Receiving Helpdesk

how do i reset my xfinity security touch screen

by Ms. Francisca Koelpin Sr. Published 2 years ago Updated 1 year ago

How do I reset my Xfinity Security touch screen?

  • Tap the Settings icon.
  • Enter your Master Keypad Code.
  • On the Categories screen, tap TouchScreen.
  • On the TouchScreen screen, tap Do Not Disturb.
  • On the Do Not Disturb screen, tap Screen Backlight.
  • Next to Backlight off at night, tap the button, and choose Yes to have the screen's backlight turn off at night.

Reset TCA300 or XH1-TC Touchscreen
Remove the battery cover from the back by inserting your finger in the hole and pulling down. Remove the battery and unplug the power cord. Wait 10 seconds and replace the battery and plug in the power cord. This will restart the touchscreen.

Full Answer

How do I Reset my Xfinity Home Security touch screen?

  • Tap the Settings icon.
  • Enter your Master Keypad Code.
  • On the Categories screen, tap TouchScreen.
  • On the TouchScreen screen, tap Do Not Disturb.
  • On the Do Not Disturb screen, tap Screen Backlight.
  • Next to Backlight off at night, tap the button, and choose Yes to have the screen's backlight turn off at night.

How to reboot Xfinity home touch screen?

  • Log into your account at xfinity.com/myaccount using your Xfinity ID and password.
  • Scroll down and select Manage Internet.
  • Select Restart Modem to begin troubleshooting.
  • Select Start Troubleshooter to start restarting the modem.

How do I connect my Xfinity security touchscreen to WiFi?

  • Tap the gear icon, then tap Devices.
  • Enter your Master Keypad Code.
  • Tap Advanced Settings.
  • Tap Connectivity.
  • Tap Connect to New Gateway Now.
  • Tap Yes to start the process. If the WiFi connection between the touchscreen and Gateway was established, you will see a green check mark. ? ...

How do I reset security?

  • Test your VDP before publishing it. Ensure the process works. ...
  • Publish your VDP publicly. Don’t hide this deep in your website on some hidden legal page. ...
  • Treat security researchers with respect. Not all hackers are criminals. ...
  • Engage with security researchers that are helping. ...

Why is my Xfinity Home screen not working?

The Screen is Blank Make sure the touchscreen is plugged into a working power outlet that is not controlled by a light switch. If it is plugged in, unplug the touchscreen from the power outlet, wait a few seconds and then plug it back in.

How do I connect my Xfinity touch screen to WiFi?

Reconnect Your Touchscreen to Your In-Home WiFi NetworkTap Go to WiFi Settings.Enter your Master Keypad Code. ... Select your WiFi network name and tap Next. ... Enter your WiFi network password and tap Next.Once your touchscreen has successfully reconnected to your WiFi network, you'll be taken back to your Home Screen.

How do I turn on my Xfinity Home security touch screen?

To open the Security screen, tap the Security icon on the Home screen, or tap the Status bar when your system is disarmed. The Arm System tab is where you arm your system (see Turn an Xfinity Home System Off and On) and bypass sensors. On the Dashboard tab, you can bypass sensors and view live Camera feeds.

Why is my Xfinity Home Touch Screen beeping?

The device may be unplugged, or its battery may need to be replaced. If the alert is for a Camera, the touchscreen may have lost its network connection. Restore Internet connectivity as soon as possible. If the alert is for a Door/Window or Motion Sensor, the sensor may need to be serviced.

How do I reset my Xfinity Wifi?

Open the Xfinity My Account app (available on Apple and Android devices). Scroll down and select the Internet tile. Select your modem, then select Restart this device (which can take up to seven minutes).

How do I connect my home security to my WIFI?

Complete the following steps to setup a WIFI security system:Get a WIFI card. A WIFI card, like the Honeywell L5100-WIFI, is needed for an alarm system to connect with a WIFI network. ... Install the WIFI card. The WIFI card will then need to be installed inside the system. ... Connect to local WIFI. ... Activate the system.

How do I unfreeze my Xfinity screen?

Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.

How do I reset Xfinity home security?

Restart Your TouchscreenOn your Home screen: Swipe up to open the dashboard (if applicable), tap the gear icon, then tap Devices. ... Enter your four digit Master Keypad Code.On the Categories screen, tap Advanced Settings.Tap Restart Touchscreen.Enter your four digit Master Keypad Code.

Why is my Xfinity screen frozen?

To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn't work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button.

How do I change the battery in my Xfinity home security system?

0:181:32XFINITY Home Battery Replacement: XHS2 Door and Window SensorsYouTubeStart of suggested clipEnd of suggested clipThe tamper switch may reset the sensor to factory settings. Next remove the old battery by usingMoreThe tamper switch may reset the sensor to factory settings. Next remove the old battery by using your fingertip to pull one end of the battery up until it is loose insert.

How do I pair my Xfinity security keypad?

Once the keypad appears on the home control system or security panel, it will display “Trip to Pair.” To complete the pairing process, press and release the wall tamper button on the rear of the keypad. The LEDs will then stop blinking and the green network icon will be lit solid (while the keypad is awake).

Why is my Xfinity keypad flashing?

The status light turns red and flashes when the system is armed. For an SMC Wireless Keypad: Enter a valid keypad code. Press the button for the Armed mode (Arm Away or Arm Stay) that you want to activate.

Reset Xfinity Home Station

Carefully place the Xfinity Home Station face down and remove the stand by gently pulling it up.

Reset TCA300 or XH1-TC Touchscreen

Place the touchscreen face down and remove the screw at the base of the screen.

Reset TCA200 or TCA203 Touchscreen

Remove the stand from the back of the touchscreen. Note: To avoid triggering the panic button, do not put the device face-down when removing the stand.

How to fix a touchscreen that doesn't look right?

The Touchscreen Doesn't Look Right. Unplug the touchscreen from the power outlet, wait a few seconds, and then plug it back in. If the touchscreen display does not improve, please contact us.

What to do if you can't hear your touchscreen?

If you can't hear your touchscreen, you can adjust the volume or turn on the Keypad chime to supplement the alert notification for some actions.

How to make sure my touch screen is not in sleep mode?

If your touchscreen has a Home button underneath the screen area or side buttons, press one to make sure the touchscreen is not in sleep mode. Make sure the touchscreen is plugged into a working power outlet that is not controlled by a light switch.

What happens if my touchscreen loses internet?

If your touchscreen loses its Internet connection, a trouble message will appear on the touchscreen display and will walk you through the troubleshooting process. If you don't see this type of message, but you think there might be a problem with the Internet connection, you can check the connection.

How long does it take to get weather on my touchscreen?

See I Want to Check the Touchscreen's Internet Connection. Wait 15 to 20 minutes.

What happens if you don't plug in a touchscreen?

If it is not plugged in, the touchscreen is running on battery backup and the screen automatically turns off to conserve battery life.

What to do if your wifi is greyed out?

If your network is greyed out, you will need to refer to your manual for your router to ensure the network is configured to use WPA/WPA2 or AES security. Enter your WiFi network password and tap Next. Once your Touchscreen has successfully reconnected to your WiFi network, you will be taken back to your Home Screen.

What happens if my touch screen is not connected to Wi-Fi?

If your Touchscreen was not successful in connecting to your WiFi network, you will receive the, “ Unable to join Wi-Fi ” message and will be taken to the available WiFi network connections screen.

How to fix a WiFi router that is not listed?

To resolve: Tap Go to WiFi Settings. Enter your Master Keypad Code. Your Touchscreen will begin searching for available WiFi networks. Select your WiFi network name and tap Next. If your network is not listed, ensure that your WiFi router or Gateway is plugged in and turned on.

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