Receiving Helpdesk

how do i find out when my contract ends with talktalk

by Cordia Parker Published 3 years ago Updated 2 years ago

Before you do anything else, the first thing that you need to find out is when your TalkTalk contract ends. This is important, as if you leave before the contract is up, you will most likely have to pay an early cancellation fee. To check when your contract ends, you can: Call 0345 172 0088 between 8am and 10pm.

Phone TalkTalk on 0345 172 0088, or:
  1. Log in to your TalkTalk account.
  2. Select 'My Account'.
  3. Select 'My Package'. The end date of your contract is shown in the 'Package overview' section.
Feb 13, 2020

Full Answer

How do I find the end date of my TalkTalk contract?

Phone TalkTalk on 0345 172 0088, or: 1 Log in to your TalkTalk account. 2 Select ‘My Account’. 3 Select ‘My Package’. The end date of your contract is shown in the ‘Package overview’ section.

What should I expect in a TalkTalk contract?

Your TalkTalk contract will form the basis of the relationship between you as the customer and TalkTalk as your provider. This type of contract is called a Service Level Agreement (SLA) because it sets out exactly what each party should expect from the deal. Here we will look at what you can expect to find in a TalkTalk SLA.

How do I get Out of a TalkTalk contract without penalty?

You should start by speaking to technical support, and if the problem cannot be fixed TalkTalk is obligated to let you leave without penalty.

How do I confirm my sky contract with TalkTalk?

Log in to your Sky Message Centre. Look through your messages for one titled 'Confirming your Sky offer'. This message should tell you the start date and length of your contract. Log in to your TalkTalk account. Select ‘My Account’. Select ‘My Package’.

Do TalkTalk automatically renew your contract?

The broadband contracts for any provider do not automatically come to an end when a fixed price term ends. The contract reverts to standard pricing on a flexible month by month payment in advance rolling contract. 30 day notice is required to bring a contract to an end.

What happens when my contract ends TalkTalk?

What happens when you don't renew your contract. At the end of your contract your services will continue and will be charged at the rate as detailed within your email from us. The price stated doesn't include any additional services you may have, such as TalkTalk TV, calling boosts or security.Dec 15, 2021

How long is TalkTalk contract?

18 months
TalkTalk's broadband contracts are usually 18 months long. However, If you are adamant about leaving TalkTalk, you can pay an exit fee to leave early; the size of this fee varies according to the package you have, but works out at roughly a tenner for every month left on your contract.Jun 15, 2021

Do I need to tell TalkTalk Im leaving?

TalkTalk customers who are no longer in their initial contract term (typically 12-18 months) can walk away without penalty. Usually it's 30 days' notice to leave, but if switching it usually allows you to go once it's had the request from the new provider.Oct 23, 2015

Can I keep my YouView box if I leave TalkTalk?

Your YouView box will still work in terms of freeview/catch up channels. All you will lose is any TalkTalk channels that you might be receiving now as part of your contract with them. If you move to a non-BT or TalkTalk ISP, you will lose their branding as well.Jun 12, 2018

How do I speak to a person at TalkTalk?

If you're an existing TalkTalk customer, and you'd like to speak to someone about your account and billing, moving house, to get some technical support, or make a complaint, call TalkTalk on 0345 172 0088 – it's free if you call from a TalkTalk landline.Jul 24, 2018

What happens if I cancel my TalkTalk direct debit?

Cancellation charges

You will not be charged a cancellation fee, but you will have to pay for your usage so far. If you're leaving TalkTalk outside of your minimum term, you will not pay a cancellation fee.Jul 30, 2021

How do I cancel my TalkTalk landline?

Call TalkTalk customer service on 0345 172 0088. Provide the agent with your contract number and customer details. They will try to retain you as a customer. Politely decline any deals and ask them to cancel your service.

How do I cancel my TalkTalk subscription?

To cancel your service, you can call TalkTalk Customer Services on 0345 172 0046. In some cases, it might be possible to cancel your TalkTalk service without paying an early cancellation fee.

What happens to my email if I leave TalkTalk?

Can I keep my email address if I leave TalkTalk? You can still access your TalkTalk email account for 12 months after you switch, during which you can still send and receive messages but won't be able to use the 'My Account' feature to change passwords and actively manage the account.Oct 8, 2021

Can I keep my TalkTalk email if I leave TalkTalk?

Can I keep my TalkTalk email address? If you're cancelling your TalkTalk package, then you've got 12 months to use your TalkTalk email account, during which you can send and receive messages. You won't be able to use the 'My Account' feature, so you can't actively manage your account (things like changing passwords).Jul 6, 2021

Can TalkTalk charge for not returning router?

If we choose to replace your router or set top box outside of any warranty period (which is usually 12 months) without charging you for it, we'll own such replacement equipment, unless we agree otherwise.

Bill more than expected?

If you recently came out of contract on your fixed price plan, any promotional discounts on your account may come to an end too. Part month charges...

Renewing via email

Once your order processes you’ll be able to see this in My Account. It’s worth checking this in around 48 to 72 hours. If after 72 hours you are un...

What happens when you renew your contract

Don’t worry, there’s nothing for you to do. We prepare our customer emails in advance and in some cases while we are in the preparation stage, cust...

Upgrading your package

It’s great to hear you’re considering upgrading your current service. My Account is the best place to answer your queries. We hope that helps.

Leaving TalkTalk

If you do choose this option and change your mind before the new service goes live, that’s fine too. You can simply cancel your order with the new...

What happens when you don't renew your contract

At the end of your contract your services will continue and will be charged at the rate as detailed within your email from us. The price stated doe...

Early termination charges

When you sign up for a TalkTalk service you agree to have that service for a minimum contract term. If you decide to cancel your service with us be...

Will I pay more with TalkTalk out of contract?

Yes, a discount is applied to your bill during your contract. After the 18-month minimum term, the monthly cost of your service will go up. TalkTal...

How do I pay my final TalkTalk bill?

If you pay by Direct Debit, the full amount will be taken as usual and you won't have to cancel the Direct Debit. If you pay by Monthly Payment Pla...

What if my account is in credit when I leave TalkTalk?

TalkTalk will pay you back any money it owes you. This is usually paid by the same method you use to pay TalkTalk.

When do I pay the one-off installation charge?

The installation charge will form part of your first bill, which you receive within a few days of your connection going live.

How can I speak to TalkTalk about my bill?

You can contact TalkTalk customer service by phone on 0345 172 0088 or use its live chat feature on its website.

How do you find when your TalkTalk contract ends?

Considering ending your TalkTalk deal and want to know how long you have left on the contract? You could save hundreds on a new deal, and this guide will tell you how to find your contract end date online, using live chat, or by calling customer service.

What happens if you are out of contract?

If you are out of contract, chances are you are paying over the odds. Once you're out of your minimum contract providers can hike prices. If you are indeed out of contract, this is your chance to save. Below is a selection of the best deals available right now:

Can deal be loaded?

Sorry, deal (s) could not be loaded.

How to find out when my Sky contract ends?

Find your Sky contract end date online using “My Account”. Step 2: Enter your email address and password, then click 'Sign in'. Step 3: Click on the drop-down menu, next to your sign-in name, in the top right-hand corner. Then select 'Message Centre'. Step 4: Find your Sky contract end date by clicking on 'Your Contracts'.

How to cancel a symlink account?

To cancel by phone, ensure you have your account details to hand and call: 0345 172 0039. If you are writing a cancellation letter, avoid ambiguous language and be clear about your intention to cancel.

Does a contract end?

Re: Contract ending. Your contract does not "end" as such, otherwise your services would simply stop. You do have a minimum contract period though, after this your service continues on a month by month basis and it is a requirement that you give 30 days if you want to cancel.

Does a contract run out?

Your contract does not run out, it just reaches the end of it's minimum term and becomes a 30 day rolling contract.

Can you check your TalkTalk account?

If you join the TalkTalk Members Forum we can check your actual account and confirm the precise contract date for you should you wish.

What is in a TalkTalk contract?

This type of contract is called a Service Level Agreement (SLA) because it sets out exactly what each party should expect from the deal. Here we will look at what you can expect to find in a TalkTalk SLA.

How to pay TalkTalk bill?

This can be done in the My Account section of its website. However if you prefer to pay manually you can do so by logging into MY Account to pay, paying over the phone, recurring card payments, bank transfers, or by cheque. If you choose to pay by cheque it is important to send your payment in time. Cheques are credited to your account 4 days after they are received by TalkTalk. The final option is to pay at a Paypoint using a key, which you can request from TalkTalk. This allows cash payments at all local shops with a Paypoint or Payzone terminal.

What is a boost on TalkTalk?

Boosts are extra services you can add to your TalkTalk package for an extra monthly fee. TalkTalk contracts now come with Pay As You Go calls as standard. Depending on the type of number you are calling, the per minute cost is the same at all times.

How fast is TalkTalk broadband?

Most TalkTalk customers can choose between three different broadband speeds: 11Mbps, 38Mbps and 67Mbps. Ultrafast broadband is also available to some customers in a few parts of the UK, but availability is still quite limited.

How much notice does TalkTalk require?

How much you'll be charged depends on how long you have on your contract and TalkTalk requires 30 days' notice to cancel your contract.

How long is TalkTalk?

Most TalkTalk packages are available with 12, 18 or 24-month contracts. The 18-month contract tends to be the cheapest monthly option. When your contract comes to an end prices can go up. TalkTalk offers its fixed price deals to both new and existing customers, so if you intend to stay with TalkTalk when your contract ends, ...

How far in advance does TalkTalk charge?

Charges in advance – TalkTalk charges a month in advance for its services. These charges are shown in this section of the bill

How to cancel TalkTalk?

The easiest way to cancel your TalkTalk contract is to switch providers to another member of the BT Openreach network (BT, Sky Broadband, Plusnet etc.). All you have to do is tell your new provider that you are with TalkTalk and they will sort out the cancellation themselves, making the switch seamless.

When does my contract end?

Before you do anything else, the first thing that you need to find out is when your TalkTalk contract ends. This is important, as if you leave before the contract is up, you will most likely have to pay an early cancellation fee.

How to convince someone to stay on TalkTalk?

TalkTalk will put you in contact with a member of their retentions team and try and convince you to stay. If you aren’t sure about switching, this is a good time to try and ask for a better deal. You will likely be offered either a cheaper deal or perks such as faster download speeds, so it is worth knowing what you can get from competitors to give you an idea of what you can bargain for. Otherwise just let them know that you want to leave.

How many letters are needed for TalkTalk?

You will need to provide: The third and sixth letters of your TalkTalk account password. The last four digits of your bank account number or payment card that you use to pay your monthly bill. Your TalkTalk account number or the personal security answer that you provided when you first signed up.

Can you leave TalkTalk without charge?

This can be tricky, but if you can prove that the speeds that you are receiving are considerably below what they were advertised when you signed up, and TalkTalk aren’t able to do anything about it, then you could be able to leave without charge. When measuring your internet speeds, remember that it has to be done from a computer that is attached via LAN wiring to the router, because WiFi cannot offer as fast connection as through wires.

Can you leave a service provider without penalty?

In 2013, Ofcom ruled that if service providers raised their monthly prices considerably during the term of a contract, then customers would be allowed to leave it without any penalty fees. Customers should be notified before it happens, and get 30 days notice to let their provider know that they are leaving.

Does TalkTalk charge for cancellation?

TalkTalk broadband cancellation fees. If you decide that you want to leave before your contract is up, you will most likely be charged an early cancellation fee. The amount that you will have to pay will depend on the package that you have, and whether you have paid for any extras.

How long does it take to cancel TalkTalk?

If you’re cancelling TalkTalk and not moving to another Openreach network provider then there is a 30 day notification period before the service will be cancelled. If you’re moving providers then the switch will normally be completed in around 14 days.

What to do before cancelling TalkTalk?

Before you jump into actually cancelling your broadband package there are two important steps to take: check your existing contract and choose a new deal.

How long is TalkTalk broadband?

TalkTalk broadband deals can have a contract length of 12 or 18 months, and if you’re in the middle of the contract period you’ll have to pay a cancellation fee for ending it early (see below for more information on how much that could cost).

How long can you keep a TalkTalk router?

You can keep the router if your contract has ended. TalkTalk Routers & TV boxes must be returned within 42 days, or you may be charged £50 (ask TalkTalk for a pre-paid returns bag).

Does TalkTalk have a great connection guarantee?

However, TalkTalk has a Great Connection guarantee; if you're not satisfied with your fibre connection in the first 20 days of your services going live, you're free to leave and only pay for the services you've used.

Does TalkTalk want to persuade you to stay?

Have your account details ready as you will need to verify your identity. TalkTalk, like any ISP, will try to persuade you to stay but just be firm about your desire to end the service and politely decline any offers (though if the cost is the reason you’re leaving you may be able to negotiate a better deal at this point).

Can deal be loaded?

Sorry, deal (s) could not be loaded.

How to find out when my contract ends?

You may also be able to find your contract end date via your provider’s app (if you have downloaded it), by checking a bill, or looking through correspondence with your provider.

How to see your contract renewal date?

Select 'Tariff and payments'. This will show you your contract length and contract renewal date, even if it has passed.

How to check Tesco contract?

Check your Tesco Mobile contract status. Phone Tesco Mobile on 0345 301 4455, or: Log in to your Tesco Mobile account. They may send you a text with a one-time PIN for third party verification. Select ‘Manage tariff and bundles’.

Does Tesco send a text?

Log in to your Tesco Mobile account. They may send you a text with a one-time PIN for third party verification.

How to contact BT UK?

The only other way is through Live Chat or calling BT UK Customer Options on 0800 800 030, they should be able to help.

Does the contract link show the length of the contract?

Unfortunately, while that link shows when the contract starts, it does not show its length. There is nothing "at the top right" to show the terms and conditions as far as I can see.

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      receivinghelpdeskask
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        Metadata
        Bindings
        • 0. 2025-06-08 01:49:47
        • 1. how-do-i-find-out-when-my-contract-ends-with-talktalk
        Backtrace
        • 15. /app/Providers/RouteServiceProvider.php:54
        • 18. /vendor/laravel/framework/src/Illuminate/Routing/Router.php:842
        • 19. Route binding:39
        • 20. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
        • 21. /vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php:78
      • select * from `json_post_contents` where `json_post_contents`.`post_id` = 158950 and `json_post_contents`.`post_id` is not null and `rewrite_id` = 0
        4.44msmiddleware::checkdate:30receivinghelpdeskask
        Metadata
        Bindings
        • 0. 158950
        • 1. 0
        Backtrace
        • 19. middleware::checkdate:30
        • 20. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
        • 21. /vendor/laravel/jetstream/src/Http/Middleware/ShareInertiaData.php:61
        • 22. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
        • 23. /vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php:50
      • select * from `nova_menu_menus` where `slug` = 'header' limit 1
        780μs/vendor/outl1ne/nova-menu-builder/src/helpers.php:32receivinghelpdeskask
        Metadata
        Bindings
        • 0. header
        Backtrace
        • 15. /vendor/outl1ne/nova-menu-builder/src/helpers.php:32
        • 17. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • 18. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
        • 19. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
        • 20. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:205
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        790μs/vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35receivinghelpdeskask
        Metadata
        Bindings
        • 0. 1
        Backtrace
        • 19. /vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35
        • 20. /vendor/outl1ne/nova-menu-builder/src/helpers.php:33
        • 22. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • 23. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
        • 24. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
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        Metadata
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        • 24. /vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35
        • 25. /vendor/outl1ne/nova-menu-builder/src/helpers.php:33
        • 27. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
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        494ms/app/View/Composers/SidebarView.php:22receivinghelpdeskask
        Metadata
        Bindings
        • 0. publish
        Backtrace
        • 14. /app/View/Composers/SidebarView.php:22
        • 15. /app/View/Composers/SidebarView.php:12
        • 16. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:124
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        • 20. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:177
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        • 25. /vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
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