Receiving Helpdesk

how to pair ooma telo handset

by Cayla Hodkiewicz Published 3 years ago Updated 2 years ago

  • Access the Ooma Bluetooth Setup page: If you don’t currently have a computer or router connected to the HOME port, connect one now. Browse to http://setup.ooma.com. ...
  • Set the Bluetooth headset in pairing mode: Follow the manufacturer instructions for setting your Bluetooth headset into pairing mode.
  • Add a Device: Click on Add New Device to pair a Bluetooth headset to your Ooma device. ...

How do I hook up Ooma?

How do I connect my Ooma to my wireless router? Using an Ethernet cable, connect the HOME NETWORK port on the back of your Telo Base Station to a computer. Use the computer and open up a browser to setup.ooma.com. Click on the Wireless tab on the left side of your screen and follow the directions to connect the Telo Base Station to your home Wi-Fi network.

How do I connect my Ooma to the Internet?

Your Ooma Telo Base Station comes with three cables:

  • A power cable
  • A phone cord
  • A flat Ethernet cable

How to install Ooma on your PC?

  • Firstly, download and install an Android emulator to your PC
  • Download Ooma Office for Mobile APK to your PC
  • Open Ooma Office for Mobile APK using the emulator or drag and drop the .APK file into the emulator to install the app.

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Do I need a new phone number with Ooma Telo?

When you register your Ooma Telo online, you have the option to pick any new phone number in almost any U.S. area code (except Alaska). If you prefer to keep your current phone number, do not disconnect to your current phone service. Select a new temporary number for your Ooma service, then submit a request to Ooma to port your current number ...

How do I connect my Ooma phone to the base?

0:561:51How to Set Up Your Ooma Telo! - YouTubeYouTubeStart of suggested clipEnd of suggested clipUsing the included Ethernet cable connect the internet port of the Telo to an open Ethernet port onMoreUsing the included Ethernet cable connect the internet port of the Telo to an open Ethernet port on your router. Then using your existing phone cable plug your phone into the phone port.

How do I reconnect my Ooma?

Ensure that your Ooma Wireless + Bluetooth Adapter is plugged in all the way. Remove your adapter, reboot your Telo Base Station, and then re-insert the adapter. Move the Telo Base Station closer to your router or wireless access point to make sure it is not out of range.

How do I reset my Ooma Telo base?

Re: Telo Base Factory Reset To reset the telo handset press the red button for about 3 seconds until the handset turns off. Next press the 0 and left softkey while pressing the red button briefly to power back on. The handset is now reset.

How do I use Ooma handset?

You use a regular phone connected to the PHONE port of the Ooma Telo Base Station to call individual Ooma HD2 Handsets by dialing *01 for the first handset, *02 for the second, and so on for each handset in your home. The Ooma HD2 Handsets are assigned numbers based on the order in which they were activated.

Why is setup Ooma not working?

If you are unable to connect to http://setup.ooma.com in Step 5 of the Quick Start Guide, try the following steps: Make sure your computer is connected via Ethernet to the HOME port of the Telo Base Station. Disable Wi-Fi on the computer you are using to connect to the Ooma Telo Base Station.

Why is my Ooma Telo blinking red?

A flashing red Ooma Symbol means the Ooma Telo isn't "seeing" the Internet. First check and make sure your credit card information is up to date. Ooma will turn off your connection if the credit card information isn't up to date.

How many phones can you plug into Oooma?

You can plug a regular phone into the PHONE port on the back of your Ooma Telo Base Station or Phone Genie and then set up as many as four Ooma HD3 Handsets around your home to have a total of five phones.

How far does the Oooma HD3 range go?

The range on the Ooma HD3 Handset is approximately 300 feet in an open area. The indoor range will vary based on home layout and construction materials.

Can I use Oooma HD3 with a Telo phone?

No, the Ooma HD3 Handset is not compatible with the Ooma HD1 Handset. If you have previously used an Ooma HD1 Handset with your Telo Base Station or Phone Genie, you must dial # #302 from a phone connected to the Telo Base Station or Phone Genie.

Can I use Oooma HD3 and HD2 at the same time?

Can I use an Ooma HD3 Handset and an Ooma HD2 Handset at the same time? Yes, an Ooma HD3 Handset and an Ooma HD2 Handset can both be synced with the same Ooma Telo Base Station or Phone Genie.

How to pair more than one Bluetooth headset?

If you have more than one Bluetooth headset paired, you can select different headsets by dialing *16, *17 or *18 (up to four headsets are supported). This works on any phone or Ooma handset connected to the Ooma Telo Base Station or Phone Genie.

What is the pin code for a Bluetooth headset?

For most headsets, the PIN code is 0000 . Click “Yes” to add the headset.

How to transfer a call to a Bluetooth headset?

If you are on an active call on the handset and want to transfer it to a Bluetooth headset, press the button and select the Bluetooth headset you want to transfer the call to. Your headset should ring and when you answer the call on your headset, you will be connected to the remote party.

How to make an intercom call on a headset?

Intercom calling to a headset. You can place an intercom call to the headset by selecting the Bluetooth headset device name when you press the intercom button on the HD2 or HD3 handset. You can also place a call by dialing *05 (or *06, *07 or *08 if you have more than one Bluetooth headset) on a regular phone.

How to put a Telo headset in registration mode?

Press the PAGE button on your Telo Base Station and hold it down for three seconds. This will put the device into registration mode. The PAGE button is either on the back or the top-right corner of the Telo Base Station, depending on which version of the device you have (see below): Place the headset back into the charging cradle.

What does it mean when your headset rings?

When your Headset rings, you will know that your slot number matches the last digit of the number that you just dialed (1, 2, 3, or 4). You may want to make a note of this number, as you will need it to make calls from your Headset.

How far can a headset be from a base station?

The Headset is intended for indoor use with a range of up to 50 meters (164 feet) from the base station. This range may vary based on factors such as building construction and other electrical devices and appliances being used.

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