With that said, here are the steps for appealing your Ticketmaster fees without help:
- Contact your merchant's customer service.
- If that's not an option, fill out online forms or reach out to the company directly via mail.
- Include all the information about your order and the reason you're appealing.
- Check (and take advantage of) if the company offers discount codes or promotions to waive fees and service charges.
Full Answer
Why are Ticketmaster fees so high?
Why Are Ticketmaster Fees So Expensive? In reply to an earlier question, why are Ticketmaster fees so high? Competition is inadequate, so they have no competition. The enterprise model is based on that principle. If your competitors are offering a quality product at a lower price or out of business, you’ll lose your customers.
How can I avoid Ticketmaster fees?
- Google Adwords. If you need a quick push, I strongly suggest to invest what’s left of your budget in Google Adwords. …
- Social Ads. …
- Email Marketing. …
- Blogger Affiliates. …
- Hire a last minute, amazing speaker.
How much are Ticketmaster fees per ticket?
Ticketmaster fees range anywhere from $0.50 to $5.00, depending on the service you use. However, the average fee charged by Ticketmaster is around $2.00. That means that you could be paying between $1.00 and $6.00 extra for each transaction.
How to waive StubHub fees?
- The fees detailed in Section 3 above (The rules for getting tickets to buyers), including the cost of replacement tickets, reprinting fees, additional delivery costs, administrative fees and refunds to ...
- Warnings
- The removal of your listings
- Order cancellation
- Limits to your buying and selling privileges
- Withholding of payments
How do you avoid paying Ticketmaster fees?
Try purchasing tickets through a discount site, such as Goldstar.com, which charges service fees but compensates by selling tickets at half-price. Or go old-school and book through the box office, where convenience fees, if any, are much lower. 3.
Why does Ticketmaster add so many fees?
These additional fees typically help clients operate and invest back in the venues themselves. Facility charges may vary from event to event and can be raised or lowered over time. Ticketmaster does not share in facility charges, we simply collect them for venues.Mar 20, 2020
Can you save Ticketmaster fees at box office?
This can be significant savings when purchasing several tickets! There is one exception to these savings. VIP packages or platinum tickets (which a lot of artists offer) can only be bought on Ticketmaster.com. But all in all, if you want to save some money, buy your tickets at the venue box office.May 15, 2019
What percentage does Ticketmaster Charge?
Inquiries must be made via email or by phone. However, we have done the hard work of asking about their rates for you. To sell mobile tickets with Ticketmaster, sellers (you) pay 15% of the ticket's face value. On a $25 ticket, you would pay $3.75.
Why are concert tickets so expensive 2021?
The culprit is likely the use of “dynamic” pricing, which is a Ticketmaster system that moves prices up at moments of high demand in order to capture maximum revenue. In theory, it chases away people who would purchase tickets with the intent to resell them at a higher price.Nov 18, 2021
How can convenience fees be avoided?
You can avoid a convenience fee by choosing an alternate payment channel. For example, if a business charges a convenience fee for online payments, you may have to make the payment over the phone, by mail, or in-person to avoid paying a fee.
How much does StubHub charge to sell tickets?
It is free to list tickets for sale, and to search for tickets to buy on StubHub. On each completed transaction, the buyer pays a 10% fee, and a 15% fee is deducted from the seller's payment. For example, on the sale of a $100 ticket, the buyer would pay $110. The seller would net $85.
How much are Ticketmaster fees for NFL tickets?
NFL Ticket Exchange by Ticketmaster receives a commission on the total ticket sale. The commission amount will be either 10% or 15%. At the time of listing your tickets for sale, you will be notified of the exact commission value prior to the posting of your tickets. “Jan 2, 2020
What does Ticketmaster presale mean?
Ticket Presales Defined The presale ticket period is when certain event tickets go on sale to a specified group of fans, usually as a reward for their membership or customer loyalty. In advance or during the presale timeframe*, these select fans are given a code which allows them to search for tickets to buy.Feb 13, 2014
Why are some tickets more expensive?
The cost of travel, food and accommodations also adds to the ticket price. Smaller artists can tour smaller markets to keep costs down, but they will play smaller shows and therefore get paid less. And as ticket prices and venue sizes increase, the crew size generally increases along with them, adding to travel costs.Mar 1, 2020
Can you cancel a sale on Ticketmaster?
Special note about resale tickets purchased from TicketExchangebyTicketmaster.com: except for canceled events (as explained in Canceled, Postponed, Rescheduled and Moved Events, above), there are no refunds, exchanges, or cancelations once a request is submitted to us.Jan 1, 2021
Does Ticketmaster do price adjustments?
Did you purchase tickets, and now see better seats available? We can help! If you see seats you prefer that are the same price or higher for your event, Contact Us for detailed instructions on how to process your exchange. Note: Not all events allow exchanges and a per ticket exchange fee may apply.Jan 25, 2022
How To Avoid Ticketmaster Fees?
Even though the fee Ticketmaster charges their customers isn’t a huge sum of money, but if you are getting a number of tickets at the same time, then you will end up having to pay a hefty amount. And in times like these, when everything is already so expensive, why would you want to spend extra money on these fees?
Why do people get tickets from Ticketmaster?
The main reason why people get tickets for shows from Ticketmaster is that how readily available the tickets are. Not only are there many tickets available, but you will also be able to find tickets to many different events that you would have a hard time finding if you were looking in other places.
Which is the best site to buy tickets?
Even though Ticketmaster is by far the best site for you to get tickets, there are however other places you could get them. These sites get the tickets to acquire the tickets for a low price and sell them at a lower price as well. There are some sites with no service fees.
Can you avoid fees on a ticket?
Yes, the fees can be avoided if you get it from a third party; however, if you get it from a ticket selling site, then you must pay.
Do you have to pay for tickets if you sell them?
This is where you win out. You will easily find these people who are selling the tickets, even if they aren’t for a lower price, you are not going to have to pay for the fees for the tickets.
How to beat ticketmaster fees?
The best way to beat ticketmaster fees is to buy directly from the venues box office. 99% of all venues have an internal box office open daily. Even if the venue is “dark” or closed their box office will have a consumer ticket sales window open during their normal business hours. Ticketmaster, for the venue, sells to the masses by phone or by online sales. Contact the venue box office directly for their hours. Then go directly to the Box office in person and buy your ticket. Ticketmaster is just like a middleman for selling tickets. Buying directly from the venue removes TM from the equation.
How does Ticketmaster sell tickets?
Ticketmaster, for the venue, sells to the masses by phone or by online sales . Contact the venue box office directly for their hours. Then go directly to the Box office in person and buy your ticket. Ticketmaster is just like a middleman for selling tickets.
How to protect yourself from fraudulent tickets?
The best way to protect yourself is to use the Ticketmaster app to do all of your buying, selling, or transfers. You will never get a fraudulent ticket this way.
How many seats does a barcode map to?
All the ticket’s security is in that number (which the barcode represents). Each barcode maps to 1 and only 1 seat . Each seat is allowed entrance into an event only once. The Ticketmaster system tracks when a barcode is invalidated, and will prevent entry to an invalid barcode.
Can you buy tickets through Ticketmaster?
You really can't. Ticketmaster has a stranglehold on the live entertainment business and it's getting stronger. It's not as if Any venue or artist has an option to allow competition on the ticket selling services. You have no choice. EVEN venues that have their own box offices will issues those tickets through the Ticketmaster system (with VERY rare exception). If TM controls the venue, they WILL get their fees. Ticketmaster is so cash heavy now that they just buy up the venues (via Live Nation) or lock them up via contract. It's a monopoly in its purest form.
Can you buy tickets from a reseller?
You don't. Sorry. Even if you bought the ticket from a reseller, those fees would be packaged into the purchase plus a premium for buying it privately.
Can you give someone money for tickets?
Just be careful, never give any scalper or anyone any money until you are ready to go in and can have the tickets scanned before handing over the cash. With fans its easy, just tell them you will pay them once you both get in to the venue.
What is a ticketmaster?
Ticketmaster is an online ticket sales and distribution company providing its users with tickets for concerts, sports events, theater as well as family and other events.
How long does it take to get a refund from a rescheduled event?
That timeframe will either be 30 days from the day you received your notification email or up until two weeks before the rescheduled event.
What is a do not pay app?
DoNotPay is a simple online tool that offers an array of practical features. This app can help you solve any administrative or legal issues. You can even use DoNotPay to simplify long and convoluted processes—like getting refunds of your Ticketmaster purchases.
What happens if you can't see the refund link?
If you can’t see the refund link, the event is not eligible for refunds. It might be a good idea to check again because the status can change.
What happens if you cancel an event?
If an event is canceled, you will automatically get a refund to the method of payment used to make your purchase.
Can Ticketmaster refund you if you cancel an event?
If an event is canceled, you will automatically get a refund to the method of payment used to make your purchase. A refund is issued using the same method of payment that was used to purchase the tickets. Ticketmaster cannot issue a refund to any account other than the original payment method.
Can you get a refund for a postponed event?
The organizers might offer you to choose between a refund or a credit that you can use on some other events they organize. The organizers don’t offer refunds for postponed events often.
Who collects ticketmaster fees?
In both cases, these fees are collected by Ticketmaster and typically shared with our clients.
What is a ticket fee?
Ticket fees (which can include a service fee, order processing fee and sometimes a delivery fee) are determined in collaboration with our clients. In exchange for the rights to sell their tickets, our clients typically share in a portion of the fees we collect. The portion of fees we keep helps us to provide our clients with software, equipment, services and support to manage their tickets and box office, and provide the sales network used by clients to distribute tickets to fans. The remainder, when taken with other revenues, is how we earn a profit.
What is the face value of tickets?
The face value price (also known as the established price or base ticket price) is determined by our clients. In many circumstances, face value prices are set at the time of the initial on-sale and stay the same until the event but prices can, and are often are, adjusted up or down over time. In either case, Ticketmaster collects the face value price and remits it to our clients.
Does Ticketmaster have facility charges?
Facility charges may vary from event to event and can be raised or lowered over time. Ticketmaster does not share in facility charges, we simply collect them for venues.
Is there a tax on a ticket in Canada?
City, state, and local taxes (provincial and Federal Goods and Services taxes in Canada) are typically included in the face value of the ticket or in the fees. In some jurisdictions, however, taxes may be listed as a separate charge.
Does Ticketmaster charge a fee?
In almost all cases, Ticketmaster adds a service fee (also known as a convenience charge) to the face value price, or in the case of a resale ticket to the listing price, of each ticket. The service fee varies by event based on our agreement with each individual client.
How to save money on tickets?
If you’re willing to go old-school, you often can save money on ticket fees by buying directly from a venue’s physical box office. (There are also no-fee ticket sites like TickPick that are dedicated to selling tickets without fees.)
Why do people have to go to box offices?
According to David Goldberg, a longtime ticketing executive and investor, people used to have to go in person to actual box offices to buy tickets to events. When ticket sales started to go remote, companies had to pay for the service of hooking up computers and hiring staff to answer the phones. Hence the service fee.
Is service fee a contract?
Service fees, also called convenience fees, don’t come out of thin air. Goldberg says they’re actually spelled out in the contracts. But that doesn’t make them any cheaper — or less frustrating to encounter when you’re trying to score front-row seats.
Does Vivid Seats have a rewards program?
Vivid Seats has a rewards program where you can earn cash back on your ticket purchases and redeem it in the app. You can also check out credit card perks, like the Savor Rewards card from Capital One, which gives customers 4% cash back on entertainment.
Does Ticketmaster sell tickets?
Indeed, Ticketmaster’s website says that “in exchange for the rights to sell their tickets, our clients typically share in a portion of the fees we collect,” with some going toward software, equipment, services and administrative support. The rest, “when taken with other revenues, is how we earn a profit.”
Does Ticketmaster have to cut deals?
It works similarly with ticket sales. Companies have to bid to be the exclusive ticket provider for venues, and to get chosen, they have to cut deals. (Ticketmaster, it’s worth noting, has been hit with multiple class-action lawsuits for the company’s lack of transparency).
Is Ticketmaster a primary seller?
Ticketmaster, AXS and SeatGeek are considered primary sellers, while StubHub and Vivid Seats are secondary sellers. We’ll tackle primary sellers first. Goldberg gives an analogy: Say you go to Madison Square Garden for a concert. When you go to buy a beer from the concession stand, it costs $15.
What to do if you purchased a ticket from another site?
If you purchased a ticket from another site, you will need to reach out to your original point of purchase for your refund and/or credit options, if available.
How long does it take to get a refund for tickets that have been cancelled?
If you purchased tickets to an event that has been canceled at the venue’s box office, you will have the ability to choose your refund options in person, 30 days from when the box office reopens. Options may vary for rescheduled events, and you will need to contact the box office where you purchased your tickets for more details. For the latest box office information, search for the venue on Ticketmaster.com and select Venue Info.
How long does it take to get a refund from a wedding?
Timing may vary. We will process your refund once funds have been approved by, and received from, the Event Organizer, which is usually completed within 30 days.
Can you get a refund on tickets from Live Nation?
To be eligible for any available credits or refunds, you must have purchased your tickets directly from Ticketmaster or Live Nation, and the tickets must be transferred back to your online account. Once the tickets have been transferred back to you, please contact Fan Support to complete your request.
Can you get a refund from Event Organizer?
If the Event Organizer approves refunds, we will send you a notification explaining your options, and whether there are any steps you need to take to obtain a refund; your online account will also contain up-to-date information. Any and all available refunds will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer. Please see our Purchase Policy for more information.
Can you get a refund for a cancelled event?
If an event is canceled, no action is required to obtain a refund; we will issue a refund to the original method of payment used at time of purchase, once funds are received from the Event Organizer (exceptions include MLB games and the US Open).* In some instances, the Event Organizer may give you the option to request a refund, or the option to choose between a refund or a credit. If that is the case, we will notify you of those options. Please see our Purchase Policy for more information.
Can you redeem a credit for tickets?
Credits are non-transferable, may not be sold, are not redeemable for cash, and may not be combined with other promotions. Credits may not be applied to previously placed orders and may not be redeemed to purchase tickets for the same event as the tickets in your original purchase for which you accepted the credit.
