How do I talk to a person at IKEA?
For the quickest resolution, we recommend visiting an IKEA store with your receipt or order confirmation. If you're unable to do so, please contact the US IKEA Customer Support Center at 1-888-888-4532 with a detailed description of what's missing.
How do I reach IKEA customer service?
(888) 888-4532IKEA / Customer service
Can you call IKEA directly?
For further information, you're welcome to contact the IKEA US Customer Support Center at 1-888-888-4532.
Where can I complain to IKEA?
To reach Consumer Relations call 1-888-888-4532. You may also find support information here. If you would like to write to CEO, Peter Angefjall at the US corporate office, address your envelop with: IKEA American Corporate Office Headquarters, 420 Alan Wood Road, Conshohocken, PA 19428, USA.
What is wrong with IKEA?
Furniture giant Ikea is struggling to supply about 1,000 product lines as a shortage of HGV drivers continues to hit businesses. The company said the shortage of products, including mattresses at some stores, was down to Covid and Brexit.
Does IKEA have a Facebook page?
IKEA - Home | Facebook.
Why is everything out of stock online IKEA?
"The impact from the corona pandemic results in backlogs in production with suppliers and challenges in the world wide transportation capacity overseas. Because of this, there is currently some delay in the supply of certain products. This can influence the availability of products in the (online) stores.
Can you order out of stock items from IKEA?
They can find out (and might give you free stuff. Ask). If the item is truly out of stock, and there is no delivery info (which means it's 4-6 weeks out, minimum), they can sell you the floor model, BUT at full retail price.
Can you order online from IKEA?
Ikea Delivery Options Most items have an option to buy on the store's website. When you check out, you can choose delivery or Click & Collect, where you order online and then pick up the items at the store. If you choose delivery, the site will ask for your zip code and use that to calculate shipping costs.
Why is it so hard to contact IKEA?
The company blames a huge leap in online demand, coupled with Covid-related supply chain problems, which, in turn, doubled calls to its contact centre. “We know that this experience does not live up to our expectations for our customers, and we have been working extremely hard to resolve these issues,” it says.
Where is IKEA head office?
Delft, NetherlandsIKEA / Headquarters
How long does it take to get IKEA refund?
What's IKEA Refund Time? If you return the item to your local store, your refund will be issued immediately. In case you use another method, it will take from three to ten business days for your refund request to be processed.
Important information
We are currently experiencing unprecedented demand and customer service is busier than ever before. We realize that as a result we cannot help everyone as we would like, and we regret that.
Helping you help yourself
Looking to check the status of your order? Want to return a product or order a spare part? We have convenient self service options which will let you do just that!
Frequently Asked Questions
If you would like information on a product, please type the product name or article number in the search bar at the top of the page.
Do you still have questions?
We are currently experiencing unprecedented demand and customer service is busier than ever before. We realize that as a result we cannot help everyone as we would like, and we regret that.
Find an IKEA near you
Visit us in store and get inspired. We're open and excited for your visit. Browse our products, walk through our room settings, and grab a bite to go.
How can we help you?
Want to check the status of your order? Want to know how to return a product? We can help.
Heads up for delayed delivery times
We wanted to be transparent that we are currently receiving a very large volume of requests, which delays the processing and delivery times. We’re all pitching in and are putting in maximum effort to ensure that you enjoy your purchases as quickly as possible. A big thank you in advance for your understanding. Tack!
Frequently Asked Questions
If screws/hardware are missing in the package, can you send them to me?
Visit us in store
If you would like to visit your closest store, use our local store finder to find your closest location!
You can save time and money by contacting us directly
Our IKEA for Business experts can help you with your Business needs based on your unique preferences and budget. Use the contact form below if you require further assistance. Please note: All orders are for delivery only and we are unable to process orders for in-store Click and Collect.
Create an IKEA for Business account
Enjoy a better shopping experience by creating an IKEA for Business account. You'll be able to setup profiles for your colleagues, track your purchases and receive personalized inspiration relevant to your industry.
Payment options
Once we have found the best offer for you, our IKEA for Business team will support you with your purchase.
Delivery options
No matter how big your purchase, we do the heavy lifting and bring it to your business. You can get everything delivered to you and you don’t even need to leave your premises.
Assembly service
Letting us put it together for you can be a real time-saver, simply book the service for anything from a single piece of furniture to an entire solution. When we’re finished, we’ll take all the packaging with us and make sure that everything is recycled properly.
How to contact Your Ikea directly and quickly!
Add the item you want to your cart and click on your shopping cart. Click “Begin Checkout.”
Welcome!
I'm so glad you are here! Click on a post or search for something interesting and join us in our adventures. More about Karisa here!
Contacting IKEA Customer Support Yourself
You can avoid dealing with unresponsive support reps by checking IKEA’s website first. Chances are you’ll find the info you need that way and resolve the issues easily. Here are some of the questions IKEA’s FAQ page offers the answers to:
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