Receiving Helpdesk

how do i remove a device from vivint

by Dusty Schaefer Published 3 years ago Updated 2 years ago

How do I remove a device from vivint?

  • From the home screen of your panel, tap the menu icon.
  • Tap ' Devices '.
  • Enter your 4-Digit PIN.
  • Tap 'Cameras' and then tap your Ping.
  • Scroll down and tap ' Delete camera'.

Vivint Indoor Camera - Delete and Re-Add
  1. From the home screen of your panel, tap the menu icon.
  2. Tap 'Devices'
  3. Enter your 4-Digit PIN.
  4. Tap 'Cameras' and then tap your Vivint Indoor Camera.
  5. Scroll down and tap 'Delete camera'

Full Answer

How do I remove someone from Vivint?

An admin user can remove a user from the Vivint Smart Home app.Tap the Menu icon (3 lines) in the top left corner.Tap Users.Tap the desired user.Scroll down and tap Remove user. When prompted, tap Remove to confirm.

Does Vivint charge to remove equipment?

You can either remove your system yourself or a Smart Home Pro can professionally remove your equipment for you for only $149. If you remove the panel yourself, use the SkyControl instructions or the Go!

How do I reset my Vivint panel for a new owner?

Hardware: Press and hold the Reset button on the back of the router for 10-15 seconds, then release. Software: In the Configuration Interface, go to the Advanced tab and under the Administration tab click Factory Defaults. Then click the Restore Factory Defaults button.

How do I delete cameras from my Vivint app?

Tap on the camera you want to delete. At the bottom on the page, Tap Delete camera, and then Yes to confirm.

Can I still use my Vivint camera without service?

Can I use Vivint without a subscription? You can use Vivint equipment without a subscription, but you wouldn't have the benefit of professional monitoring, couldn't access the mobile application, and won't be able to use the 24/7 technical support service.

Why is Vivint so hard to cancel?

Vivint contracts are incredibly lengthy and tricky to cancel. The cancelation notice and any supporting documentation have to be sent by mail. Many users get trapped into expensive five-year contracts because the company supposedly didn't receive their letters, emails, or fax cancelation requests.

What is the installer code for Vivint?

2203To send basic commands to other devices, follow these instructions from the settings tab (see Figure 1): 1. Select “Devices” 2. Enter the default installer PIN code (2203) 3.

How do you reset your Vivint panel?

Reboot your panel Tap on Smart Hub. If you have multiple panels on your system tap Displays then tap on the panel you want to reboot. Tap Reboot, and then Yes to confirm.

How do I remove my Vivint doorbell?

Doorbell Camera Pro - Remove and Install ReplacementLoosen the security screw at the bottom of the camera using the T5 Screwdriver provided.Remove the old camera from the back plate by pulling away from the top to the bottom.Install the new camera by removing the label, aligning the bottom and pushing up to the top.

How do I remove my Vivint outdoor camera?

If you're replacing an existing camera, delete it from the panel by tapping: Menu, Devices followed by your 4-digit PIN, Cameras (select the device you want to remove), then Delete. Once deleted from the panel, physically remove it and return as instructed by Vivint.

Are Vivint cameras always recording?

Vivint security cameras automatically record when they sense motion. Smart Detection also ensures your cameras focus on people rather than pets or passing cars. Vivint Smart Drive stores 24/7 footage from up to four of your security cameras.

How do I add a camera to my Vivint system?

Go to www.alarm.com, and click Login. Click Video then Settings. Click Add Video Device. The camera will be displayed on the screen to select from.

How to add a door lock to a thermostat?

To add a thermostat, door lock, or module to your system, complete the following steps: Go to your touchscreen panel and touch the home button. Tap Services. Tap the wrench icon. Enter your 4-digit PIN. Tap Add Devices . At this point, go to the device you want to add (door lock, thermostats, light module, etc.). Click to see full answer.

Can you move Vivint cameras?

Normally, a Vivint Smart Home Professional will install and position your Vivint cameras, but after installation you can move your cameras wherever you want. If your camera loses connection or if you change your wifi provider, you may need to reinstall it to your router.

How to cancel a Vivint contract

Subscribe to our YouTube channel for more videos like this one! Learn how to protect your home, your loved ones, yourself, and your belongings.

Can you get out of a Vivint contract?

It might be a challenge, but you can get out of a Vivint contract. Vivint security will review your situation, and in the case of an extenuating circumstance, it will let you out of your security system contract for free. Vivint offers examples of extenuating circumstances:

Is there a Vivint cancellation fee?

There isn’t a Vivint early termination fee, but Vivint is kind of secretive about what other fees it requires from you before it sets you free. A Vivint cancellation customer service representative told us that, in most cases, you’ll need to pay off the remaining balance on your contract.

How to cancel Vivint

To cancel your contract, you will need to give Vivint customer service a call at +1-800-216-5232, ext. 5020. They will walk you through the process. Other sites say that you can email or live-chat with Vivint to cancel your security system contract, but that isn’t what Vivint recommends.

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