Receiving Helpdesk

how do i reset my danale camera

by Dr. Coralie Ledner Published 3 years ago Updated 2 years ago

In order to reset the Danale brand camera, go access the small reset button at the back of the cam then press it for 10 seconds. Furthermore, you’ll need to open the Danale app and delete the device from the account. You can now start fresh and re-add the reset Danale cam to your app once the reset is over.

Typically, there is a small reset button on the back of the device that needs to be pressed for 10 seconds. Additionally, you will need to enter the Danale application and delete the device from your account.

Full Answer

How do I Reset my Danale device?

Physically resetting your device will depend on the product you are using. Typically, there is a small reset button on the back of the device that needs to be pressed for 10 seconds. Additionally, you will need to enter the Danale application and delete the device from your account.

How do I Reset my Password on the Danale app?

Click on general settings in the upper left hand corner of the main screen, Click “Change Password.” On the login screen please click on “Forgot Password,” An email or text message will be sent to you with a password reset code, Enjoy your rediscovered Danale application. + How do I set the time on my device?

How do I install Danale on my phone?

Go to "Google Play" or "App Store" and search for "Danale", and then download it on your phone. 2. Confirm your Wi-Fi status 1). Check if your wireless router has enabled DHCP and if it is the 2.4 GHz network. (The device does not support 5GHz Wi-Fi currently.)

How do I set the time on my rediscovered Danale application?

Enjoy your rediscovered Danale application. + How do I set the time on my device? Navigate to the device’s settings by clicking the settings button in the upper right hand corner of the live feed screen (the button should appear as a gear or three dots),

How do I connect my Danale camera to a new WIFI?

Applies to:Download and install the APP. Go to "Google Play" or "App Store" and search for "Danale", and then download it on your phone.Confirm your Wi-Fi status. 1). ... Check the camera connection status. 1). ... Reset it and reconnect it to your phone app.

How do I add a device to the Danale app?

Danale - How to Share the Device with Others?Click the setting icon in the upper left corner.Click “Friends".Click “Add Friends”Grant the recipient access rights and click “Share”

How do I delete camera from Danale app?

+ How do I reset my device if cloud video does not work?Click on the live video feed/interface screen for the device you want to delete.Click the settings button in the upper right hand corner.Click the delete button in the lower portion of the screen.

How long does it take to reset a Danale phone?

Typically, there is a small reset button on the back of the device that needs to be pressed for 10 seconds. Additionally, you will need to enter the Danale application and delete the device from your account. To do this….

How to change password on Danale?

Click on general settings in the upper left hand corner of the main screen, Click “Change Password.”. On the login screen please click on “Forgot Password,”. An email or text message will be sent to you with a password reset code, Enjoy your rediscovered Danale application.

How to unsubscribe from Danale?

To unsubscribe, please follow these steps: Open the Danale app. Click the three lines at the top-left of the screen. Select “Subscribe” from the menu. Press the “View” button next to the device you no longer want to receive cloud service. Press “Unsubscribe” at the bottom of the screen.

What is Danale cloud?

Danale provides cloud service and video storage for Wi-Fi and Security cameras on a month-to-month subscription basis per device.

How to change payment method on Danale?

Open the Danale app, Click the three lines at the top-left of the screen, Select “Subscribe” from the menu, Then press the “View” button next to the camera, Select “Change Payment Method” at the bottom of the screen , Here you can either add another PayPal account or credit card,

Where is my video saved?

Video will be saved to the “My Files/Local Files” folder on the main menu.

Can a camera be linked to your account?

Once the App is installed and an account is created, a device (e.g. a camera) may be linked to your account through the App.

What resolution does a security DVR reset to?

After reset, the security DVR or NVR will reset its display resolution to 1280x1024. To put it back to 1080P follow the steps below:

How to set default settings on NVR?

Go to your NVR or DVR physically by being in front of it, and using the USB mouse attached to it log into the recorder using the admin account. Right-click on the screen and select "Main Menu". Select "System" from the Main Menu under Setting. Select "Default" on the left hand column.

What resolution does a NVR recorder have?

Most importantly, the recorder will reset back to a display resolution of 1280x1024. If your monitor does not support this resolution, then you will see a blank screen or no video screen after you reset the NVR. Please check with your monitor manufacturer whether it supports the 1280x1024 resolution.

Can a misconfigured NVR recorder reset?

If you have a misconfigured NVR or DVR recorder and want to correct it, but don't know what setting is the culprit, you can use the "DEFAULT" feature to reset the digital video recorder back to factory settings.

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