What if I need to repair my Costas?
If your last adventure has left your Costas in need of repair, our team of experts is available to help. Costas are built by hand and our warranty promises you can stay focused on the adventure ahead. No matter what. Adventure isn't always simple, but getting the perfect pair of Costas always is. Check out our shipping and returns policy.
How long does it take for Costa to assess my service request?
Upon the receipt of the service request, Costa will assess within the next 5 business days. Repair service is based on component parts availability (at the moment only lenses and nose pads are available for Costa models inside US and Canada market) and assessment of the product.
How do I contact Costa for warranty processing fees outside the US?
Check with Costa at 1-855-MYCOSTA for warranty processing fees outside of the United States and Puerto Rico. Please note that we do not accept cash, checks or money orders as a form of payment. Click on the links below to view the official limited warranties applicable to our eyewear products.
Will Costa repair or replace my Prescription Sunglasses?
Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any prescription sunglass lenses and frames determined by Costa to have a manufacturer's defect. We warrant Costa Prescription (Rx) sunglass lenses against scratches for one year from the date of purchase.
How much does it cost to fix Costas?
It costs $11.95 to ship them back and have them replaced or repaired under warranty. 2. For issues not covered under manufacturing or materials, like breaking a lens, Costa has a repair program to help keep trash out of landfills and reduce manufacturing emissions. Repairs start at $40.
What happens if your Costas break?
Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any prescription sunglass lenses and frames determined by Costa to have a manufacturer's defect. We warrant Costa Prescription (Rx) sunglass lenses against scratches for one year from the date of purchase.
Does Costa warranty cover broken frames?
Costa Optical's Eyeglass Frame Limited Two-Year Warranty Costa Optical will replace (with an identical or reasonably equivalent style), at our option, any eyeglass frame determined by Costa Optical to have a manufacturer's defect. Proof of purchase is required.
How can I fix my Costas?
How do I send my Costas in for warranty or repair work? For non-prescription sunglasses, limited edition sunglasses, and special collection sunglasses, you should create an account and then visit our Customer Care Service to begin the Limited Warranty or Repair Program process.
How long does it take for Costa to repair sunglasses?
How long does it take to have my Costas returned back to me after submitting a warranty claim or repair? The average turnaround on is three weeks. The fastest way for you to get back on the water is to preapprove the warranty processing fee or any repair costs during the online warranty claim or repair order.
Are Costas worth it?
Costa sunglasses are durable. Their 580G glass lens makes them stand out against all the rest and they're the most durable lenses that Costa makes. For those long days out on the water, these lenses are perfect because you won't have to worry about getting any scratches on the lens when you wipe the salt water off.
What does 580 mean on Costa sunglasses?
Costa 580 Color Enhancing Lens TechnologyCosta 580 Color Enhancing Lens Technology Costa is the first brand to have an all polarized color enhancing lens technology, also known as 580. Not only does it have a 99.99% polarizing efficiency, but Costa's 580 lenses will block out all the bad HEV blue light.
How do you pronounce Costa sunglasses?
0:431:15Costa Del Mar sunglasses video with Dr. Dhavid Cooper - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo perfectly that you forget you have them on Costa Del Mar sunglasses.MoreSo perfectly that you forget you have them on Costa Del Mar sunglasses.
How can you tell if Costa sunglasses are fake?
0:192:03How to Tell if Your Costa Sunglasses are Real | SportRx - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd the way to tell if they're real Costa prescription lenses is they're gonna be a little theMoreAnd the way to tell if they're real Costa prescription lenses is they're gonna be a little the little logo the see right before the 580.
How much does it cost to replace Costa lenses?
Depending on the tint, features, and/or prescription required for your Costa lenses, the price can vary widely, but expect replacement lens pricing to start around $50.
Can you replace Costa lenses yourself?
Can you replace Costa lenses yourself? Yes, you can replace most Costa sunglass lenses yourself. You'll also have the option to send them in and have our experts replace the lenses for you.
Can you remove Costa lenses?
0:291:57Costa Zane Lens Replacement & Installation Instructions - YouTubeYouTubeStart of suggested clipEnd of suggested clipTo remove your old lenses you'll take your frames. And you go ahead and lift up here and use yourMoreTo remove your old lenses you'll take your frames. And you go ahead and lift up here and use your pointer finger and thumb on the top edge. And then pointer finger and thumb on the bottom.
What is the company doing in light of COVID-19?
We are determined to maintain the same level of confidence among our customers. Today, our facilities around the world are...
What’s the plan for online order fulfillment ?
We are determined to maintain our commitment to our customers. Our vertically integrated supply chain allows us full visibi...
Should I expect delays in deliveries due to the COVID-19 emergency?
Our courier service partners are using their logistics network to minimize service impacts so we can continue to deliver th...
How can I get in touch with the customer service team?
Our customer service team will continue to work and provide the same great service and aftercare as usual, though there mig...
Are your online deliveries safe?
When you buy online you avoid close contact with people who might be sick. All our courier service partners have strict pro...
Can COVID-19 transmit through eyes?
Current research, which is still evolving, shows that the chance of spreading the virus through the eyes is possible, but rare. Studies found only...
Do glasses help protect against COVID-19?
While glasses may potentially provide some protection from COVID-19, that protection is limited to the shielded area of the...
How should I clean my glasses in this period?
While glasses may potentially provide some protection from COVID-19, that protection is limited to the shielded area of the...
What can I do about increased screen time straining my eyes?
There are many studies that associate prolonged computer use with eye strain and discomfort. Ocular surface dryness (due to...
How long should I take a break from my computer?
Ocular surface dryness (due to infrequent blinking) can result in symptoms. To minimize this, you should follow the 20-20-20 rule: take a break every 20 minutes and look at an object 20 feet away for at least 20 seconds.
Is Costa sunglasses warranted?
Costa Sunglasses and optical eyeglass frames are warranted against defects in materials or workmanship. Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer's defect.
Repair Your Costas
If your last adventure has left your Costas in need of repair, our team of experts is available to help.
Limited Warranty
Costas are built by hand and our warranty promises you can stay focused on the adventure ahead. No matter what.
Shipping and Returns
Adventure isn't always simple, but getting the perfect pair of Costas always is. Check out our shipping and returns policy.
Contact Us
We're always excited to hear from Costa fans in every corner of the watery world. Drop us a line. Check out our shipping and returns policy to make sure your sunglasses are always there for your next adventure.
How much is Costa warranty?
Warranty claims submitted after 04/01/2020 are not subject to a processing fee. Costa's warranty processing fee is $11.95 per pair (which includes return shipping/handling), plus applicable sales tax, for shipments made within the United States and to Puerto Rico.
How long do Costa optics frames last?
We warrant Costa Optical eyeglass frames against defects in materials or workmanship for two years from the date of purchase. Costa Optical eyeglass frames must be returned to your Eye Care Practitioner for limited warranty service.
Does Costa sunglasses cover third party lenses?
Costa's Prescription (Rx) Sunglass Limited Warranty does not cover third-party lenses, normal wear and tear, broken hinges, scratched lenses (after one year from date of purchase), accidental damage, misuse or any other problems determined by Costa not to be defects in materials or workmanship ("Out of Warranty Damage").
What factors affect the cost of water damage repair?
The factors that impact the cost of water damage repair include the type of water involved, the area of the home that was damaged, and whether the water caused any mechanical issues. You can control costs to some extent when it comes to labor and parts.
Do you have to factor in living expenses while your home is being repaired?
Depending on where the damage has happened in your home, you may also have to factor in the costs of living expenses to live elsewhere while your home is being repaired.
