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how do i reset ember

by Scarlett Murphy Published 3 years ago Updated 2 years ago

How To Reset An Ember Mug Step-By-Step Guide?

  1. Press and Hold Power Button For 15 Seconds Until It Flashes Blue/Yellow/Red. To reset your Ember mug to factory...
  2. Wait For Ember Mug To Turn Back To White. If you see the white screen after pressing the power button, wait for about...
  3. Forget “Ember Ceramic Mug” In Your Phones Bluetooth Settings. Forget “Ember...

To reset the Ember, press and hold the power button on the bottom of the mug for about 15 seconds. The Ember's LED will first blink blue, then yellow, then red to indicate it is being reset.

Full Answer

How do I Reset my Ember to factory settings?

If you are experiencing difficulties with your Ember, a reset can bring the Ember back to its factory settings. Typically, this will recalibrate any data that may be causing the issue. To reset the Ember, press and hold the power button on the bottom of the mug for about 15 seconds.

How do I Reset my Ember mug?

To reset your Ember, push paper clip into hole for 1 second and release. If the regular reset does not solve the issue, you can push the paper clip into the hole for 10 seconds to do a factory reset. Secondly, can I leave my ember mug on the charger?

How do I Pair my Ember mug to the base?

On your Ember mug, press and hold the power button on the base for 6-8 seconds until a blinking blue light appears. The blinking blue light is indicating that it is in pair mode.

How do I know if my Ember mug is charging?

Charging your Ember The Ember Mug² will display a pulsing red light when it is charging and turn solid green when fully charged and ready for use. The Ember's exact battery life can be viewed at any time within the 'Settings' section of the Ember app.

How do I reset my Ember Mug?

To reset an Ember Mug back to factory settings press and hold the power button on the bottom for 12-15 seconds. It will flash blue, then yellow then red. Once it flashes red let go your Ember Mug is reset. You'll also need to forget the mug in you phone's bluetooth settings.

Why is Ember Cup flashing blue?

Pulsing Blue The Ember will pulse blue to indicate that it's in pair mode. You can now go into your bluetooth settings and connect to your Ember Mug. If you hold the power button too long then it'll change from a pulsing blue color to a blinking Yellow/Green meaning the device is reseting itself.

Why is my Ember not connecting?

Turn the bluetooth OFF on your mobile device from the bluetooth settings. After doing so, please allow at least 30 seconds in the OFF state before proceeding to turn ON the bluetooth connectivity. The factory reset will remove all possible corrupt data that is preventing bluetooth connection.

Why won't my Ember Mug heat up?

If you drink is below 100ºF (38ºC) then the Ember Mug will not heat. It won't turn the heater on at all and this is a common reason Ember Mugs don't heat room temperature drinks. Ember Mugs are designed to keep drinks hot, they aren't designed to heat up cold drinks.

Why does Ember Mug say reset cap?

If you are experiencing difficulties with your Ember, a reset can bring the Ember back to its factory settings. Typically, this will recalibrate any data that may be causing the issue. To reset the Travel Mug, please press a paperclip in the pinhole on the bottom of the mug for about 10 seconds.

Can you microwave Ember Mug?

Our customer's safety is our highest priority and we try our best to make it known that the Ember cannot be put in the microwave. As with all electronics and metals, it may result in a fire when heated up in the microwave. Doing so will result in permanent damage to your Ember Mug or Ember Mug².

How do I put Ember in pairing mode?

Press and Hold Power Button For 6-8 Seconds Until a Blinking Blue Light Appears. Now you'll want to press and hold the power button on the bottom of the Ember Mug for 6-8 seconds until the LED light flashes Blue. This means your Ember Mug is in “Pair Mode”.

How do I sync Ember?

On your Ember mug, press and hold the power button on the base for 6-8 seconds until a blinking blue light appears. The blinking blue light is indicating that it is in pair mode, then click "Next". 4. Your phone will show “SEARCHING” then “FOUND” when it finds your Ember Mug.

How do you set up Ember?

0:053:01How to download and Set up the EMBER App - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe set-up guide download and setup the Ember. App download the ember app from the App Store orMoreThe set-up guide download and setup the Ember. App download the ember app from the App Store or Google Play. You can scan the QR code above. Once the app has been installed. Follow the on-screen

Can you leave Ember Mug on the charger?

The Ember is 100% safe to keep on the charger when you are not using it. When the battery is fully charged the charging is shut off automatically so no battery damage will occur.

How do you know Ember Mug is working?

0:201:49Ember Temperature Control Ceramic Mug - YouTubeYouTubeStart of suggested clipEnd of suggested clipWhether this thing has an on/off switch and the answer is no it's on all the time. And automaticallyMoreWhether this thing has an on/off switch and the answer is no it's on all the time. And automatically detects when you put liquid in it and works best when you start with the liquid.

Can Ember Mug heat up cold water?

Ember Mug is designed to keep drinks hot and that includes water. It can heat water but it takes a long time and drains a lot of battery. Extremely cold water won't work in the Ember Mug. This is because the Ember Mug will only recognise liquid above 100ºF (38ºC) and if it's below this temperature it won't turn on.

2. Is Your Charger Broken?

A faulty charger could be causing the problem. If you’re using a wall adapter, check to see if it works with another appliance like a phone. If it does, then the problem is with the wall adapter. If it doesn’t, then the problem is likely with the charger itself. 4. Can You Turn On The Mug With No Problem? 5. Do Other Mugs Work?

4. Use The App To Manually Activate It

If you have a smartphone, download the app "My Coffee Maker" iOS or "Coffee Makers" Android. Both apps allow you to manually activate your coffee maker. Simply open the app, select your model, enter the serial number, and press start. 5. Clean Your Filter Answer: Most coffee makers have filters built right into the top of the machine.

5. Move The Mug Around

Most coffee mugs fit snugly into the carafe of a coffee maker. However, if yours doesn’t, try moving it around until it fits properly. This helps prevent spills from getting into the carafe. 6. Check For Leaks Answer: Look for leaks under the bottom of the carafe where the water enters the machine.

6. Soft Reset The Ember Mug

If you’ve tried everything else and still can’t get your mug to brew correctly, soft reset the machine. To do this, remove the top plate the part that holds the filter and place it back on the machine. Then press and hold down the button labeled "Reset" for about 10 seconds. 7.

7. Leave It To Cool Down

After brewing coffee, let the mug cool down completely before placing it in the fridge. This will help prevent condensation from forming on the surface of the mug. 8. Keep It In A Dry Place Answer: Store your mug in a dry area where it won’t collect dust.

8. Hard Reset Your Ember Mug

If you’re having issues with your mug, try hard resetting it. To hard reset your mug, remove the top piece of plastic the part that holds the handle and press firmly on the bottom of the mug until it clicks into place. Then, turn the mug upside down and tap gently on the table or countertop. 9.

10. Contact Ember Directly

Contact Ember directly at 1-800-827-4278. 11. Make Sure To Turn Off Coffee Maker After Use Answer: Turn off the coffee maker after each use.

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