Receiving Helpdesk

how to recover a master lock combination

by Esther Huels Published 3 years ago Updated 2 years ago

Submit a Lost Combination Form
  1. Find your lock's serial number.
  2. Print out the Lost Combination Form (PDF).
  3. Have the form notarized by a Notary Public to prove you are the owner of the lock. You can include up to 6 combinations on one notarized form.
  4. Submit your form to: Master Lock Warehouse. 24 North Free Port Drive.

I've lost or forgotten the combination to my Master Lock lock. What can I do?

Does your Master Lock lock have a serial number? If it doesn't, we won't be able to help you find your combination because we don't have a record o...

I lost the combination to my Master Lock Set-Your-Own Combination lock. Can you help me reset it?

Unfortunately no. You cannot reset this lock without knowing the current combination. You'll likely need to purchase a new lock.

I accidentally reset the combination on my Master Lock resettable combination lock. Now I don't know...

Unfortunately, you cannot reset this lock without knowing the current combination. You'll likely need to purchase a new lock.

I've lost the reset tool for changing the combination on my lock. How can I get a new one?

As a courtesy, our customer solutions group can issue you a replacement tool free of charge. You will need to supply the model number or an image o...

How can I retrieve my lost combination when my Master Lock lock is attached to a bike, cabinet, lock...

We will not provide lost combinations if the lock is attached to anything.

I'm unable to get a legible photocopy of my lock for the Lost Combination Form. What should I do?

Try lightening the copy as much as possible. The most important thing is that we can see that the lock is not attached to something.

How do I set the combination on my Master Lock 5400D / 5401D Key Safe?

To set or reset the combination on your Master Lock 5400D / 5401D Key Safe: Open the compartment door by entering the combination. The factory-set...

How do I set the combination on my 5422D / 5423D Push Button Lock Box?

To set or reset the combination on your 5422D / 5423D Push Button Lock Box:Open the lock box by entering the combination. If you're setting the com...

How do I set the combination on my 5424D / 5425D Spare Key Storage Safe?

To set or reset the combination on your 5424D / 5425D Spare Key Storage Safe: Open the compartment door by entering the combination. The factory-se...

How do I set the combination on my Master Lock 5406D Spare Key Storage Safe?

To set or reset the combination on your Master Lock 5406D Spare Key Storage Safe: Open the compartment door by entering the combination. The factor...

How to make a dial with a shackle?

Step 1. Make a list of possible last numbers of the combination. 1 Turn the dial clockwise past zero three times and leave it set to zero. 2 Apply even tension to the metal shackle (U-shaped part) by pulling down if it’s attached to something or pulling up if you’re holding it in your hand. This causes the dial to stick and not turn easily. So, apply just enough tension and turn the dial clockwise until it stops. Note whether it stops right on a number or between two numbers. While still applying tension turn the dial counter-clockwise (left) to find the range. 3 If the range is between two numbers say 17 and 18, record the number as 17.5. If, on the other hand, the range is in the middle of two numbers, say 20.5 and 21.5 record the number as 21. This is the middle of the range. You can rest between numbers; it won’t affect the solution. 4 You can release some tension from the shackle to get past the sticking point to find the next sticking point. Repeat this process until you get to zero.#N#HINT: The dial should stick every 3-4 numbers.

Is 10-12-26 a sequential number?

Because of this, the possible combinations cannot contain sequential numbers that are only 2 values apart. A combination of 10-12-26 would be invalid because once you enter the 10, the 12 will just fall into place, making the entry of the combination very awkward and difficult.

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