Receiving Helpdesk

how do i reset my navien boiler

by Lina Sawayn III Published 3 years ago Updated 3 years ago

How do I reset my Navien tankless water heater?

  • Locate the reset button on the heater’s front control panel.
  • It is located on the lowest corner opposite the on and off button.
  • Press the reset button to reset your device.

Full Answer

Where is the reset button on a navien water heater?

Locate the reset button on the heater’s front control panel. It is located on the lowest corner opposite the on and off button. Press the reset button to reset your device. Below are different Navien water heater error codes and their solutions;

Where is the screen on a navien combi boiler?

Navien combi-boilers have inlet water screens on the DHW cold-water connection, along with a screen between the heating supply and return connections. Navien NHB boilers have a screen on the return connection.

Where is the condensate trap on a navien boiler?

Navien NHB boilers have a screen on the return connection. All Navien units (water heaters, combi-boilers and boilers) have inlet air screens inside the cabinet just below the air intake collar to prevent debris from being pulled into the blower, burner and heat exchanger assembly. The condensate trap is located at the bottom of the unit.

How do I fix the fan motor on my navien aircon?

Get in touch with Navien technical support at 800-519-8794. It provides information about the problem with the fan motor. Examine and wash the intake air filter underneath running water using a toothbrush. Allow it to dry and then fix it back.

How do you reset a navien boiler?

To reset the boiler, press the Reset button on the front panel. If resetting the boiler and attempting the remedies suggested below do not resolve the problem, contact Navien Technical Assistance Service (TAS) or a Gas Safe Registered Engineer. No water comes out when the hot water tap is opened.

How do I reset my Navien tankless hot water heater?

To turn the water heater on or off, press the Power button. When the power is on, the temperature will appear on the front panel display. If an error message appears, you can try resetting the water heater to resolve the problem. To reset the water heater, press the Reset button.

How do you reset navien error?

To troubleshoot and fix Navien error code E030, switch the unit off for 30 seconds and then power it back on. Check the strainer and the heat exchanger. Clean the strainer and flush the heat exchanger if needed. The unit will cease working if the exhaust temperature exceeds 230°F (110 °C) for more than 10 seconds.

Why is my navien water heater not heating?

The issue is most likely the flow sensor inside the unit is not spinning properly. We recommend opening and closing the pressure relief valve (should be located near the outlet of the unit). Depending on amount of debris affecting the flow sensor, this may help temporary.

How long do you hold the reset button on a hot water heater?

It depends on the size of the tank, but with any unit, you should be able to get in a hot shower with gas water heaters within 30-40 minutes and with electric tanks, about 60-90 minutes.

What should my navien water heater be set at?

120°FThis Navien Combination boiler is factory set at 120°F (49°C) for your safety and comfort. Increasing the set temperature increases the risk of accidental scalding.

Why am I not getting hot water from my tankless water heater?

If you get no hot water when only one hot water appliance is running and you have a gas tankless unit, make sure that: You've paid your gas bill (your tankless water heater can't heat water without a steady gas supply!) Your water heater vent is unobstructed (be careful—these are usually located on the roof)

Why is my tankless hot water heater not getting hot?

Check the gas valve and ensure that it is open, and that you have paid your gas bill. Check all sensors, wiring fuses, and electrical components to ensure they have not burned out. Ensure there is no condensation or debris on the burners that may cause them to not ignite.

Why does my tankless hot water heater go cold?

A broken flow sensor can cause your tankless water heater to run hot and cold. The flow sensor measures the water entering your system and sends that information to your unit's control board. If there's a burst of cold coming into the system, then the controller adjusts the flame.

How long does it take for a gas heater to turn off?

The heater turns off automatically when the flue pipe surpasses 149 degrees Fahrenheit. Turn off the device for 30 minutes and then restart it. Remove the inlet filter and wash it under the running water with the help of a brush.

Is Navien a good water heater?

Navien is renowned for producing high-quality water heaters worldwide. Initial ly, their products were not good enough and suffered numerous unexpected problems, but now they have stepped up, and glitches have become less frequent.

How to reset a boiler?

All boilers have a reset button but where it's located on the appliance will vary from model to model. If you can't see the button, then check the manual that came with your boiler, which should also explain how to reset the boiler. In most cases though, once you've found the reset button you will need to: 1 Push the button and hold if for up to 10 seconds 2 Wait for the boiler to ignite (this could take several minutes)

How to reset a boiler if you can't see the button?

If you can't see the button, then check the manual that came with your boiler, which should also explain how to reset the boiler. In most cases though, once you've found the reset button you will need to: Be careful not to press the button several times as this could lead to the boiler requiring an expensive repair.

What causes a boiler to need to be reset?

A boiler that needs resetting on a regular basis probably has an ongoing fault within the system, such as: A faulty pump. Leaking from the system. A blocked plate heat exchanger. An electric part of appliance needing to be replaced.

How to get boiler working again?

To get the boiler working again it will need to be reset but before doing this the fault will need to be found and repaired. If you're seeing an error code but aren't sure what it means, you can find out by using our error code guides. Just find the manufacturer of your boiler to discover what the error code means.

How to tell if boiler has reset?

If the boiler hasn't reset then you should contact a qualified engineer who will be able to locate the fault.

Why does my boiler lock out?

Ignition failure. Many boilers will lockout after 3 failed attempts to ignite. There are several reasons why this might happen (e.g. blocked burner, insufficient gas pressure) and you should contact a heating engineer to take a look.

Why am I not getting hot water from my Navien tankless water heater?

The issue is most likely, the flow sensor inside the unit is not spinning correctly. First, open and close the pressure relief valve, which is located near the unit’s outlet. This may temporarily help to remedy the issue.

Navien flow sensor problems

Older Navien heater models are prone to flow sensor issues. This is because the sensors are corroded over time which causes them to shut the heater down. To remedy this, you can take the two clamps off the sensor, pull it out and clean it. However, this is only a temporary fix.

Navien tankless water heater error codes, their meaning, and fixes

Below are different Navien water heater error codes and their solutions;

Common Issues of Navien Tankless Heaters

here are some problems that you may have to deal with in the future or have experienced already primarily found in older Navien heater models;

Navien flow sensor problems

Older Navien heater models are prone to flow sensor issues. This is because the sensors are corroded over time which causes them to shut the heater down. To remedy this, you can take the two clamps off the sensor, pull it out and clean it. However, this is only a temporary fix.

Why is my Navien water heater so noisy

Here are the leading causes of strange noises coming from your heater;

Navien water heater with the recirculating pump not working

Ensure the recirculation pump was installed correctly. And the heater has been set to recirculation mode. Refer to the user manual to locate the Hot Button and then press it to activate hot water recirculation.

Troubleshooting Your Navien Tankless Water Heater

The Navien tankless water heater has a few known issues that are frequently experienced by users. Common issues often center around a lack of hot water, poor water flow, the control board, the heat exchanger, and more. In our guide, we’ll show you how to identify these issues and what to do about them.

What is Navien Tankless Water Heater?

A Tankless water heater is a very handy device. Its ability to give you hot water without occupying ample space in your home is extremely useful for many users. And Navien has established a reputation as one of the best in the business, thanks to a high-quality water heater that usually works just as intended.

How do I Reset My Navien Tankless Water Heater?

First of all, as is the case with many home appliance issues, it’s often the case that a simple reset will solve your problems.

Common Issues with Navien Tankless Water Heaters

Flow Sensor Issues: The flow sensor is what monitors your device’s water flow, ensuring the tankless heater is heating the water to the proper temperature. Some users of Navien devices have reported a malfunctioning flow sensor, which is sometimes caused by a rusted or clogged sensor.

Error Codes

In reality, there are many more issues which could potentially affect a Navien water heater, just as is the case with any water heater. Often, you’ll be able to identify the problem based on an error code which may be displayed on the device. You can check out a comprehensive list of error codes here.

Call a Professional

We know, we sound like a broken record at this point. But this is the most important point we will make this article. Many of the issues in this article are highly technical and complex. Even with an error code, you may be unsure how to approach the situation, unless you’re an expert in water heaters.

Where is the condensate trap on Navien water heater?

The condensate trap is located at the bottom of the unit .

How to clean a condensate trap?

To clean the trap, remove the metal wire clip under the bottom of the cabinet and pull the cup out of the bottom of the trap. When you replace the trap, ensure that the o-ring is correctly in place. Flush waterways.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9
8.3.21PHP Version4.47sRequest Duration2MBMemory UsageGET {post}Route
  • warninglog[19:07:13] LOG.warning: Creation of dynamic property Barryvdh\Debugbar\DataFormatter\QueryFormatter:...
  • warninglog[19:07:13] LOG.warning: Creation of dynamic property Barryvdh\Debugbar\DataFormatter\QueryFormatter:...
  • warninglog[19:07:13] LOG.warning: Callables of the form ["Swift_SmtpTransport", "Swift_Transport_EsmtpTranspor...
  • warninglog[19:07:13] LOG.warning: Creation of dynamic property Barryvdh\Debugbar\DataFormatter\SimpleFormatter...
  • warninglog[19:07:13] LOG.warning: Creation of dynamic property Barryvdh\Debugbar\DataFormatter\SimpleFormatter...
  • warninglog[19:07:13] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • warninglog[19:07:13] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • warninglog[19:07:13] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • warninglog[19:07:13] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • Booting (28.35ms)
  • Application (4.44s)
  • 1 x Application (99.35%)
    4.44s
    1 x Booting (0.63%)
    28.35ms
    7 templates were rendered
    • themes.DevBlog.content.post (resources/views/themes/DevBlog/content/post.blade.php)34blade
      Params
      0
      post
      1
      postContent
      2
      author
      3
      updated_at
      4
      bing_rich_snippet_text
      5
      bing_rich_snippet_link
      6
      bing_related_keywords
      7
      google_related_keywords
      8
      bing_news_title
      9
      bing_news_description
      10
      bing_videos
      11
      bing_images
      12
      bing_search_result_title
      13
      bing_search_result_description
      14
      bing_search_result_url
      15
      bing_paa_questions
      16
      bing_paa_answers
      17
      bing_slider_faq_questions
      18
      bing_slider_faq_answers
      19
      bing_pop_faq_questions
      20
      bing_pop_faq_answers
      21
      bing_tab_faq_questions
      22
      bing_tab_faq_answers
      23
      google_faq_questions
      24
      google_faq_answers
      25
      google_rich_snippet
      26
      google_search_result
      27
      indexedArray
      28
      total_images
      29
      total_videos
      30
      settings
      31
      url_current
      32
      menus
      33
      sidebar
    • themes.DevBlog.layouts.master (resources/views/themes/DevBlog/layouts/master.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.head (resources/views/themes/DevBlog/panels/head.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.header (resources/views/themes/DevBlog/panels/header.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.navbar (resources/views/themes/DevBlog/panels/navbar.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.footer (resources/views/themes/DevBlog/panels/footer.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.scripts (resources/views/themes/DevBlog/panels/scripts.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    uri
    GET {post}
    middleware
    web, checkdate
    as
    post.show
    controller
    App\Http\Controllers\Frontend\json_data\PostController@show
    namespace
    where
    file
    app/Http/Controllers/Frontend/json_data/PostController.php:18-166
    7 statements were executed4.39s
    • select * from `posts` where `published_at` <= '2025-06-23 19:07:13' and `slug` = 'how-do-i-reset-my-navien-boiler' and `posts`.`deleted_at` is null limit 1
      2.57ms/app/Providers/RouteServiceProvider.php:54receivinghelpdeskask
      Metadata
      Bindings
      • 0. 2025-06-23 19:07:13
      • 1. how-do-i-reset-my-navien-boiler
      Backtrace
      • 15. /app/Providers/RouteServiceProvider.php:54
      • 18. /vendor/laravel/framework/src/Illuminate/Routing/Router.php:842
      • 19. Route binding:39
      • 20. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
      • 21. /vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php:78
    • select * from `json_post_contents` where `json_post_contents`.`post_id` = 184777 and `json_post_contents`.`post_id` is not null and `rewrite_id` = 0
      9.16msmiddleware::checkdate:30receivinghelpdeskask
      Metadata
      Bindings
      • 0. 184777
      • 1. 0
      Backtrace
      • 19. middleware::checkdate:30
      • 20. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
      • 21. /vendor/laravel/jetstream/src/Http/Middleware/ShareInertiaData.php:61
      • 22. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
      • 23. /vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php:50
    • select * from `nova_menu_menus` where `slug` = 'header' limit 1
      720μs/vendor/outl1ne/nova-menu-builder/src/helpers.php:32receivinghelpdeskask
      Metadata
      Bindings
      • 0. header
      Backtrace
      • 15. /vendor/outl1ne/nova-menu-builder/src/helpers.php:32
      • 17. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 18. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 19. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
      • 20. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:205
    • select * from `nova_menu_menu_items` where `nova_menu_menu_items`.`menu_id` = 1 and `nova_menu_menu_items`.`menu_id` is not null and `parent_id` is null order by `parent_id` asc, `order` asc, `name` asc
      690μs/vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35receivinghelpdeskask
      Metadata
      Bindings
      • 0. 1
      Backtrace
      • 19. /vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35
      • 20. /vendor/outl1ne/nova-menu-builder/src/helpers.php:33
      • 22. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 23. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 24. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
    • select * from `nova_menu_menu_items` where `nova_menu_menu_items`.`parent_id` in (1) order by `order` asc
      450μs/vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35receivinghelpdeskask
      Metadata
      Backtrace
      • 24. /vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35
      • 25. /vendor/outl1ne/nova-menu-builder/src/helpers.php:33
      • 27. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 28. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 29. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
    • select `id`, `post_title`, `slug` from `posts` where `status` = 'publish' and `posts`.`deleted_at` is null order by RAND() limit 10
      4.37s/app/View/Composers/SidebarView.php:22receivinghelpdeskask
      Metadata
      Bindings
      • 0. publish
      Backtrace
      • 14. /app/View/Composers/SidebarView.php:22
      • 15. /app/View/Composers/SidebarView.php:12
      • 16. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:124
      • 17. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:162
      • 20. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:177
    • select * from `fake_users` where `fake_users`.`id` = 14641 limit 1
      1.28msview::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15receivinghelpdeskask
      Metadata
      Bindings
      • 0. 14641
      Backtrace
      • 21. view::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15
      • 23. /vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:108
      • 24. /vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • 25. /vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
      • 26. /vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:61
    App\Models\FakeUser
    1
    Outl1ne\MenuBuilder\Models\MenuItem
    1
    Outl1ne\MenuBuilder\Models\Menu
    1
    App\Models\JsonPostContent
    1
    App\Models\Post
    11
        _token
        mVVZE4MqNH8OrJcJOEkpxqwJqEVbpMerDhX3b9jZ
        _previous
        array:1 [ "url" => "https://receivinghelpdesk.com/ask/how-do-i-reset-my-navien-boiler" ]
        _flash
        array:2 [ "old" => [] "new" => [] ]
        PHPDEBUGBAR_STACK_DATA
        []
        path_info
        /how-do-i-reset-my-navien-boiler
        status_code
        200
        
        status_text
        OK
        format
        html
        content_type
        text/html; charset=UTF-8
        request_query
        []
        
        request_request
        []
        
        request_headers
        0 of 0
        array:25 [ "cookie" => array:1 [ 0 => "_pk_id.64.7c30=ec71ff3ef681ce3a.1750685832.; _pk_ses.64.7c30=1; XSRF-TOKEN=eyJpdiI6IkRXeXdQUkl5WithVHVZRVVSdWliWmc9PSIsInZhbHVlIjoiOUtZNTQwUkNIYXQ0cWpBZjh1MnF1dFd4c3lQQmFLcjdmRWluSVlvaG43SEtjVkk0ZTd4cmdqZmlqQldGNkJUUkpnM0NEWUc5QkUvQWtlS29xU29UMXkyTlBBVnZxOTR2cXhFZ2lmQXRtdHB5MEV5ZVpPVVpCanlzK05WY2xPYlYiLCJtYWMiOiI3MjFmMDBmYTk2NzFhMDNlZTE4MGQzZWEyZDhkZGJiYTQ1YmNhNDg5MTg4MGQ3MTNmZmU0NmYxZmFkYmQwMzkyIiwidGFnIjoiIn0%3D; askhelpdesk_session=eyJpdiI6IkJPTE1Ybm51c2NucVVuZjJIaHZPcXc9PSIsInZhbHVlIjoiekgzTjlPMXo1d1NFZVhuUXVyNEl0eTZ0Zjg3Z2Y3L2xyT1daL1RxT2J0SmcwRkk3d0cvS0pxT3ZyNkg4Yk5uUUlRZGlkVDlaUC9LdURYc3BJZllOTzZUV1p5Ull2U3hHdGhERmV2REhtaUVNUFVjYTVQck9vRTI4OXJ3b0REZWgiLCJtYWMiOiIxN2E1NDBjM2M4NmRmZWNlNmY1N2I2ZjFlNjViZjRmMTFmODExNDhmNWI4OTc2YTcxNjM4YjM0ODMxNThmNjYxIiwidGFnIjoiIn0%3D_pk_id.64.7c30=ec71ff3ef681ce3a.1750685832.; _pk_ses.64.7c30=1; XSRF-TOKEN=eyJpdiI6IkRXeXdQUkl5WithVHVZRVVSdWliWmc9PSIsInZhbHVlIjoiOUtZNTQwUkNIYXQ0cWpBZjh1MnF1d" ] "cf-ipcountry" => array:1 [ 0 => "US" ] "cf-connecting-ip" => array:1 [ 0 => "216.73.216.213" ] "cdn-loop" => array:1 [ 0 => "cloudflare; loops=1" ] "sec-fetch-mode" => array:1 [ 0 => "navigate" ] "sec-fetch-site" => array:1 [ 0 => "none" ] "accept" => array:1 [ 0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7" ] "user-agent" => array:1 [ 0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)" ] "upgrade-insecure-requests" => array:1 [ 0 => "1" ] "sec-ch-ua-platform" => array:1 [ 0 => ""Windows"" ] "sec-ch-ua-mobile" => array:1 [ 0 => "?0" ] "sec-ch-ua" => array:1 [ 0 => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99"" ] "cache-control" => array:1 [ 0 => "no-cache" ] "pragma" => array:1 [ 0 => "no-cache" ] "accept-encoding" => array:1 [ 0 => "gzip, br" ] "cf-ray" => array:1 [ 0 => "954460fa2edd11cd-ORD" ] "priority" => array:1 [ 0 => "u=0, i" ] "sec-fetch-dest" => array:1 [ 0 => "document" ] "sec-fetch-user" => array:1 [ 0 => "?1" ] "cf-visitor" => array:1 [ 0 => "{"scheme":"https"}" ] "connection" => array:1 [ 0 => "close" ] "x-forwarded-proto" => array:1 [ 0 => "https" ] "x-forwarded-for" => array:1 [ 0 => "216.73.216.213, 172.69.17.170" ] "x-server-addr" => array:1 [ 0 => "154.12.239.204" ] "host" => array:1 [ 0 => "receivinghelpdesk.com" ] ]
        request_server
        0 of 0
        array:56 [ "USER" => "runcloud" "HOME" => "/home/runcloud" "SCRIPT_NAME" => "/ask/index.php" "REQUEST_URI" => "/ask/how-do-i-reset-my-navien-boiler" "QUERY_STRING" => "" "REQUEST_METHOD" => "GET" "SERVER_PROTOCOL" => "HTTP/1.0" "GATEWAY_INTERFACE" => "CGI/1.1" "REDIRECT_URL" => "/ask/how-do-i-reset-my-navien-boiler" "REMOTE_PORT" => "36022" "SCRIPT_FILENAME" => "/home/runcloud/webapps/ReceivingHelpDesk/ask/index.php" "SERVER_ADMIN" => "you@example.com" "CONTEXT_DOCUMENT_ROOT" => "/home/runcloud/webapps/ReceivingHelpDesk/" "CONTEXT_PREFIX" => "" "REQUEST_SCHEME" => "http" "DOCUMENT_ROOT" => "/home/runcloud/webapps/ReceivingHelpDesk/" "REMOTE_ADDR" => "172.69.17.170" "SERVER_PORT" => "80" "SERVER_ADDR" => "127.0.0.1" "SERVER_NAME" => "receivinghelpdesk.com" "SERVER_SOFTWARE" => "Apache/2.4.63 (Unix) OpenSSL/1.1.1f" "SERVER_SIGNATURE" => "" "LD_LIBRARY_PATH" => "/RunCloud/Packages/apache2-rc/lib" "PATH" => "/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin" "HTTP_COOKIE" => "_pk_id.64.7c30=ec71ff3ef681ce3a.1750685832.; _pk_ses.64.7c30=1; XSRF-TOKEN=eyJpdiI6IkRXeXdQUkl5WithVHVZRVVSdWliWmc9PSIsInZhbHVlIjoiOUtZNTQwUkNIYXQ0cWpBZjh1MnF1dFd4c3lQQmFLcjdmRWluSVlvaG43SEtjVkk0ZTd4cmdqZmlqQldGNkJUUkpnM0NEWUc5QkUvQWtlS29xU29UMXkyTlBBVnZxOTR2cXhFZ2lmQXRtdHB5MEV5ZVpPVVpCanlzK05WY2xPYlYiLCJtYWMiOiI3MjFmMDBmYTk2NzFhMDNlZTE4MGQzZWEyZDhkZGJiYTQ1YmNhNDg5MTg4MGQ3MTNmZmU0NmYxZmFkYmQwMzkyIiwidGFnIjoiIn0%3D; askhelpdesk_session=eyJpdiI6IkJPTE1Ybm51c2NucVVuZjJIaHZPcXc9PSIsInZhbHVlIjoiekgzTjlPMXo1d1NFZVhuUXVyNEl0eTZ0Zjg3Z2Y3L2xyT1daL1RxT2J0SmcwRkk3d0cvS0pxT3ZyNkg4Yk5uUUlRZGlkVDlaUC9LdURYc3BJZllOTzZUV1p5Ull2U3hHdGhERmV2REhtaUVNUFVjYTVQck9vRTI4OXJ3b0REZWgiLCJtYWMiOiIxN2E1NDBjM2M4NmRmZWNlNmY1N2I2ZjFlNjViZjRmMTFmODExNDhmNWI4OTc2YTcxNjM4YjM0ODMxNThmNjYxIiwidGFnIjoiIn0%3D_pk_id.64.7c30=ec71ff3ef681ce3a.1750685832.; _pk_ses.64.7c30=1; XSRF-TOKEN=eyJpdiI6IkRXeXdQUkl5WithVHVZRVVSdWliWmc9PSIsInZhbHVlIjoiOUtZNTQwUkNIYXQ0cWpBZjh1MnF1d" "HTTP_CF_IPCOUNTRY" => "US" "HTTP_CF_CONNECTING_IP" => "216.73.216.213" "HTTP_CDN_LOOP" => "cloudflare; loops=1" "HTTP_SEC_FETCH_MODE" => "navigate" "HTTP_SEC_FETCH_SITE" => "none" "HTTP_ACCEPT" => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7" "HTTP_USER_AGENT" => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)" "HTTP_UPGRADE_INSECURE_REQUESTS" => "1" "HTTP_SEC_CH_UA_PLATFORM" => ""Windows"" "HTTP_SEC_CH_UA_MOBILE" => "?0" "HTTP_SEC_CH_UA" => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99"" "HTTP_CACHE_CONTROL" => "no-cache" "HTTP_PRAGMA" => "no-cache" "HTTP_ACCEPT_ENCODING" => "gzip, br" "HTTP_CF_RAY" => "954460fa2edd11cd-ORD" "HTTP_PRIORITY" => "u=0, i" "HTTP_SEC_FETCH_DEST" => "document" "HTTP_SEC_FETCH_USER" => "?1" "HTTP_CF_VISITOR" => "{"scheme":"https"}" "HTTP_CONNECTION" => "close" "HTTP_X_FORWARDED_PROTO" => "https" "HTTP_X_FORWARDED_FOR" => "216.73.216.213, 172.69.17.170" "HTTP_X_SERVER_ADDR" => "154.12.239.204" "HTTP_HOST" => "receivinghelpdesk.com" "HTTPS" => "on" "REDIRECT_STATUS" => "200" "REDIRECT_HTTPS" => "on" "FCGI_ROLE" => "RESPONDER" "PHP_SELF" => "/ask/index.php" "REQUEST_TIME_FLOAT" => 1750685833.3266 "REQUEST_TIME" => 1750685833 ]
        request_cookies
        0 of 0
        array:4 [ "_pk_id_64_7c30" => null "_pk_ses_64_7c30" => null "XSRF-TOKEN" => "mVVZE4MqNH8OrJcJOEkpxqwJqEVbpMerDhX3b9jZ" "askhelpdesk_session" => "ZJQ1hwNt8GTwRhC86TxXegPnLvCQkPSkuTGm7JZ0" ]
        response_headers
        0 of 0
        array:7 [ "content-type" => array:1 [ 0 => "text/html; charset=UTF-8" ] "cache-control" => array:1 [ 0 => "private, must-revalidate" ] "date" => array:1 [ 0 => "Mon, 23 Jun 2025 13:37:13 GMT" ] "pragma" => array:1 [ 0 => "no-cache" ] "expires" => array:1 [ 0 => -1 ] "set-cookie" => array:2 [ 0 => "XSRF-TOKEN=eyJpdiI6IlBKRngwcUk3ZytCZE5rSWNiRmNTblE9PSIsInZhbHVlIjoiYWVwOVI5WDhxYmk2Mzk4VjN2V2kxZEJEanF6WktjQjg4UDYrMmNXSzlocThoMTRXeWh6NGpWQ3RNUWttRXRzRzhJTmpzd0lDKzg1VzRXdjl6c2EzM3FEMFlqS2I4MjNNdFRJMytQV1ArZC91M0ZhRGs1OUd4RTEwdWYzQ08rWVEiLCJtYWMiOiJhYjIzOWRjM2I3YmUzMjljMWJlZTQ3ZTg2MzQ4MzhmNWExNTBiM2M3YTQwNjQzNGY4OGE2ZDIwNTFjMDM4M2NjIiwidGFnIjoiIn0%3D; expires=Mon, 23-Jun-2025 15:37:17 GMT; Max-Age=7200; path=/; samesite=laxXSRF-TOKEN=eyJpdiI6IlBKRngwcUk3ZytCZE5rSWNiRmNTblE9PSIsInZhbHVlIjoiYWVwOVI5WDhxYmk2Mzk4VjN2V2kxZEJEanF6WktjQjg4UDYrMmNXSzlocThoMTRXeWh6NGpWQ3RNUWttRXRzRzhJTmpzd" 1 => "askhelpdesk_session=eyJpdiI6Img1QVk4b0RmUFV6RTNYSmdzUGM1dkE9PSIsInZhbHVlIjoiMFNpQ0J5d1ZIbWdZQ0FCb2N6VU4rWi8vd2tBTVBRaStONFhVcUE2S0tHYmlaOXc5b2hHZW5MYXJTTHZkS2wyWnNNVXo1QmlFa3lySE5yRk4yK0pyY3FaZ1VmdlNhcjFheG1pTTNEZlh0SHdPeDYreUNuZG5ZN0I2SmdpaFI3NlEiLCJtYWMiOiI2YmEwMmZiNzkzYWUyYjNjYTY0MWU0ODlmNGM3NTI3NGYxODdiMGViOTE0ZjdmODM1ZjIxZWUyYzdhYzNkMjEwIiwidGFnIjoiIn0%3D; expires=Mon, 23-Jun-2025 15:37:17 GMT; Max-Age=7200; path=/; httponly; samesite=laxaskhelpdesk_session=eyJpdiI6Img1QVk4b0RmUFV6RTNYSmdzUGM1dkE9PSIsInZhbHVlIjoiMFNpQ0J5d1ZIbWdZQ0FCb2N6VU4rWi8vd2tBTVBRaStONFhVcUE2S0tHYmlaOXc5b2hHZW5MYXJTTHZkS2wy" ] "Set-Cookie" => array:2 [ 0 => "XSRF-TOKEN=eyJpdiI6IlBKRngwcUk3ZytCZE5rSWNiRmNTblE9PSIsInZhbHVlIjoiYWVwOVI5WDhxYmk2Mzk4VjN2V2kxZEJEanF6WktjQjg4UDYrMmNXSzlocThoMTRXeWh6NGpWQ3RNUWttRXRzRzhJTmpzd0lDKzg1VzRXdjl6c2EzM3FEMFlqS2I4MjNNdFRJMytQV1ArZC91M0ZhRGs1OUd4RTEwdWYzQ08rWVEiLCJtYWMiOiJhYjIzOWRjM2I3YmUzMjljMWJlZTQ3ZTg2MzQ4MzhmNWExNTBiM2M3YTQwNjQzNGY4OGE2ZDIwNTFjMDM4M2NjIiwidGFnIjoiIn0%3D; expires=Mon, 23-Jun-2025 15:37:17 GMT; path=/XSRF-TOKEN=eyJpdiI6IlBKRngwcUk3ZytCZE5rSWNiRmNTblE9PSIsInZhbHVlIjoiYWVwOVI5WDhxYmk2Mzk4VjN2V2kxZEJEanF6WktjQjg4UDYrMmNXSzlocThoMTRXeWh6NGpWQ3RNUWttRXRzRzhJTmpzd" 1 => "askhelpdesk_session=eyJpdiI6Img1QVk4b0RmUFV6RTNYSmdzUGM1dkE9PSIsInZhbHVlIjoiMFNpQ0J5d1ZIbWdZQ0FCb2N6VU4rWi8vd2tBTVBRaStONFhVcUE2S0tHYmlaOXc5b2hHZW5MYXJTTHZkS2wyWnNNVXo1QmlFa3lySE5yRk4yK0pyY3FaZ1VmdlNhcjFheG1pTTNEZlh0SHdPeDYreUNuZG5ZN0I2SmdpaFI3NlEiLCJtYWMiOiI2YmEwMmZiNzkzYWUyYjNjYTY0MWU0ODlmNGM3NTI3NGYxODdiMGViOTE0ZjdmODM1ZjIxZWUyYzdhYzNkMjEwIiwidGFnIjoiIn0%3D; expires=Mon, 23-Jun-2025 15:37:17 GMT; path=/; httponlyaskhelpdesk_session=eyJpdiI6Img1QVk4b0RmUFV6RTNYSmdzUGM1dkE9PSIsInZhbHVlIjoiMFNpQ0J5d1ZIbWdZQ0FCb2N6VU4rWi8vd2tBTVBRaStONFhVcUE2S0tHYmlaOXc5b2hHZW5MYXJTTHZkS2wy" ] ]
        session_attributes
        0 of 0
        array:4 [ "_token" => "mVVZE4MqNH8OrJcJOEkpxqwJqEVbpMerDhX3b9jZ" "_previous" => array:1 [ "url" => "https://receivinghelpdesk.com/ask/how-do-i-reset-my-navien-boiler" ] "_flash" => array:2 [ "old" => [] "new" => [] ] "PHPDEBUGBAR_STACK_DATA" => [] ]