Receiving Helpdesk

how do i connect my wink hub

by Grayce Oberbrunner Published 3 years ago Updated 2 years ago

How do I connect my wink hub?

  • Sign Up. Open the Wink app on your mobile device and login with your email address and password.
  • Select. Navigate to the 'Add a Product' page.
  • Place. Plug the ethernet cord into your Hub 2 and then into your router.
  • Connect. Follow the in-app instructions for adding your Wink Hub 2.
  • Add to Wink.
  • Transfer (Optional)

  1. Sign Up. Open the Wink app on your mobile device and login with your email address and password. ...
  2. Select. Navigate to the 'Add a Product' page. ...
  3. Place. Plug the ethernet cord into your Hub 2 and then into your router. ...
  4. Connect. Follow the in-app instructions for adding your Wink Hub 2. ...
  5. Add to Wink. ...
  6. Transfer (Optional)

Full Answer

How do I connect my Wink Hub to my router?

Setting Up the Hub. Start off by unpacking the Wink Hub, plug it into power, and connect it to your router using the included ethernet cable (plug it into any free ethernet port on the router). You can connect it to your router using Wi-Fi, but it’s best to use ethernet if at all possible.

How do I add a product to a Wink Hub?

The Wink Hub has a range of up to 30 feet. Add Product Open the Wink app and tap "Add a Product," then tap "Hubs," then tap "Wink Hub" and follow the instructions in the app. Follow App Instructions Android users: Follow the instructions on the Wink app.

Does the Wink Hub work with other Smarthomes?

Plus, the Wink Hub supports a ton of other smarthome platforms, even if they already have their own hub. For example, you can link your Philips Hue lights to the Wink app and control them from there (though you’ll still need the separate Hue hub to do so).

Why is my Wink Hub not working?

Sometimes the Hub will reboot before your Wi-Fi network is active again. In this case, unplugging and replugging will usually get things reconnected. If this does not work, try restarting your wireless router while the Hub is off then power the Hub back on once the router has rebooted.

Why is my Wink Hub offline?

If your Wink HUB is offline, there are a few things you can do. First, check that you have an internet connection. If you do, and the Wink HUB is still offline, you may need to restart your router, and make sure that it's between 5 to 15 feet away from your Wink HUB.

How do I reset my Wink Hub 1?

0:321:49How To Factory Reset WINK Home Hub - YouTubeYouTubeStart of suggested clipEnd of suggested clipButton which is going to be located on the bottom of your hub. And as you can see there's a littleMoreButton which is going to be located on the bottom of your hub. And as you can see there's a little tiny hole right there with the reset. Label next to it.

How do I get a Wink to work?

0:361:47How to Fix Wink App Not Working | Fix Wink Login Error - YouTubeYouTubeStart of suggested clipEnd of suggested clipWhat you wanna do is you wanna tap on it. And over here you can simply for stop your application.MoreWhat you wanna do is you wanna tap on it. And over here you can simply for stop your application. And then try restarting your phone and then if that doesn't work go to storage.

How do I restart Wink?

1 Factory ResetWith the Wink Home Hub 2 powered on, push a straightened paperclip into the reset hole at the bottom.Hold the reset switch for 30 seconds.With the reset switch still held in, pull the power cable out.Wait 30 seconds.With the reset switch still held in, plug the power cable back in.Wait 30 seconds.More items...

What is going on with Wink?

Wink Support has learned that the iHome Control app and iHome Cloud Service supporting smart devices will be terminated on April 2, 2022.

How do I reset my hub?

Find the recessed "Factory Reset" pinhole button on the back of your Hub.Using a paper clip or similar press the button and hold for 20 seconds. Your Hub lights will go out and your Hub will restart.Wait a few minutes for the Hub lights to settle. The central Power light will go blue when the Hub is ready to use.

Is Wink going out of business?

23 by May 30, 2020 will result in your Hub becoming permanently disconnected from the Wink network. If you have a Hub that is currently disconnected, or has never been connected to the Wink network, it is important that you connect and update your Hub before May 30, 2020.

Why is Wink so slow?

Wink already utilizes a lot of system resources when it comes to utilizing its many functions. So, to use Wink, along with open browsers with numerous tabs open, your accounting software, and your Microsoft Word software running simultaneously, computer performance will suffer.

Does Wink Hub require a subscription?

Yes, you will. A Wink Subscription is required to access any products, integrations, services or automations used through the Wink App.

How do you verify a Wink?

0:000:49How to VERIFY WINK PROFILE? - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo just go to uh not your settings your profile in top left then in the very bottom you have verifyMoreSo just go to uh not your settings your profile in top left then in the very bottom you have verify my profile so this is a standard procedure. So you need to take like a selfie or specific pose.

Can you get banned from Wink app?

Any illegal activity of any kind is not tolerated on Wink. It will result in being banned and/or reported to the authorities. Sexual content or incidents involving minors will be reported to the proper authorities.

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