Receiving Helpdesk

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by Keven Ledner Published 4 years ago Updated 2 years ago

How do I speak to a live person at Way2Go?

  • We are sorry, we did not receive your selection – Please try again, your 16 digit card number is in front of your card, To re-enter your card number, press ...
  • To access your card account information using your Social Security number, press 2
  • To find out the status of your previously ordered card. ...
  • If your card has been lost, stolen or damaged, press 4

How do I Check my Balance on Way2Go?

  • Select debit or credit on the Point-of-Sale machine. If you select debit you will be prompted to enter your 4-digit PIN. ...
  • The money is automatically deducted from your account.
  • You may also ask for cash back with your purchase at many merchant locations.
  • There is never a fee for making a purchase with your card.

How to activate Way2Go card?

  • Pay for all types of purchases quickly and easily.
  • Access to your funds anywhere debit MasterCard cards are accepted.
  • Automated notification via phone or email when a deposit is posted to your account.
  • Transfer unemployment benefits from your prepaid debit MasterCard directly into your checking or savings account.

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How do I get my refund on my Way2Go card?

  • Funds are Automatically Deposited to Your Card
  • Immediate Access to Pay on Pay Day
  • Purchasing power at millions of locations
  • More convenient and secure than pay checks
  • 24/7 customer service (Web/Telephone)
  • Free access to funds at all MasterCard Member Banks
  • Free access to funds at In-Network ATMs

How do I check my Way2Go card balance online?

How do I check my balance for free? Access your account online 24 hours a day at www.goprogram.com. Call the automated customer service line at 1-844-893-3119.

How do I check my Way2Go card?

After that date you can check your balance by calling the Way2Go customer service number on the back of your card, by visiting the goprogram.com website, or by downloading the Way2Go mobile app.

How do I speak to someone at Way2Go Card Virginia?

Call 1-800-961-8423 if you need assistance. You can also access your account information with our free Go Program Way2Go Card mobile app!

Can I transfer money from Way2Go card to bank account?

Track your purchases using our transaction register at www.GoProgram.com. Funds Transfer. Transfer your funds to a U.S. bank account using the bank transfer feature.

How do I check my balance on my Way2Go card by text message?

www.GoProgram.com Register your mobile phone to receive text balance alerts at GoProgram.com or 1-855-409-0584.

How can I check my debit card balance without a PIN?

Through your bank's website, you can check your debit card balance without a PIN at any time. All you need to do is log in using your online credentials to access your account information. You can also pay bills, transfer money, and more.

How long does it take to transfer money from Way2Go card to bank account?

After the payment has been verified by Stripe, your funds will get sent to your bank. Most banks will post funds on the same day as they are received. Depending upon weekend or holiday schedules, your bank may take an additional 2 to 3 business days to post your funds to your bank account.

Why is my Way2Go card disabled?

For your security, your card may be locked after three incorrect PIN entries. If you forget your PIN, call Way2Go Customer Service at 1-844- 893-3121 to select a new PIN. 8.

How do I transfer money from Way2Go?

You may transfer funds from your Card account to a U.S. bank account owned by you. A fee will be assessed for each funds transfer request. You must initiate the funds transfer by calling the automated customer service at 1-888-929-2460.

Can I link Way2Go card to Cash App?

You currently can't use a prepaid card on Cash App to add funds to your account. Cash App accepts linked bank accounts and credit or debit cards backed by Visa, American Express, Discover, or MasterCard. Visit Business Insider's homepage for more stories.

Can I transfer money from my unemployment card to Cash App?

How are my unemployment benefits delivered? Unemployment can be distributed via a direct deposit using a routing and account number (like the one Cash App provides), a prepaid debit card (these can be linked to Cash App), or by check.

What bank does Georgia Unemployment use?

Comerica BankThe Georgia Unemployment Insurance (UI) Way2Go Debit MasterCard®, operated by Go Program® and issued by Comerica Bank, replaces paper checks and is another convenient method to receive benefit payments. Individuals eligible for unemployment benefits have the option to receive payments by direct deposit or debit card.

Let Way to Go Help You Move Forward!

Way to Go provides essential transportation services to low-income and A sset L imited, I ncome C onstrained, and E mployed ( ALICE) workers to ensure they maintain employment and access to essential community services. The majority of clients served fall below 200% of the Federal Poverty Level.

Agency Referral Application

Representatives from local agencies and community organizations (e.g., social worker, case manager, or similar) referring clients to Way to Go for transportation services must complete and return this form. Clients are not permitted to directly refer themselves to Way to Go for services.

Vehicle Acquisition Applications

WorkCars Program In partnership with Farmers & Merchant Bank, the WorkCars Program provides Way to Go-approved clients with bank-rate vehicle financing for up to 36 months, regardless of client’s credit history.

When will DETR be using Way2Go?

What's happening: Starting on July 1, 2021, DETR will be using the Way2Go® Card for benefit disbursement. You will no longer receive benefit payments on your Bank of America debit card. What to expect: You will soon receive a Way2Go Card® Debit Mastercard® in the mail.

When will Nevada change to Way2Go?

This transition will not affect your claim, only how you will receive your benefits beginning in July 2021.

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