Reboot your modem manually or using the My CenturyLink app. Make sure your modem is updated with the latest firmware version. As a last resort, try resetting your modem to factory defaults. If you have custom settings that you want to keep, you can backup and restore your modem settings before doing the reset.
- Make sure your modem is in a place that has good air circulation, and is away from heat sources. ...
- Reboot your modem manually or using the My CenturyLink app.
- Make sure your modem is updated with the latest firmware version.
- As a last resort, try resetting your modem to factory defaults.
Is CenturyLink having problems?
User reports indicate no current problems at CenturyLink. CenturyLink offers internet, television, phone and home security services. Television service is offered through satelite provider DirecTV or over the internet (IPTV) under the Prism TV brand. CenturyLink serves homes and businesses in 37 states. CenturyLink has previoulsy acquired Embarq (2009), Qwest (2010), Savvis (2012) and Level3 Communications (2017).
How bad is CenturyLink?
Reset filters. Centurylink is the worst. I've had Centurylink for my home internet for 20 years. Not too bad at first, tolerable, but in the last few years their internet uptime and customer service have both plummeted. It goes down multiple times everyday now for a few minutes then pops-up and runs again for a while.
Why is CenturyLink not responding?
When service stops working, it's usually for one of these reasons: Area outage: A problem with the CenturyLink network that affects your larger area and not just your home. Home outage: A problem with the lines or equipment that provide service specifically to your address.
What caused CenturyLink Internet outage?
- Go to the Outage Refunds product on DoNotPay.
- Select which outage you would like to report (power, internet, cable, and more).
- Select your energy provider and enter your account number.
- Indicate when the outage started and how long it lasted.
- Verify your account information.
What causes the DSL not to work?
If the DSL LED flashes continuously or doesn't light, you might have a faulty DSL connection caused by Internet service provider (ISP) problems or home wiring issues.
Why is my CenturyLink DSL light red?
A red DSL light on a CenturyLink modem or router means that it cannot connect with CenturyLink's servers. You can see this when you power up your modem or after setting it up for the first time. If the red light stays on for more than 30 seconds, the modem might have issues.
Why is the DSL light red on my modem?
Troubleshooting the DSL light If the DSL light on your modem remains off, blinking, or red after a few minutes, there may be an issue with the network. Here are some things to try: Make sure your equipment is set up correctly and that your modem is not filtered. Try rebooting your modem.
What does flashing blue light on CenturyLink modem mean?
Troubleshooting tip: If the light blinks blue for more than 5 minutes, check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. If it blinks blue again for more than 5 minutes, service is not connected to that jack.
How do I reset my DSL router?
With the Router powered on, directly press and hold the reset button on the rear panel with a pin for approximately 6 to 10 seconds, Release the reset button and wait for the device to reboot automatically to its factory default settings. If you are on the management page, you could use the Factory Defaults function.
How do I fix my blinking red?
Here's how to fix the red light on a modem:Restart your router. ... Check your connections. ... Try a different cable or phone outlet. ... Try a different cable or phone cord. ... Check your internet credentials. ... Contact the manufacturer of your modem. ... Contact your ISP.
Why is my CenturyLink modem not connecting to the internet?
Reboot your modem manually or using the My CenturyLink app. Make sure your modem is updated with the latest firmware version. As a last resort, try resetting your modem to factory defaults. If you have custom settings that you want to keep, you can backup and restore your modem settings before doing the reset.
Why is my CenturyLink modem blinking red and green?
According to CenturyLink Tech Control, the red and green lights on your CenturyLink modem generally indicate that the gateway is auto-detecting the internet configuration. If it lasts for less than a minute, then you might have nothing to worry about.
How do I fix a blinking DSL light on my modem?
Additional TroubleshootingTry to “power cycle” the modem. Unplug the power cord from the back of the modem. ... If the DSL light is still blinking, there could be a problem with the phone cord or wall jack. Try using a different cord and /or a different jack.
How do I fix my DSL modem?
Power-cycle the DSL modem Turning the modem off and back on causes it to re-synchronize the DSL signal and the network connection to your computer. Often, this by itself is enough to fix a DSL connection problem. To do this, unplug the power cord from the DSL modem, wait about 30 seconds, then plug it back in.
Why is my router blinking blue and white?
The flashing white or blue light on the modem generally means that there is a problem with your modem. It might also be due to damaged coaxial cables. Many users don't notice when the coaxial wire gets damaged.
Does Speedify work with CenturyLink?
As long as you're connected to CenturyLink and another ISP, your Internet will not keep disconnecting, thanks to Speedify's automatic failover protection.
Do I need to update my router firmware?
Make sure your computer has the latest network drivers for Ethernet, WiFi and any cellular network adapters you may use. It's also advisable to update the firmware of your router / modem if you have access to those.
How to fix connectivity problems?
Reboot your router. Routers can get bogged down after running for a while. The easiest way to fix many connectivity problems is to restart your router. If you find you're needing to restart frequently, it's easier than ever to set up a daily or weekly reboot to keep things running smoothly.
What time does the internet slow down?
Peak hours: When the majority of households are online, internet traffic slows down across all networks. This is usually from about 7 p.m. to 11 p.m. You may notice that your internet is slower at these times.
Why is my internet so slow?
Slow internet speed can be caused by a range of factors, which makes it a challenge to pinpoint the exact cause. However, there are some things you can do to get the best speed possible from your service before calling for repair. Check your modem/router. Consider bandwidth and usage. Optimize WiFi setup.
What can slow down my WiFi?
Physical obstructions can also be major culprits in slowing down your WiFi speed. Look out for any of these things standing between your router and your connected devices: Brick or concrete walls or floors. Thick, heavy doors or windows. Large containers of water (such as fish tanks)
What devices slow down internet?
DVRs, smart TVs, and video streaming devices. Additional routers, VoIP phones, wireless printers. Voice assistants and smart speakers (like Alexa and Google Home) Many of these devices are always on and frequently run updates or backups in the background, all of which can slow internet speeds down quite a bit.
Why is my computer getting bogged down?
Devices can get seriously bogged down by too many applications running. Try to be in the habit of shutting down programs that you're not using to free up memory on your computer. The same is true if you tend to keep several browser windows or tabs active at the same time.
Does CenturyLink have mcafee protection?
Make sure every device is healthy by installing well-rated security software , keeping it updated and running security scans at least weekly. CenturyLink internet subscribers can get McAfee protection for free on two devices.
What can cause problems with my internet connection?
Scan your computer with updated antivirus or security software . Malware such as a virus, trojan horse or worm can cause problems with your browser and/or internet connection. Make sure your browser (such as Firefox, Chrome, Safari, etc.) and all web plug-ins are updated.
What can slow down my WiFi?
Physical obstructions can also slow down your WiFi. Look out for brick or concrete walls, large containers of water (such as fish tanks), large metal appliances, thick windows and heavy furniture standing between your router and your connected devices. As you can see in the table below, refrigerators and concrete walls are ...
How to look up WiFi settings on a modem?
To look up your WiFi settings in the modem's dashboard, connect a device to your modem using an Ethernet cable or WiFi. Open a browser tab and type in http://192.168.0.1. 2. Log in to your modem's dashboard (called the Modem GUI) using your Admin Username and Password, which are printed on the modem label. 3.
How to improve WiFi speed?
Place your router as close as possible to your devices. The distance between the router and your device has a major impact on your WiFi connection speed and performance. In some cases, the location of your router and of your computer or other devices weakens your wireless connection.
How to tell if your internet is slow?
Signs of a slow WiFi connection include: Streamed video keeps buffering. Pages won't load with WiFi connected. Low signal strength showing across all devices.
Why is my modem getting bogged down?
Modem fixes: Make sure your modem is in a place that has good air circulation, and is away from heat sources. Excessive heat can cause it to work poorly or malfunction.
Can you have both landline and internet with CenturyLink?
If you have both landline phone and internet service from CenturyLink, you could experience interference if you don't have filters on your phones. Fixes: Make sure you have a filter on all phone equipment and alarm systems using the same phone line. Do NOT put a filter on the modem.
