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how do i file a complaint with bobs discount furniture

by Dr. Jeffry Lehner II Published 3 years ago Updated 3 years ago

How do I file a complaint with Bob's Discount Furniture? 860-474-1000 or 800-569-1284. Click to see full answer. Also, where is Bob's Discount Furniture headquarters? Manchester, Connecticut, United States Also, can you return Bob's Discount Furniture? Cancellations, Returns and Refunds Policy It's the Bob's Way to be open, honest and clear!

Bob's Discount Furniture Customer Service – How to file a complaint?
  1. Corporate Office Headquarters. 428 Tolland Turnpike, Manchester CT 06040.
  2. Email. [email protected].
  3. Customer service number. (860) 474-1000.
  4. Returns. https://www.mybobs.com/contact-us.

Full Answer

Can I make changes to MY Bob's Discount Furniture order?

Once your order has been submitted, it is immediately forwarded for processing. For that reason, changes can only be made by calling or visiting a Bob's Discount Furniture store. Please note that additional items will require additional payment, and PayPal can only be used on our website- not for additional payment of items.

Can I use a coupon at Bob’s?

Any coupons found on coupon sites are fraudulent, and cannot be honored by Bob’s. For more information on this, see my coupon page . To enjoy my every day low prices on new furniture, go treasure hunting in my Outlet! What forms of payment do you accept? Do you offer financing?

How long does it take for Bob’s furniture to ship?

The store where you placed your order can provide more details on shipping. You must be prepared to accept delivery of your furniture within two weeks of when you are notified it has arrived. Do you offer coupons including those found on common coupon websites? Bob’s Discount Furniture does not offer coupons.

What should I consider when considering complaint information for my business?

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.

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Who is the CEO of Bob's Discount Furniture?

Bill Barton (Nov 3, 2020–)Bob's Discount Furniture / CEO

Where is the corporate office for Bob's furniture?

Manchester, CTBob's Discount Furniture / HeadquartersManchester is a town in Hartford County, Connecticut, United States. As of the 2020 census, the town had a total population of 59,713. The urban center of the town is the Manchester census-designated place, with a population of 36,379 at the 2020 census. The town is named after Manchester, in England. Wikipedia

Who is the manufacturer of Bob's Discount Furniture?

Bain CapitalSince then, Bob's Discount Furniture has changed hands again and is now owned by an investment firm, Bain Capital.

Is Bob's Discount Furniture Made in USA?

With the majority of the company's furniture made in the United States, some parts and materials for Bob's Discount Furniture do come from China. The retailer is passionate about supporting American families and local communities.

Who owns Bob's store?

Frasers GroupVersa Capital ManagementCrystal CapitalBob's Stores/Parent organizations

What is the best month to buy furniture on sale?

That means you'll want to shop toward the end of winter (January and February) or the end of summer (August and September). Retailers will be discounting their old stock during these months to make room for the new styles. Presidents Day and Labor Day weekends are especially good times for sales.

How long has Bob's furniture been in business?

Established in 1991, the furniture giant Bob's Discount Furniture now sells more than $1.1 billion in furniture annually, with stores in the Northeast, Midwest and Mid-Atlantic. It is ranked 14th among U.S. furniture retailers.

Does Bob's Furniture have military discount?

Bob's Discount Furniture does not offer coupons, promo codes, veteran or military discounts, holiday promotions, or other temporary deals.

Why is wayfair cheap?

Because they're selling online and therefore don't have to pay for salespeople or rent or real estate in the more expensive and well-trafficked areas, suppliers can save money on overhead. As a result, they can pass that savings on to you. That's why you'll often find the most competitive prices on Wayfair.

How many employees does Bobs Furniture have?

5,000 employeesWe employ 5,000 employees across our 140 locations, all of whom contribute to the high level of integrity and transparency Bob's is known for.

What stores are similar to Pottery Barn?

If you love modern style decor inspired by classical elements, you're going to love these 12 stores like Pottery Barn for furniture and home decor....12 Stores like Pottery Barn for Furniture & Home GoodsCrate & Barrel. What is this? ... Wayfair. ... West Elm. ... Serena & Lily. ... The Citizenry. ... Parachute. ... Lulu & Georgia. ... CB2.More items...•

Is wayfair a reliable website?

Is Wayfair legit? Yes, Wayfair is a legitimate company with safe practices surrounding shopping, shipping and consumer privacy. Wayfair provides customers with a one-stop shopping experience that lets you purchase home goods, furniture and appliances from one site.

What is Bob's Discount Furniture's Facebook?

Connect with Bob's Discount Furniture via Facebook at Bob's Discount Furniture

What is Bob's Discount Furniture's Twitter?

Follow Bob's Discount Furniture on Twitter at Bob's Discount Furniture

What is Bob's Discount Furniture's YouTube?

Like, share & subscribe to Bob's Discount Furniture on YouTube at Bob's Discount Furniture

What is Bob's Discount Furniture's Instagram?

Check out Bob's Discount Furniture's Instagram pictures and videos at Bob's Discount Furniture

What is Bob's Discount Furniture's LinkedIn?

See Bob's Discount Furniture's portfolio on LinkedIn at Bob's Discount Furniture

What time does Bob's have customer service?

Bob’s Customer Care hours are Monday through Saturday from 8:00 AM to 10:00 PM EST, and Sunday 11:00 AM to 10:00 PM EST. I don’t see my question.

How much does Bob's special order cost?

Some Bob’s manufacturers offer additional color choices. There is a nominal special order fee of $39.99 for the entire order, regardless of the number of pieces that were special-ordered. Please note that these items have to be ordered from the manufacturer and shipping times may vary.

What is PayPal for Bob's?

PayPal is a service that allows consumers the option to pay for products online without sharing personal financial information. This is another secure payment option available on our website to make buying from Bob’s convenient, quick, and easy. For more details, visit PayPal.

Overview

With over 140 stores throughout 22 states, you’ll find stylish and affordable living room sets, bedroom furniture, mattresses, rugs, dining room sets, and décor to make your house a home.

Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Local BBB

BBB Business Profiles may not be reproduced for sales or promotional purposes.

Why is Bob's Discount Furniture being sued?

Bob’s Discount Furniture is being sued for allegedly misleading consumers with their Goof Proof warranty. Consumers claim that they were led to believe that furniture damage from “liquids, food or beverage stains, pen markings, cosmetics, and rips, tears, cuts, and punctures” were included in the warranty. However, the retail company has denied ...

Why is Bob's furniture denied?

A claim of this nature is also denied because the damage is seen as “accumulated,” repetitive,” or “preventable.”. Even when consumers send a photo of the damage in the furniture, Bob’s will identify other markings or rips in other areas of the furniture and use that to deny claims. Bob’s assert that they encourage consumers to use ...

Can children cause damage to furniture?

Claims on damage caused by young children are said to not be ‘accidental’ as it is expected that children will cause stains or damage to furniture. Some damages are even tagged by the retailer as ‘normal wear and tear’ even though they are caused by accidental damage.

Does Bob's Discount Furniture cover goof proof?

Consumers also claim that the furniture is ‘poorly made’ and that Bob’s Discount Furniture collects the premiums for Goof Proof but rejects claims saying that the damage does not meet the criteria for coverage as they are not accidental.

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