What happened to the Nexia app?
Nexia™ has transitioned to Trane® Home and American Standard® Home, to align with the core brands of our parent company. The new apps and portals will still function just as Nexia has. Please choose the brand of product that you are using, and complete your account sign-up there!
How do I set up my Nexia account?
To set up your Nexia account, click the “Sign Up Now” button on the mynexia.com website and follow the instructions. From the Alexa app, open the menu and select Skills. Search for and enable the Nexia skill, then log in with the Nexia account credentials you created previously.
Is Nexia closed for the New Year's holiday?
Customer Support will be closed on Saturday, January 1, and Monday, January 3 in observance of the New Year's holiday. We will reopen on Tuesday, January 4 at 9:00 a.m. ET. Ready to join Nexia? Nexia™ has transitioned to Trane® Home and American Standard® Home, to align with the core brands of our parent company.
How do I add Nexia to my Alexa app?
From the Alexa app, open the menu and select Skills. Search for and enable the Nexia skill, then log in with the Nexia account credentials you created previously. Smart Home Skill.
Does Nexia charge a fee?
An active Nexia subscription costs $9.99/month.
Do you need a subscription for Nexia?
Subscription Fees To be clear, there's no subscription fee for Nexia to control your HVAC equipment. However, the more smart-home items you want to control, the greater the demand on the technology. Nexia currently has plans as low as $4.99 per month for this additional functionality.
Is Nexia going away?
The Nexia app isn't really gone, it's just been changed to align with the brand of your HVAC system/thermostat. You'll now be able to manage your Trane system through a Trane mobile app. You can still do everything with the new app that you could do with Nexia.
What does a Nexia bridge do?
As the hub of the home automation system, the Nexia bridge lets you run your home from wherever. You can monitor and control locks, lights, thermostats, and more all from your smartphone, tablet, or computer.
What is Nexia automation?
Nexia™ Home Intelligence is today's leading home automation system that is setting the industry standard by offering the best technology, supporting leading house brands and allowing consumers to efficiently run their home from anywhere.
How do I use Nexia app?
0:122:51Nexia Tutorial- The Mobile App and Mobile Activation - YouTubeYouTubeStart of suggested clipEnd of suggested clipOnce you have downloaded the app to your phone or tablet login to your nexia account from theMoreOnce you have downloaded the app to your phone or tablet login to your nexia account from the dashboard page click on the mobile devices. Button enter a name for the mobile. Device.
How do I install a Nexia thermostat?
6:468:45Nexia 824/850 Thermostat User Setup Wizard - YouTubeYouTubeStart of suggested clipEnd of suggested clipAccount click on climate. And then click on add device or to create a new account go to WWE ExiaMoreAccount click on climate. And then click on add device or to create a new account go to WWE Exia home comm slash train click on sign up and follow the on-screen prompts to create your account.
Does Nexia thermostat have a battery?
No. Trane and American standard thermostats require 24VAC power.
What Hub works with Z-Wave?
Invest in a hub like SmartThings Hub or Wink Hub 2 that work with both Zigbee and Z-Wave. Some smart displays like the Amazon Echo Show 10 and smart speakers like the newest Amazon Echo function as Z-Wave or Zigbee hubs, meaning you won't need to buy a separate hub to add new devices to your home.
Does Nexia work with Alexa?
This time, it's the Nexia connected home platform that's announcing compatibility with the popular smart home speaker. That means you'll be able to control your Nexia-compatible smart home gear simply by talking to Alexa, Echo's cloud-connected, voice-activated AI.
What is Nexia Z-wave bridge?
The new Nexia Home Intelligence Bridge is a Z-Wave smart home bridge that connects to the Internet, giving you remote control over your Z-Wave devices from anywhere with your smartphone, tablet, or PC (monthly subscription required).
What is Z-Wave gateway?
A Z-Wave Gateway Controller is a hardware unit that plugs into you Wi-Fi router enabling you to add and configure Z-Wave devices and to create and run 'scenes' that enable the system to do things automatically, such as turn on lights based on motion or time.
What is Nexia Home Intelligence?
Nexia Home Intelligence is a hybrid system which provides support and a control center PC or MAC as well as mobile devices-Android, iOS and Windows. Users are able to control many functions of their home remotely. Customers report that the mobile app versions do not allow for modification of rules (turn lights on when garage door opens, etc.), rather are simply used to control lighting, power, doors, etc. Nexia Home Intelligence is one of a few home automation companies with an app for the Windows Phone in addition to Apple and Android. Compatibility with each of these systems depends per device and operating system which the device is using. Users can, through their account on the website, link automations, for example to have the lights come on when the garage door is raised or front door opens. Users receive alerts on their phone (via a preset method, e.g., text message or push notification) if the system detects an unexpected event, so that they are able to address it immediately and appropriately.
How many devices can be controlled by Nexia?
At the center of the system is a device called the Nexia Bridge, which acts as a hub, controlling up to 200 devices. These devices must be Z-Wave compatible. Nexia Home Automation lists several of their preferred compatible products online. Many of them are products which are owned by Ingersoll-Rand, Nexia Home Intelligence's parent company. The hub is small and can be easily hidden from sight. Z-wave technology has a typical range of a 60-100 feet radius. Many customers have reported that they were able to get 100 feet away from the hub. One hub can hold up to 200 Z-Wave devices. Many users appreciate being able to add devices to their system as they would like, without the trouble of renewing a service contract. Another feature of these devices is that as they are in use in the home, the devices begin to "learn" and adjust based on the user's habits, etc.
Why is Amazon 9.99 a monthly subscription?
As such, to justify a $9.99 monthly subscription, many users feel that they need to add products to their system, which will quickly raise the cost of the system. There are reports of Amazon delivering defective products, but are replaced as long as the customers fulfill their terms of Amazon's return policy.
Does Nexia Home Intelligence have 24/7 support?
Users have also complained about their experiences with customer service. Nexia Home Intelligence does not offer 24/7-support, their customer service hours are from 9am-8pm on Monday-Friday (Eastern Time) and limited hours on Saturday and Sunday. Customers report satisfaction with the mobile app, but are dismayed that all of the functions which they enjoy online with their PC or MAC are not represented with the mobile device. Specifically, they cannot modify the settings for any of their devices' operation, rather the app is designed to control the connected devices only.
Description
To link the skill, you will need to provide the username and password to your Nexia account. You will then select the house on the account that you will be controlling. After that, run device discovery with Alexa and your Nexia devices will appear, ready to control, in your Alexa app.
Skill Details
Smart Home Skill. This skill may share device information with Amazon. Learn more.
How much does Nexia Bridge cost?
That's where Nexia Home Intelligence and its centerpiece, the Bridge, come into play. At a price of $59, the Nexia Bridge will serve as your home automation mothership. It looks like a router and works like one, too.
What is Nexia home automation?
Nexia makes home automation simple, and accessible even to less tech-minded consumers. Setting your account up is fast and painless, and once you do, you'll just need to plug the Bridge into your router and start enrolling your devices.
How many buttons does the Nexia Bridge have?
The Nexia Bridge is a simple enough device, with just two buttons, one to enroll devices into your home automation system, and one to unenroll them. Outside of those two functions, the only other time you'll actually interact with the thing is when you first plug it in and tuck it away on a shelf.
Can Nexia control each device hooked up to network?
Not only can you control each device hooked up to your network, but you can fiddle with their specific usage settings, too. If you have a punch-code lock on your front door, you can use the Nexia Web site to update the code, or to turn off the beeps whenever you press a button.
Can Nexia be done through the web?
Both of these functions can only be done through the Web site. It's a significant limitation, and an odd oversight for an otherwise flawlessly designed piece of software. Nexia makes home automation simple, and accessible even to less tech-minded consumers.