Receiving Helpdesk

how long will home depot hold a special order

by Davin Medhurst Published 4 years ago Updated 3 years ago

7 days

Full Answer

How long does Home Depot hold an order for pickup?

We will hold your order for 7 days from when your order is ready for pickup. Thereof, how do I add a pickup to Home Depot? To change the pickup person on an online order, after it has been placed, would require you to contact Home Depot.com at 1-800-430-3376.

How do I pick up my order from Home Depot?

Just Follow These Easy Steps: Place your order on homedepot.ca. Choose the Pick Up In-Store option during checkout and select your desired store location for order pick-up. If you will not be picking up the order yourself, assign an alternate pick-up person.

Does Home Depot Ship to local stores?

For items not in your local store, we offer Buy Online, Ship to Store. This service features thousands of items that can be shipped free of charge to your local Home Depot store when you order online. Choose the Pick Up in Store option during online checkout and select your desired store for pick up.

How do I cancel my HomeDepot order?

To cancel your order and/or in store pickup, please contact a homedepot.com Online Customer Service Representative at 1-800-430-3376 Monday - Sunday, 6a.m. - 2a.m. ET. Please have your original payment information available when calling to cancel your order.

Why does Home Depot curbside take so long?

Most orders are ready within a few hours, however, please allow for extra processing time on items requiring assembly or large orders. Due to current events and high volume, orders may be delayed.

How long will Lowes hold items?

We'll hold your online or store order for seven days, starting the day your order was available for pickup.

Why was my Home Depot order Cancelled?

Entire orders may be canceled only if they meet the following criteria: 1. The order was not paid for completely or partially with a gift card, 2. All items in the order are being picked up at the same store, 3. The order may not be partially picked up, and 4.

How long does it take for Home Depot to prepare order?

Home Depot says most items will be ready for in-store pickup within two hours of the time you place your order on its website.

Can I have someone else pick up my Lowe's order?

Yes, you can have someone pick up your Lowe's order. The simple way to go about this is to add or change your alternative pickup on Lowe's website and select “free store pickup” as your delivery method. Ensure the person has a photo ID and confirmation mail when going to pick up the order at the store.

Can you have someone else pick up your Lowes order?

Yes, someone else can pick up your order as long as they have the order information and provide their ID at the time of pickup.

Can Home Depot cancel an order?

The entire order may be canceled up to 72 hours prior to the scheduled delivery day. You also may contact Online Customer Support via LiveChat or by calling 1-877-946-9843 to cancel entire orders, individual items and associated parts.

Can you reserve items at Home Depot?

Yes, Buy Online Pick Up In Store is available at all Home Depot store locations. Select the 'Check Store Inventory' option on the product description page or within the shopping cart to verify that the product is available for pickup at your local store.

How many times can you return at Home Depot without a receipt?

Purchases made with Home Depot Commercial Account, Commercial Revolving Charge, or Depot Consumer Credit Card are eligible for returns up to 365 days without the receipt because the purchase can be tracked in the system. Whatever the case, make sure you carry the valid ID and the original payment method used.

Can you tip Home Depot employees?

Conclusion. Any employee or associate who works under Home Depot's company policies is not allowed to receive any tips. Independent or third-party contractors who work for Home Depot (Carpet and Appliance installers) can accept your tip based on the terms and conditions they are working under.

What is Home Depot threshold delivery?

Standard Delivery: Service includes delivery to area outside the house which is accessible by delivery equipment. Threshold Delivery: Service includes delivery across your first doorway or threshold (i.e. garage, backyard, deck, first room of the home).

Will Home Depot load your truck?

Pro Loaders are in-store associates dedicated to loading your truck, flatbed, trailer or shop van with the supplies you need to get the job done. They have the skills, equipment and knowhow to take loading concerns off your hands and help you get back to what you do best.

How to pick up a homedepot item?

Just follow these easy steps: 1. Add item (s) to your cart on homedepot.ca. 2. From your cart, select “Pick Up In Store” from the options under “How To Get It” and choose the store you would like to pick up from. 3.

Do you need a photo ID to pick up an order?

You will need the order number and photo ID to pick up the order. If you selected an Alternate Pick-Up Person, they will also need the order number and photo ID. Whether you’re picking up at the service desk, a locker or curbside, you will find detailed pick-up instructions in the email.

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