how do i get a refund from alamo drafthouse

by Jayme Weber III Published 3 years ago Updated 2 years ago

Here’s how:

Go to the Alamo Drafthouse box office
Inform the clerk you want to cancel your booked ticket and be refunded for it
Provide the payment information
Make sure you’ll get a confirmation that you have been granted the refund

Full Answer

How do I gift Alamo Drafthouse gift cards?

Alamo gift cards make the perfect gift for the movie lover in your life. Good for movie tickets, food and drinks at all Alamo Drafthouse theaters and select bars. Send it instantly via email or have it mailed inside a card Choose from our festive card designs or upload a photo to create your own custom e-card

How is Alamo Drafthouse celebrating Godzilla's 67th birthday?

We're celebrating the King of the Monsters' 67th birthday with an Alamo Drafthouse exclusive world premiere of GOJIRA (1954), followed by a limited series highlighting Godzilla's best moments across seven decades. Plus, Mondo's getting into the act as well...

How does financial aid work at the Alamo Colleges?

Note for students receiving financial aid: Once funds credit to your account, the Alamo Colleges must request the funds from the Department of Education to pay a Pell Grant, FSEOG, or Direct Loan. This multi-day process can be impacted by weekends and holidays. *Due to Bank Holidays. This schedule is based on direct deposit.

Does the Alamo Colleges process take longer on weekends and holidays?

This multi-day process can be impacted by weekends and holidays. Note for students receiving financial aid: Once funds credit to your account, the Alamo Colleges must request the funds from the Department of Education to pay a Pell Grant, FSEOG, or Direct Loan. This multi-day process can be impacted by weekends and holidays.

Can you get a refund on a movie ticket?

Online Refunds: Once the showtime for the ticket has passed, tickets are not refundable. If your showtime has not passed, you can request a refund by providing the email address associated with your ticket purchase and the last 4 digits of your gift card or credit card.

How do you cancel movie tickets?

You can cancel your advance reservation before showtime at the theatre or by using the self-service refund feature through our website at www.amctheatres.com/contact. You can also cancel your tickets through our mobile app, directly from your ticket details.

How do I cancel my Alamo Drafthouse account?

They may also request for us to delete the personal information that we have collected. To make one of these requests, please send an email detailing your request to CCPArequest@drafthouse.com. You can also make this request by calling our CCPA request line at 1-866-611-5273.

Where is Alamo Drafthouse headquarters?

Austin, TXAlamo Drafthouse Cinema / Headquarters

Can you refund just one ticket on Fandango?

Yes, you can exchange or refund your entire order (except for the convenience fee in the case of a refund) through Fandango, MovieTickets.com, or Flixster before the posted showtime (for most theater chains, see https://www.fandango.com/policies/movie-ticket-policy for details).

How long do Fandango refunds take?

How Long Does It Take for Fandango to Process the Refund? It can take up to two weeks for your refund to be completed. If you aren't satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191.

Does MoviePass still exist?

MoviePass—the movie ticket subscription service that imploded in 2019—will return this summer, founder Stacy Spikes announced Thursday, though it's not yet clear how much the new iteration of the service will cost compared to its failed predecessor.Feb 10, 2022

Can I use a Fandango gift card at Alamo Drafthouse?

Fandango Gift Cards can only be used towards the purchase of movie tickets from Fandango. Gift Cards cannot be used to make purchases at a theater box office or any website operated by third-party merchants accessible from our site.

How long are previews at Alamo Drafthouse?

At the Alamo, you'll be able to pre-select your seats whether you buy them in advance, online or as a walk-up. We still encourage you to come 30 minutes early -- and that's because we'll be treating you to a 30 minute preshow.May 15, 2013

Who owns Alamo Draft?

Tim LeagueIn March 2021, Alamo Drafthouse filed for bankruptcy but emerged from the situation three months later....Alamo Drafthouse Cinema.Original Alamo Drafthouse Cinema in Downtown AustinTypePrivateNumber of locations36Key peopleTim League (Chairman) Shelli Taylor (CEO)OwnerTim League7 more rows

What happened to the Alamo Drafthouse?

Alamo Drafthouse's Austin-based arm, which maintains about 40 locations across the country, went through its own bankruptcy last year. It emerged in June after selling to a group of investors that included its founder, Tim League. Since then, the chain has announced plans to open new locations across several states.Feb 25, 2022

Who owns Alamo Drafthouse?

The Austin-based company said it has emerged from its Chapter 11 filing with the completion of a sale to an investor group that includes private equity firm Altamont Capital Partners, Fortress Investment Group and Alamo Drafthouse founder Tim League.Jun 4, 2021

What type of rewards do I receive in Victory?

You will receive rewards as you level-up in your tier (tier rewards limited to once per annual cycle).

How are my visit counts and Victory rank calculated?

The Victory Program records your visits and updates your balances in real time. Current Visits, which determine your Victory rank, are calculated on a rolling 12-month cycle. Any visit made over a year from the current date will drop-off from that count. Lifetime Visits will count every visit logged through Victory.

What is going to happen with the Victory rewards that I earned before your theaters closed?

As we reopen our theaters and try to return to normal, we won’t be able to issue or redeem Victory rewards. If you had an Alamo Victory reward on your account or were due for one, we still owe you one (or two, or more). Rewards will resume down the line, and we’ll also aim to restore your visit count to where it was in March 2020.

I bought 4 tickets and my account was only credited with 1 visit. Is that correct?

Yes, it is. Each time you buy a movie ticket for a unique showtime (movie, time and day), the Alamo Victory Program registers one visit for your Victory Program number, regardless of the number of tickets you purchase.

Do tickets purchased through non-alamo channels still count towards my rewards balance?

No. While previously we have allowed Victory accounts to be credited retroactively for purchases via Fandango, MoviePass or similar third-party movie ticketing sites, we are discontinuing this practice.

How do I sign up for Victory?

You can sign up for Victory online at drafthouse.com/victory by creating an account with our Mobile App or in person at the box office.

I just joined Victory. Will any of my prior purchases be reflected on my account?

We're very happy to have you on-board. Unfortunately, any visit made before your account creation date will not appear on your account.

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