How do I get a replacement Clipper card?
For faster replacement, you also can pick up your replacement card at a Clipper Customer Service Center. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card.
How long does it take to reload my Clipper card?
You can set up automatic reloading at the same time. You might have to wait two or more days before you can first use the value on your card. Need your value now? Find the nearest retailer, self-serve machine or staffed service location to reload your Clipper card.
How long will it take for Clipper to collect my payment?
If you choose instead to provide bank account information, it may take up to 10 business days for Clipper to collect payment. If we block your card value, allow at least 1 day for your card to be unblocked, and then you will need to tag your card to a card reader or ticket machine to activate the unblock.
How long does it take for Clipper to unblock my card?
If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. Once you receive the email confirming successful payment, allow at least 1 day for your card to be unblocked. You will need to tag your card to a card reader or ticket machine to activate it.
How long does it take to get a Clipper card in the mail?
within 5 to 10 daysYou can order a card and value online but note we can only mail cards to domestic addresses. To order a Clipper card, visit Get Card. You can also order value at the same time. Your card should arrive within 5 to 10 days.
What happens if you lost Clipper card?
If you ever lose your card, we'll replace it and restore your value for a $3 fee. It's also required if you want to set up automatic reloading. Registration is easy, and it's free. Clipper is committed to protecting your privacy.
How do I replace my youth Clipper card?
NEED TO REPLACE YOUR YOUTH CLIPPER CARD? Call Clipper Customer Service at 1-877-878-8883, weekdays from 6 a.m. to 8 p.m.; weekends from 8 a.m. to 5 p.m. youth Clipper card.”
Can I have 2 Clipper cards?
Yes! You can have multiple adult cards associated with a single account. If you log into your account and order/register a new card, Clipper will automatically add your new card to your existing account.
Can I transfer money from one Clipper card to another?
Can I transfer a balance from one Clipper Card to another? You can transfer any cash value balance on your card, but you cannot transfer a pass, BART High Value Discount ticket or 8-ride. Clipper charges a $5 fee for balance transfers. Call Clipper Customer Service at 877.878.
Can I use someone elses Clipper card?
6.1. 2 All Youth and Senior Clipper® cards, as well as RTC Discount Cards and cards loaded with the Clipper® START(SM) discount, are automatically registered, not transferable, and can be used only by the person identified in the Clipper® customer database.
Can I use my Clipper card on my phone?
Now, those who prefer the convenience of using their phones, can transfer their Go Passes and transit fares to the Clipper on Your Phone app.
Do Clipper cards expire?
Unlike a credit or debit card, the Clipper card does not expire; however, you will need to renew your eligibility for Clipper START once every two years to continue receiving the discount.
Can Clipper card go negative?
As part of a convenience feature for users, the Clipper card can “go negative” — meaning a passenger can exit a station without having paid the full cost of the trip.
How do I transfer my Clipper card to my new phone?
How to Transfer Clipper from Google PayOpen the Google Pay app.Select the Clipper card you want to transfer.Tap the three dots in the upper righthand corner and select “Move to another phone” and follow the instructions on your screen.
Can I get a refund on my Clipper card?
Please contact Clipper Customer Service at 877.878. 8883 to request a refund without cancelling your card. Only registered Clipper cards are eligible for refunds. Transit pass refunds are subject to transit agency approval.
Can I use my Clipper card for my child?
Riders under age 65 with qualifying disabilities can apply for a Regional Transportation Connection (RTC) Clipper card. It works like any other Clipper card. Just load it with any combination of cash value and discounted passes. You can also use it as a photo ID when paying with cash.
How much does it cost to replace a clipper card?
Replacement Fees. Clipper does charge a $5 replacement fee for a new card if you want the balance restored and you don't have autoload.
What happens if you lose your clipper card?
One of the cool quirks of the Clipper card is if you ever lose your card, you can get a replacement card with your balance restored, as long as you meet some very basic criteria . With paper passes and BART tickets, if you lose it, it's highly unlikely you'll ever see it again. Clipper card registered under your name.
What happens if you don't register your autoload card?
If you are not participating in autoload AND you didn't register your card (anonymous card), you can stop reading this blog entry because do not have the right to have the balance restored. What you need to do first...
What happens if you autoload a credit card?
If you have autoload, the card's balance will be restored for no charge. If your card has less than $5 balance, your card won't be restored because there's no point of paying a $5 replacement fee. Just get a new card at a local vendor. Akit's Opinion.
How to report a stolen clipper card?
To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu , or. Call 877.878.8883 (TDD/TTY 711 or 800.735.2929)
What can I do with my clipper account?
What can I do with an online Clipper account? You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories.
How to get transaction history report for a credit card?
If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929 ).
Does Clipper charge a fee for refunds?
Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value.
Community Q&A
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Tips
Clipper Cards can be used to ride public transit at a discounted price. It pays itself after a couple of round trips.
Warnings
Treat your Clipper Card like cash. If you lose your Clipper Card, immediately report it as lost or stolen. You will lose all funds on your card.
About this article
wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To create this article, volunteer authors worked to edit and improve it over time.
How long does it take to get a new clipper card?
Your card will be blocked for use and the MTA will mail you a new card within 7 – 10 days. If your lost or stolen Clipper Card was registered, it is fairly easy to replace. For a fee of $5, you can get a new card and restore your card balance.
How to report a lost clipper card?
You can report your card lost or stolen by logging in to “My Clipper” on the Clipper Card website and clicking on “Report lost or stolen card.". You can also call (877) 878 – 8883 or mail in a form to report your lost or stolen Clipper Card.
How long does it take for Clipper to collect payment?
Credit card charges are processed immediately. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. Once you receive the email confirming successful payment, allow at least 1 day for your card to be unblocked.
What happens if you buy a clipper card online?
When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your plastic Clipper card.
How to set up autoload on a card?
How do I set up Autoload? You'll need to use the Clipper app to set up Autoload for a card on your phone. Open the Clipper app and select the card you want to set up for Autoload. Select an amount of cash value or transit pass you want to load, and indicate you want to Autoload this value.
How to add value to clipper card?
How do I add value to a Clipper card on my phone? To add value to your Clipper card, open your mobile wallet on your phone . Your mobile wallet will display purchase options for your selected Clipper card . Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.'. You can also add value through the Clipper ...
How to provide payment on Clipper?
To provide payment, log in to your Clipper account and edit the payment information in My Profile. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your card’s security code and select Save.
How long does it take to pick up a Muni card?
Here’s how long you’ll need to wait to pick it up: If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days.
How long does it take to set up autoload?
Once you set up Autoload, we need to confirm your payment method is valid. This is done immediately with credit cards, but it can take up to 10 days if you are using a checking account as your payment method. After that process is complete, you need to tag your card to activate your Autoload set-up.
What is clipper account?
Online commuter accounts: Clipper works with WageWorks, Commuter Check and most other online transit benefit programs. Debit cards: Use online, at most self-serve machines, or at staffed locations that sell value.
How does Clipper work?
Make the most of your transit benefits 1 Online commuter accounts: Clipper works with WageWorks, Commuter Check and most other online transit benefit programs. 2 Debit cards: Use online, at most self-serve machines, or at staffed locations that sell value. You cannot add a transit benefit debit card to your mobile wallet, but you can use one to pay for value in the Clipper app. 3 Vouchers: Use at many Clipper retailers and all Clipper Customer Service Centers and transit agency ticket offices.
How long are transit passes good for?
Many transit services offer money-saving passes good for a month or 31 days. Find out more about automatic reloading. Reload instantly on your phone. And learn more about how Clipper works with your transit benefits.