how do i troubleshoot my vivint thermostat

by Juana Konopelski Published 4 years ago Updated 3 years ago

How do I troubleshoot my vivint thermostat?

From the Home screen, press and hold the SIDE button for three (3) seconds.
Press DOWN to highlight Installer, then press the SIDE button.
Press DOWN to highlight Reset, then press the SIDE button.
Press DOWN to highlight Reset, then press the SIDE button.

Vivint Thermostat Not Heating or Cooling: Try These Troubleshooting Tips

Check Your Vivint Thermostat Mode. ...
Change the Batteries in Your Thermostat. ...
Insert Your Vivint Thermostat's Wires in the Correct Terminals. ...
Reset Your Circuit Breaker. ...
Factory Reset Your Vivint Thermostat. ...
Run a Test on Your HVAC System.

Full Answer

Why is my Vivint thermostat not working?

Jan 06, 2020 · How do I troubleshoot my vivint thermostat? Press and hold the side button down for 6 to 10 seconds until the settings menu displays. Use the up and down arrows to highlight User and tap the button on the right to select it.

How to change thermostat battery Vivint?

Make sure your thermostat and your HVAC system have power and the thermostat does not need new batteries. If the thermostat has power and is in the correct mode, there may be an issue with your HVAC system. Furthermore, how do I turn off my vivint thermostat? Go to your thermostat and remove bottom panel from the front of your thermostat.

How to remove a thermostat from Vivint panel?

Turn on your Vivint panel. You’ll be at the home screen at first. Don’t tap anywhere on the screen. It’s essential that you stay on the home screen while you take this step, otherwise you won’t be able to perform a factory reset. With that clear, do this. Press the button located on the left side of the Vivint panel. Don’t let go of the button.

How to troubleshoot your home thermostat?

May 24, 2020 · Beside above, how do I turn my vivint thermostat off? Press the Mode button on the front of the thermostat to place the thermostat into Off Mode. You will know it's in off mode when the off is displayed in the top left hand corner of the screen. After the thermostat has been placed into off mode, tap the Menu button located on the front of the ...

Why is my Vivint thermostat is not working?

If you think that your Vivint Smart Thermostat is not heating or cooling, you can run a test from the Vivint Smart Thermostat. If the test fails, there may be an issue with your HVAC system. You will need to contact your HVAC technician to diagnose the problem.

How do I reset my Vivint thermostat?

Factory Reset Press DOWN to highlight Reset, then press the SIDE button. Press DOWN to highlight Reset, then press the SIDE button. To confirm that you want to reset the device to factory defaults, press DOWN to highlight Reset, then press the SIDE button. The device resets itself and reboots.

How do I get my Vivint thermostat back online?

Vivint Thermostat Offline: Try the Following Troubleshooting TipsChange Your Batteries. If your Vivint thermostat suddenly goes offline, your batteries may have reached the end of their lifetime. ... Refresh Your Vivint Thermostat's Connection. ... Reboot Your Vivint SkyControl Panel.

Why is my thermostat not working?

There simply may not be any power going to your thermostat. This could be caused by a poor connection, blown fuse, dead batteries, or a tripped circuit breaker. If all of these areas look good and your unit should be receiving power, the issue lies elsewhere.Jan 18, 2021

Why is my Vivint thermostat not heating?

Sometimes, your Vivint thermostat may fail to heat or cool your room because the thermostat, heating, and cooling systems do not get enough power. This may occur when the circuit breaker is faulty. If your Vivint thermostat isn't heating or cooling, you might need to reset your circuit breaker.

How do I use my Vivint thermostat without service?

Yes, Vivint devices can be used without being monitored. You cannot, however, use the app on your phone. You may still activate and deactivate the alarm and arrange it to automated things like the security door or the thermostats when you leave.Aug 30, 2021

Why is my Vivint panel offline?

Several issues can cause your panel to lose the connection to your home WiFi network. A passing storm may have knocked your power and network offline. An Internet outage in the area could have caused the WiFi to go out. In this moment, your top priority may be to get your panel reconnected to the router expeditiously.

How do you calibrate a Vivint thermostat?

Press and hold the side button down for three to four seconds until the settings menu displays. Use the up and down arrows to highlight Installer and tap the button on the right to select it. Use the up and down arrows to highlight Calibrate and tap the button on the right to select it.

Why is my Vivint thermostat blinking red?

Fast Blinking Red: Network cable disconnected; check your device's network cable. If it is connected, unplug the device for 30 seconds, plug it back in and wait for it to boot up.

Where is the reset button on a thermostat?

Arrow Buttons – Normally, a thermostat has two arrow buttons for resetting the temperature higher or lower. If you adjust these, the new setting is temporary, only lasting until you have reached the end of the previously set program.

How do I know if my thermostat is broken?

7 Ways to Tell Your Thermostat Is BrokenThermostat Has No Power. ... AC or Furnace Won't Turn On. ... Heater or AC Won't Turn Off. ... Thermostat Doesn't Match Room Temperature. ... Thermostat Doesn't Respond. ... Short Cycling. ... Thermostat Forgets Programmed Settings.

Who do you call if the thermostat not working?

If your wires are connected but your thermostat still isn't working properly, that means it's time to hire a professional. They'll open the thermostat and test the wires individually to see which one is faulty. Since messing with wires is dangerous, you'll want to contact a certified HVAC technician.Dec 2, 2019

What is a Vivint thermostat?

The Vivint Element Thermostat is a Z-Wave® compliant thermostat . It has an onboard radio that can be connected to an existing Z-Wave® network . This device can be used on a network with products from different vendors.

How long does a heat and cooling test run?

The heating and cooling tests run for up to 30 minutes .You can stop a test at any time by selecting the  arrow and pressing the SIDE button .

Can a thermostat run without batteries?

While the thermostat can run without batteries on C-wire power, you should install batteries as well to provide power to the unit during outages . See the Thermostat Battery Cautions .

How much does a Vivint thermostat save?

If you ever find yourself choosing between the perfect temperature inside your house or sky-high energy costs, here’s some good news—the Vivint Smart Thermostat can help you save up to 12% on your heating and cooling bills.

What is smart thermostat?

A smart thermostat goes a step further than programmable thermostats. Rather than relying on you to program it, it does the work for you. Using in-home sensors to determine whether you're home or not, it automatically adjusts the temperature according to your preferences.

What happens if your smoke alarm goes off?

If your smoke alarm goes off while you're on vacation, the monitoring station will contact emergency responders for you. If a family member has a medical emergency and presses the panic button on your Smart Hub, help is on the way. It's truly priceless peace of mind.

Does Vivint have a smart thermostat?

No worries. The Vivint Smart Thermostat has you covered with its built-in Smart Assistant, one of the features that truly makes it intelligent. Using in-home sensors, geolocation, and information about your climate and home, Smart Assistant can tell when you’re home and away and automatically adjust the temperature accordingly.

Can you control your thermostat with your phone?

Sure, you can control your thermostat with your phone. But when it's part of a Vivint, you can integrate it with other smart home devices. With a smart speaker, you can control the temperature in your home with your voice. "Alexa, turn the temperature down 3 degrees.". Or, you can turn off the lights, arm your security system, ...

Do smart thermostats work?

At their most basic level, smart thermostats integrate with smart home automation, allowing you to control them remotely via an app or other smart device.

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