How do I return in store?
In-Store Returns: You will likely need the receipt or invoice to return the item for a full refund. Some stores will refund without a receipt, but others may only give a replacement or store credit. Collect the item. Bring the item to the store, along with all original packing materials and accessories.
How do you exchange NBA jerseys?
If you buy an NBA player's team jersey through the store, and that player ends up changing teams by trade or free agency signing within 90 days of your purchase, you can get a free replacement jersey. If you use an American Express card for the purchase, the protection extends for nearly a year.
Can I cancel my NBA Store order?
Click the Recent Orders tab. Find the NBA.com order you wish to cancel, and select Request to Stop or Change Your Order. Enter the reason you wish to cancel your NBA.com order and click the Submit button.
How long does it take to get something from the NBA Store?
Your ship confirmation email will contain a tracking number link, that will allow you to check the status of your package. Orders are usually delivered within 3-7 working days depending on your location but if it takes longer than this, please allow up to 10 working days from the date your order leaves our warehouse.
Can you return stuff from NBA Store?
What is your return policy? Our Return Process is simple and hassle free. You can return your merchandise to our warehouse up to 90 days from your item's ship date. If you are returning a Manufacturer Direct, Memorabilia, or Collectible item, you must return your merchandise within 30 days of your item's ship date.
Does the NBA Store accept returns?
RETURNS POLICY: Our Return Process is simple. You can return your merchandise up to 90 days from the date of despatch of your package. Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed.
How do I delete my NBA Store account?
Go to https://www.nba.com/membership/settings/billing. Click Manage Subscription. Select Cancel Subscription.
How do I remove a payment method from NBA?
After you are logged in, locate "Hi *NAME*" in the top right menu, click the drop down arrow to expand, and select "Payment Methods" from the menu that drops down. 3. Once you have located the Payment Methods page, select the credit card that you would like remove, and click the "X".
What carrier does NBA Store use?
Orders shipping with these methods are delivered via UPS, FedEx, LaserShip, International Bridge, OnTrac, DHL and OSM. The majority of our orders ship from our shipping facilities located in Jacksonville, Florida, Las Vegas, Nevada and Frazeysburg, Ohio. However, some items may ship directly from our manufacturer.
Does NBA Store ship to Philippines?
Where do you ship your items to? NBASTORE.COM.PH can ship almost anywhere nationwide via different couriers.
Where is my NBA order?
The easiest way to retrieve your tracking number is to log into your account or fill out the Track Order form here. There you will be able to review your order information. Note: If you checked out as a guest you can track your order as well as start a return just by filling out the "Track Order" form.
How long do custom NBA jerseys take to ship?
Please allow 1-2 weeks for production and shipping of Customized Game Jerseys. This includes time to process, customize and ship your officially licensed customized jersey. Shipping costs will be reflected on checkout page. Your credit card will be charged the full amount at time of purchase.
NBA Store Return Policy Explained
If you receive a wrong or faulty product or an item you’re unhappy with, you should file a return request immediately. The NBA Store has a return deadline that depends on the item you wish to return, as shown in the following table:
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Return Process
Our Return Process is simple and hassle free. You can return your merchandise to our warehouse up to 90 days from your item's ship date.
E-Gift Card Option
You can also choose to return your item for an E-Gift Card. By choosing this option we will waive the return label fee of $9.99.
Return Policy
Returns must be in original condition, unworn/unused with original tags and labels. Your return item (s) will be inspected upon arrival before your refund is processed.
Important Information
Original shipping charges are not included in the refunded price. We do provide a return label for orders shipped within the United States. For use of this label, we'll deduct $9.99 for orders being returned in the U.S and $14.00 for orders being returned in Canada, from the credit you'll be receiving to cover return shipping costs.
