Receiving Helpdesk

how do i use geniego

by Juwan Hand Published 4 years ago Updated 2 years ago

What is GenieGO on DirecTV TV?

  • Plug an Ethernet cable into the back of your DirecTV DVR receiver.
  • Connect your DirecTV DVR to the Internet, by pressing "menu" on your remote control.
  • Press "Continue" and then press "Done." Your DirecTV DVR will automatically update the system.

Enable Wi-Fi on your computer or mobile device and connect to your wireless router. Visit directv.com/geniego to download and install the application on your computer or for information on how to access the mobile applications. Follow the on-screen instructions to activate your GenieGO and register your application.

Full Answer

How much does it cost to use geniego?

One time fee: $99 (new customers only) Watch anywhere—without an Internet connection. GenieGO lets you download and watch shows recorded on your HD DVR on up to five different devices, so everyone in your family can enjoy their favorites anytime, anywhere—all at the same time.

How do I use Disney Genie?

Disney Genie uses your preferences combined with your location and both current & forecasted wait times to suggest what you should see or do next in your virtual itinerary. To get going, Select a Date, then Select a Park based on your existing park pass reservation. You will need to do this for each park you intend on visiting with Disney Genie.

How many hours of programming can I listen to on geniego?

Access up to 20 hours of recorded programming on your computer or mobile device at a given time. An external hard drive (not included) can be connected to your DIRECTV GenieGO for additional hours of programming. See progress of content download on your computer or mobile device.

How do I set up genie on the MDE?

You can begin setting up Genie from either of two places: the MDE Home Screen, or through the Hamburger Menu. In the next few screens you’ll select your park and the date, and indicate who you’ll be touring with.

Can I cast my phone to my directv box?

iOS® or Android® phone or tablet. DIRECTV STREAM mobile app....Then, start casting!Connect your TV and mobile device to the same home Wi-Fi network.Open the DIRECTV STREAM app on your mobile device.Select the show you want to watch.Tap the home screen and then the Cast icon.Choose the TV or device you want to cast to.

How do I remove a device from my directv app?

Go to your Account Overview page. In the My streaming devices area, select Manage. Select Find out how to return your device for cancellation policy and device return info.

Is DIRECTV STREAM free for directv customers?

DIRECTV STREAM offers packages with no annual contract. Or, choose an DIRECTV STREAM device included at no additional charge with a 24-month agreement. It's your choice!

What devices work with directv?

Device Compatibility DIRECTV STREAM is compatible with Amazon Fire TV, Apple TV, Google Chromecast, Roku, Android TV, iPhone/iPad, Android Phone/Tablet, Mac, Windows, LG Smart TV, Samsung Smart TV, Sony Smart TV, and VIZIO Smart TV. Unfortunately, DIRECTV STREAM isn't compatible with PlayStation, Xbox, and Nintendo.

What devices does DIRECTV app support?

DIRECTV customers can download the free DIRECTV app to watch TV on a smartphone, tablet, connected devices like Roku or Chromecast and various Smart TVs. The list continues to grow and far exceeds what the DIRECTV GenieGo could originally offer, so consider reaching out if your device-in-question isn’t yet listed above.

Can I watch shows without Internet?

One of the most noteworthy things about DIRECTV app is that you don’t need an Internet connection to watch your prized programs. Simply download your recorded shows to your mobile device while you are connected to the same Wi-Fi network at home, then take your shows wherever your feet take you.

What else can the DIRECTV mobile app do?

With a lifestyle that’s always on the go, you may not be around when your can’t-miss show is airing and needs to be recorded. Fortunately, you don’t have to compromise on entertainment while away. In fact, 65% of TV watchers prefer to watch TV live, up from 53% last year.

Can the DIRECTV mobile app also work with my TV like a remote?

You bet! In fact, you can use your DIRECTV app in place of a remote for various functions. Aside from changing channels and volume, your DIRECTV mobile App can offer additional entertainment like:

How many devices can use the DIRECTV app at a time?

You can register up to five devices, and stream one show at a time. Essentially, just about every family member can stay up-to-date with their programs and on their preferred gadgets.

How much does equipment for DIRECTV app cost?

Enjoy DIRECTV, including your live and recorded shows, anywhere with the free-to-download app. No additional equipment needed, and at no extra cost. The download is as simple as visiting the App Store for iPhones, Google Play for Androids or even Amazon’s Kindle Fire.

How to Set Up Genie

The basic Disney Genie is free, and has two tabs available. The first is the Tip Board, where you can view attraction wait times and Lightning Lane availability. The second is the My Day tab, where you can view any reservations you have made as well as Genie’s recommendations for your personalized itinerary.

How to make an Individual Lightning Lane (ILL) reservation

To make an Individual Lightning Lane reservation, start on the Tip Board and select the experience you would like to book. For an ILL reservation, you can select the time, so browse to find a time that’s convenient for you. As usual, you can select to include all or only some of your group.

Frequently Asked Questions

The list of Genie+ and ILL rides changes as new attractions are added to the parks, and depending on how heavy Disney is expecting crowds to be. The official listings from Disney are here:

How To Use Disney Genie – A Step By Step Guide

After initially being announced way back in August 2019, the free Disney Genie Service and its paid, line-skipping brethren – Disney Genie+ and Individual Attraction Selections by way of Lightning Lanes – were finally unveiled to guests at Walt Disney World on October 19, 2021. In other words, the (Disney) Genie is out of the lamp.

How to Use Disney Genie

Before we even think about using Genie+ or making Individual Lightning Lane Selections, you’ll first want to know how to access and set up the Disney Genie Service.

How to Make Individual Lightning Lane Attraction Selections

But if you want to go on one of those must-do rides that aren’t part of Disney Genie Plus? That’s where Individual Lightning Lane Attraction Selections come in. And once again, it’ll cost you.

Tips & Tricks for Using Disney Genie

All set to use Disney Genie on your next Walt Disney World vacation? Follow these Disney Genie tips and tricks to get the most out of your experience.

What is a Lightning Lane at Disney World?

The Lightning Lane is a separate line (aka “queue”) at each attraction.

How do the Lightning Lanes work at Disney World?

First, there are two different types of Lightning Lane attractions at Disney World.

How much do Individual Lightning Lanes cost?

The cost of Individual Lightning Lane selections ranges from $7 – $15.

How do I purchase Individual Lightning Lane reservations?

In both the My Day and Tip Board sections of Disney Genie (in the My Disney Experience app) you’ll see the option to purchase Individual Lightning Lane entry for the eligible attractions.

How Do I Use My Lightning Lane Reservations?

When it is time to use your Lightning Lane reservation, head to the attraction and look for the entrance to the Lightning Lane queue.

Are the Disney Individual Lightning Lanes worth it?

You are also likely wondering if you should purchase Individual Lightning Lane passes at Disney World.

Disney Genie Plus Rules & Individual Lightning Lane Rules

As you may have noticed, Genie+ and the Lightning Lanes are complicated.

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