What's is Home Depot's return/exchange policy?
Home Depot
- Home Depot Return / Refund / Exchange Policies
- Synopsis. Returns and refunds must be made at the Customer Service desk, usually a special register is set up near the store entrance.
- Policy Statement. ...
- Quick Facts. ...
What is the return policy for Home Depot?
Once delivery is accepted or a product is removed from the store by a customer, the product may be returned if the defects and/or damage are identified and reported to The Home Depot by calling (800) 455-3869 within 48 hours of delivery/the time of pick-up at the Service Desk. Home Depot is continuing to look into this.
Can I return an item outside the return policy?
You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months.
Can I Return Home Depot items to any store?
You can return items purchased in-store or online at any Canadian Home Depot store, or you can arrange to have your online order picked up by contacting Customer Support. Items purchased at one of our Canadian stores can only be returned in-store. For fast, easy returns, keep your receipt.
Why would Home Depot deny a return?
One of the common reasons why Home Depot returns get declined is because the items' designated return-by date is overdue. are certain exceptions to this rule. Items that you can return within 30 days of purchase include: Furniture.
How strict is Home Depot return policy?
RETURN TO STORE We require a valid driver's license or government-issued photo identification for non-receipted returns and returns generated from purchases made with Store Credits. The Home Depot uses a third-party refund verification system. All returns are subject to verification system approval.
How long do you have to return an item to Home Depot?
Most new, unopened merchandise sold by The Home Depot can be returned within 90 days of purchase, unless noted in our Return Exceptions.
Can you return open box items?
One other thing to be aware of is the fact that open-box products may be sold "as is," meaning you can't return or exchange them. The manufacturer's warranty may or may not apply, too. So if you buy an open-box product that turns out to be damaged or defective, you have no recourse.
Can I return an item to Home Depot after 90 days?
Home Depot's return policy after 90 days requires customers to return most items within 180 days after the purchase date and up to 365 days depending on the payment method used. Unless stated otherwise, most cash, debit, and credit card purchases can be returned to Home Depot after 90 days.
Does Home Depot have a 180 day return policy?
Most merchandise can be returned within 180 days of purchase unless noted in our Online Return Policy Exceptions. Refunds will be issued to the original form of payment. Original shipping charges will be deducted from the refund unless the return is the result of an error by Homedepot.com.
What is open box condition?
Typically, open-box items are goods returned by customers, inspected by the retailer, found to be in working order, and re-sold at a discount, rather than returned to the manufacturer.
Do open box items have warranty?
Open box means it was bought by a customer and may or may not have been used and returned within the return window. Open box items do not guarantee the original packaging or any accessories that come with the device nor do they have full manufacturer warranty as if perfectly new.
What is an open box product?
1. Open-box. An open-box item refers to one with an opened box that is often resealed or repackaged by the reseller. It's worth noting that an open-box product is also just an opened box, meaning the contents inside (the original product) are brand new and unused.
Does Home Depot have a return policy?
Yes Home Depot offers a liberal returns policy whereby you can return your items within 90 days of purchasing.
Do they allow returns on used items?
Yes in most cases they will accept used items, providing you have a receipt and adhere to the time range for refunds.
Does Home Depot allow you to return an item without a receipt?
As the company keeps records on purchases you will be able to return an item without a receipt, providing it falls within the window of their retur...
How long does it take to return a Home Depot item?
Most new, unopened items can be returned to Home Depot within 90 days of purchase, though there are some exceptions. The Home Depot return policy is somewhat simplistic. In a nutshell, you can return most items within 90 days. I’ve done it, and they don’t ask too many questions. Image Source: Homedepot.com.
How long does it take to get a Home Depot credit back?
Most items purchased at The Home Depot can be returned for full credit within a generous 90 days. Keep in mind there are some exceptions. The following items may only be returned within 30 days:
How much is a restocking fee for special order?
However, special order returns may be subject to a 15% restocking fee. Make sure to return these items to the same store where you purchased them. If you exceeded $1,000 in cash purchases, note that you may only be able to receive a refund in a check by mail.
Can you get a refund for Miracle Grow?
There’s also a guarantee that Bonnie plants with Miracle-grow will yield a harvest. If a year goes by and you see no results, here’s how you can get a refund: Bring your Bonnie plant and original receipt to The Home Depot. Receipt must show a purchase of Miracle Grow and Bonnie plant within three days of one another.
Does Home Depot have a guarantee on Bonnie plants?
You might be surprised to learn that you can return plants at all. But despite how green your thumb is, The Home Depot offers a 1-year guarantee on perennials, trees and shrubs. There’s also a guarantee that Bonnie plants with Miracle-grow will yield a harvest.
Can I use a Home Depot gift card to pay with cash?
If you paid with cash, you can most likely receive store credit with a Home Depot gift card. Make sure you have your I.D. The store associate will track your return this way. This is to protect the store from anyone who may abuse the policy or return stolen items.
Is there a 90 day return policy on appliances?
Another exception to the 90-days return policy is major appliances. They are non-returnable except in the event of defects or damages. Make sure to thoroughly inspect the appliance before accepting delivery. If there are any defects or damages, refuse delivery.
How to contact Home Depot about a defective appliance?
If you don’t, then later on notice an issue, call Home Depot at (800) 455-3869 within 2 days. I’ll keep this list updated in case new items become non-returnable.
Can you return an item that is opened?
Can Items Be Opened or Used? Officially, “No”. Unofficially, “ Yes”. If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. With used items, it often comes down to the amount of “wear & tear” the product shows and is typically handled on a case-by-case basis.
Does Home Depot have a return policy?
Due to nature of DIY projects, the Home Depot return policy is one of the most used return policies in existence . Because of that, it’s nice to know exactly how it works, what the exclusions are, and even some insider tips for success. Here’s everything you need to know to make returning stuff to the Home Depot a breeze.
Can you return a Wooster paintbrush?
For example, if you bought a Wooster paintbrush and use it heavily for an entire weekend then decide to return it, you’re probably out of luck. But if you only used the paintbrush for a couple minutes, were n’t happy with, and cleaned it thoroughly, you stand a really good chance of them taking it back.
Does Home Depot guarantee plants?
According to Home Depot, they will unconditionally guarantee all tropical, house, and landscape plants (only perennials, trees, and shrubs) for one year. If your plant dies just bring whatever is left of it, the original pot it came in, and your receipt, and they’ll replace it or issue a refund.
Does Home Depot take stuff back?
In most cases, yes, the Home Depot will take stuff back without the original box or packaging. Your mileage may vary from store to store depending on the employee you encounter, but I have personally returned stuff without the box.
How to return Home Depot merchandise?
Step-1: To make a return, firstly check what your merchandise is and what its return policy is, to make it easy for you, we have covered every item under the product category. Step-2: After checking the eligibility of merchandise, simply take the item to any nearby Home Depot store and do not forget to carry the following:
How long does it take to return a Home Depot item?
The Home Depot allows you to returns most of the new, unopened merchandise purchased through online or store mode within 90 days. However, you get 365 days to return a product purchased through The Home Depot consumer credit card, revolving charge, or the commercial account.
How to report a flammable gas to Home Depot?
Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869. leaf blowers, lawnmowers, and all other items that use flammable gases or liquids. These products cannot be returned by the mail, and they need to be returned in-store. Trees, Perennials, , and shrubs have a 365-days guarantee.
How many square feet is Home Depot?
Do you know that the largest Home Depot store, which is located in Union, New Jersey, is 225,000 square feet, followed by the second largest location in Anaheim Hills, California, which takes up 204,000 square feet?
How to contact Home Depot about dead flowers?
If you received damaged or dead plants, you can contact Customer Support at 1-800-430-3376 within 3 days. You’ll get a free replacement. Though, this policy isn’t for floral arrangements or cut flowers. If these items are delivered to you by The Home Depot, you need to return them to your original seller only.
How long does it take to report a damaged appliance to Home Depot?
Once you accept your delivery and found the item damaged. Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869.
What is the phone number for Home Depot?
If you can’t return larger items to your local Home Depot store, you need to call their customer support at 1-800-430-3376 seven days a week: 6 a.m. – 2 a.m. ET (closed Christmas Day). Pick up will be arranged by their Online Customer Care Specialist.
How long does it take to return a Home Depot item?
It is a generous policy with the customer best in mind, simple and straightforward. Most items can be returned to Home Depot within a timeframe of 180 days from the date of purchase unless otherwise stated.
How long does it take for Home Depot to return without receipt?
Home Depot Return Without Receipt. If you can’t find your receipt, in most cases, Home Depot can trace it within 30 days in the system when a purchase is made using a credit card or a check. In case of purchases made via The Home Depot Consumer Credit Card, it may be traced in the system within 365 days of the date of purchase.
How long does it take to get a dishwasher back after delivery?
However, in case a defect is discovered, the item can be returned within 48 hours, if damage or defect is reported.
Does Home Depot have a return policy?
Home Depot has a strict return policy on non-returnable products. It is advised to keep a note of this before buying any product. Items with “non-returnable” stickers mentioned in the product description cannot be returned to the store once they are bought.