What is your return policy for online orders?
You have to offer a refund for certain items only if they’re faulty, such as:
- personalised items and custom-made items, for example curtains
- perishable items, for example frozen food or flowers
- newspapers and magazines
- unwrapped CDs, DVDs and computer software
Will Home Depot accept returns after 90 days?
You can exchange the item for one in better condition within the given period as well as long as you provide the receipt. If you are returning an item after 90 days, or if you have no receipt but provide a valid form of identification, you can still receive store credit. How strict is Home Depot return policy?
What is the limit for returns to Home Depot?
The Home Depot return policy is somewhat simplistic. In a nutshell, you can return most items within 90 days. I’ve done it, and they don’t ask too many questions.
Does Home Depot do no receipt returns?
You can return a Home Depot product to any store, regardless of where you bought it, without a receipt if you paid for it with a credit card. If you don't have that they may give a store credit. Can you return stuff to Home Depot without the packaging?
Can you return a Order online to Home Depot?
Items purchased on homedepot.com can be returned to the store. Bring your shipment confirmation email, order confirmation email or packing slip for ease of return. Most products have a 90-day-from-purchase return policy, but refer to the Policy Exception list below for specific category exceptions.
Can you return an online order in store?
Returns are usually a viable option, but shipping an order back to the retailer can be a hassle, especially if the product won't fit in your mailbox. Can you return something you bought online in-store instead?...Retailers That Let You Buy Online and Return In-Store.StoreReturn Time FrameOther DetailsGameStop30 daysSome exclusions apply35 more rows•Dec 27, 2021
How do you return an item ordered online?
Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
Can I return something to Home Depot if I opened it?
Home Depot will accept items that have been opened, provided the return happens within the allotted time frame for that item and comes with a receipt.Jan 20, 2022
How long do I have to return an item bought online?
When you buy an item online, by law, you have 14 days to return it. And that's 14 days from when it arrives. That's because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.Dec 1, 2017
Is Home Depot changing their return policy?
Home Depot allows returns without a receipt if the purchase can be verified as of 2022. Payments made using credit/debit cards can be tracked for 30-90 days after purchase, and customers must bring a valid photo ID for verification.
Are return labels free?
Return labels cost nothing unless they're used Besides wasting paper, including return labels in your packages costs nothing if your customers never use them.Sep 11, 2019
How much can you return at Home Depot without a receipt?
Returns made without a valid sales receipt may be refunded as a Store Credit at the lowest advertised price. Cash and cash equivalent purchases exceeding $1,000 may be refunded by check sent from The Home Depot's corporate office.
Can I return a tool to Home Depot without the box?
To claim a return without the box at Home Depot, it is essential to return the power tool with all of the components it came with, and have a valid receipt. Other than that, you may also require a photo ID to return power tools at Home Depot.
What does Home Depot do with returned items?
Home Depot sells its returned products through Liquidation Auctions online, with orders fulfilled by the Home Depot liquidation warehouses across the country.
Does Home Depot have a return policy?
Yes Home Depot offers a liberal returns policy whereby you can return your items within 90 days of purchasing.
Do they allow returns on used items?
Yes in most cases they will accept used items, providing you have a receipt and adhere to the time range for refunds.
Does Home Depot allow you to return an item without a receipt?
As the company keeps records on purchases you will be able to return an item without a receipt, providing it falls within the window of their retur...
What Is The Home Depot Return Policy Online Vs In-Store?
All of the same rules still apply here except for the fact that shipping charges are involved. Home Depot’s stance on shipping charges is that they will be fully refunded as well as the refund on the returned item.
Can I Return An Item To Home Depot without A Receipt?
Home Depot does accept returned items without a receipt. Like many big-name store brands, Home Depot can track their purchased merchandise, which makes it easy to issue a refund because they will most likely find it in the system.
What Items Cannot Be Returned To Home Depot Without A Receipt?
According to Home Depot’s online guide that covers its most recently updated return policy procedures, there are no items that fall under the category of unreturnable without a receipt.
Does Home Depot Have A 30 Day Return Policy?
Home Depot does have a 30-day return policy that’s officially a part of its overall return policy procedures that are updated for 2022. Their 30-day return policy applies to:
Home Depot Return Policy After 90 Days
Home Depot lists most of what can be returned within a 90-day period, which happens to be most merchandise sold at Home Depot with a few exceptions.
Home Depot Lawn Mower Return Policy
As covered under the Home Depot 30-day return policy—since lawnmowers fall under the description – gas-powered equipment and tractors —they will have to be returned no later than 30 days after purchase.
Home Depot Air Conditioner Return Policy
Home Depot is a little more strict o major appliances and, considering how expensive they can be, for good reason.
How long does it take to return a Home Depot item?
Most new, unopened items can be returned to Home Depot within 90 days of purchase, though there are some exceptions. The Home Depot return policy is somewhat simplistic. In a nutshell, you can return most items within 90 days. I’ve done it, and they don’t ask too many questions. Image Source: Homedepot.com.
How long does it take to get a Home Depot credit back?
Most items purchased at The Home Depot can be returned for full credit within a generous 90 days. Keep in mind there are some exceptions. The following items may only be returned within 30 days:
How much is a restocking fee for special order?
However, special order returns may be subject to a 15% restocking fee. Make sure to return these items to the same store where you purchased them. If you exceeded $1,000 in cash purchases, note that you may only be able to receive a refund in a check by mail.
Does Home Depot have a guarantee on Bonnie plants?
You might be surprised to learn that you can return plants at all. But despite how green your thumb is, The Home Depot offers a 1-year guarantee on perennials, trees and shrubs. There’s also a guarantee that Bonnie plants with Miracle-grow will yield a harvest.
Can I use a Home Depot gift card to pay with cash?
If you paid with cash, you can most likely receive store credit with a Home Depot gift card. Make sure you have your I.D. The store associate will track your return this way. This is to protect the store from anyone who may abuse the policy or return stolen items.
Is there a 90 day return policy on appliances?
Another exception to the 90-days return policy is major appliances. They are non-returnable except in the event of defects or damages. Make sure to thoroughly inspect the appliance before accepting delivery. If there are any defects or damages, refuse delivery.
Does Home Depot have a satisfaction guarantee?
Thankfully, The Home Depot offers a Paint Satisfaction Guarantee . If you aren’t happy with your purchase of interior or exterior liquid paint, bring your paint and receipt into your local Home Depot.
How to return Home Depot merchandise?
Step-1: To make a return, firstly check what your merchandise is and what its return policy is, to make it easy for you, we have covered every item under the product category. Step-2: After checking the eligibility of merchandise, simply take the item to any nearby Home Depot store and do not forget to carry the following:
How long does it take to return a Home Depot item?
The Home Depot allows you to returns most of the new, unopened merchandise purchased through online or store mode within 90 days. However, you get 365 days to return a product purchased through The Home Depot consumer credit card, revolving charge, or the commercial account.
How to report a flammable gas to Home Depot?
Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869. leaf blowers, lawnmowers, and all other items that use flammable gases or liquids. These products cannot be returned by the mail, and they need to be returned in-store. Trees, Perennials, , and shrubs have a 365-days guarantee.
How many square feet is Home Depot?
Do you know that the largest Home Depot store, which is located in Union, New Jersey, is 225,000 square feet, followed by the second largest location in Anaheim Hills, California, which takes up 204,000 square feet?
How to contact Home Depot about dead flowers?
If you received damaged or dead plants, you can contact Customer Support at 1-800-430-3376 within 3 days. You’ll get a free replacement. Though, this policy isn’t for floral arrangements or cut flowers. If these items are delivered to you by The Home Depot, you need to return them to your original seller only.
How long does it take to report a damaged appliance to Home Depot?
Once you accept your delivery and found the item damaged. Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869.
What is the phone number for Home Depot?
If you can’t return larger items to your local Home Depot store, you need to call their customer support at 1-800-430-3376 seven days a week: 6 a.m. – 2 a.m. ET (closed Christmas Day). Pick up will be arranged by their Online Customer Care Specialist.
Return It Fast & Easy – Just Like You Bought It
Simply take your purchase back to any The Home Depot store and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, the credit card you used for the item and valid I.D.
Return Policy
Most new, unopened merchandise sold by The Home Depot Pro can be returned within 90 days of purchase, unless noted in our Return Policy Exceptions.
What is the phone number for Home Depot?
For larger items or for any other questions, please call an Online Customer Care Specialist at 1-800-430-3376 seven days a week: 6 a.m. - 2 a.m. ET (closed Christmas Day). Returns for items purchased at a The Home Depot Store: Our Store Return Policy. Our Store Return Policy Basics.
How long does it take to get a refund from a warehouse?
A copy of the packing slip or the customer receipt must accompany all returns. A refund will be issued to the original form of payment within 5-7 business days of receiving the returned item at the warehouse.
How long does it take to report a damaged appliance?
All damages should be reported within 30 days of delivery. For major appliances, items should be inspected thoroughly at the time of delivery. If you are not satisfied, refuse the item before signing the delivery receipt. Be sure to report any product defects or damages with the delivery agent.
What is the phone number to call for a damaged order?
If damaged upon arrival, you have the right to refuse the order. Call an Online Customer Care Specialist at 1-800-430-3376 seven days a week 6 a.m. - 2 a.m. ET (closed Christmas Day) to report damages and obtain a return authorization number.
Is Home Depot generator refunded?
Whole house generators or stationary generators are non-returnable and non-refundable. Gift Cards: The Home Depot Gift Cards are not returnable and cannot be redeemed or exchanged for cash (unless required by law), check, credit, or payment on any credit or loan account nor Tool Rental deposits.
Is a wallpaper sample returnable?
Wallpaper & Flooring Samples: Wallpaper & flooring samples are not returnable. If you feel you have received an incorrect sample however, please call 1-800-430-3376 for a replacement. Custom Products: Custom made products such as paint samples and custom cut blinds are not returnable.
Can you return flammable liquids?
Returning Products Containing Hazardous Materials Due to safety hazards, items that use flammable liquids or gases cannot be returned through the mail, even if the item was drained of these materials. This would include items like lawn mowers, leaf blowers and any other items that use flammable liquids or gases.
Pick Up In Store
The Home Depot's Pick Up In Store option offers you the convenience of placing an order on homedepot.com and subsequently picking up your item (s) at a Home Depot store location. Over one million items are available to order and pick up at a store location near you – thousands of in-stock items are already in stores.
Pick Up Curbside
Free Curbside Pickup – Order online for convenient store pickup daily from 9 a.m. to 6 p.m.
Deliver to Home
The Home Depot now offers free delivery on over a million items online for most orders over $45. This great value for our online shoppers means it's easier than ever to start that gardening or repair project you've wanted to get to, upgrade your kitchen appliances, or do some home decorating.
Online Return Policy
Most merchandise can be returned within 180 days of purchase unless noted in our Online Return Policy Exceptions. Refunds will be issued to the original form of payment. Original shipping charges will be deducted from the refund unless the return is the result of an error by Homedepot.com.
By Mail
For most orders delivered by UPS or Fed Ex, you can use the enclosed small parcel return label to mail your return. Alternately, you can arrange to return on your own, using the address specified on the return label.**
Call
If you need assistance with the return of larger items, or if you have any other questions, please contact Online Customer Support at 1-800-430-3376.
In-Store Purchase Return Policy Basics
In order to limit store traffic, we ask that customers refrain from making in-store returns at this time.
For buy online, in-store pick up or major appliance orders
You will receive an Order Confirmation email within 5 minutes after payment has processed.
For buy online, ship to store orders
You will get an Order Received email within five minutes after payment has processed.
