Phone Genie can’t connect to the Internet. Your first step should be to review the setup diagram in the Quick Start Guide that best matches the setup in your house.
The Play and Fast forward keys are lit blue
You should only experience this if you have chosen the option to use your Ooma with a landline backup. When your Ooma device is offline and the Play and Fast forward buttons are turned on, it means that your Ooma Telo Base Station or Phone Genie cannot detect a phone line connected the the system.
Incoming calls do not cause your phone to ring
There are several reasons that incoming calls may not cause your phone to ring. Here are some of the most common reasons why your phone might not ring:
My voice quality is poor
The Ooma PureVoice™ HD technology built into the Ooma Telo Base Station or Phone Genie includes sophisticated algorithms to deliver the best voice quality your Internet connection can support.