How do I speak to customer service at Home Depot?
Contact UsCustomer Questions. Click here or call 1-800-HOME-DEPOT (1-800-466-3337)Applicant Questions. For questions from careers.homedepot.com, please call 1-866-698-4347 Applicant Questions.Vendor/Supplier/Provider Services. ... Media Inquiries. ... The Home Depot Foundation.
How do I report a problem to Home Depot?
How To File a Complaint With Home Depot Customer ServicePrimary Customer Service: 1-800-466-3337.Major Appliances: 1-877-946-9843.Consumer Account: 1-866-875-5488.Commercial Account: 1-866-875-5490.
Will Home Depot return opened items?
If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. With used items, it often comes down to the amount of “wear & tear” the product shows and is typically handled on a case-by-case basis.
How do I return an online purchase from Home Depot?
Items purchased on homedepot.com can be returned to the store. Bring your shipment confirmation email, order confirmation email or packing slip for ease of return. Most products have a 90-day-from-purchase return policy, but refer to the Policy Exception list below for specific category exceptions.
Does Home Depot have a chat option?
Online Customer Support can be reached by LiveChat 24 hours a day, 7 days per week, or at 1-800-430-3376 Monday - Sunday, 6a.
How do I report a manager to Home Depot?
If you are faced with a situation where you think our Company values or compliance with the law may be in question, you should bring this to the attention of your immediate manager or supervisor, your Human Resource representative, Corporate Compliance, or, if you prefer, you may anonymously report your concern through ...
How long do you have to return an item to Home Depot?
Most new, unopened merchandise sold by The Home Depot can be returned within 90 days of purchase, unless noted in our Return Policy Exceptions Return Policy Exceptions.
Can I return something to Home Depot after a year?
Most new, unopened items can be returned to Home Depot within 90 days of purchase, though there are some exceptions. The Home Depot return policy is somewhat simplistic. In a nutshell, you can return most items within 90 days.
Can I return without receipt at Home Depot?
Returns made without a valid sales receipt may be refunded as a Store Credit at the lowest advertised price. Cash and cash equivalent purchases exceeding $1,000 may be refunded by check sent from The Home Depot's corporate office.
How do I return an online order?
Call customer service. If you are unsure of any aspect of returning an item, call or email customer service for the website that you purchased the item from. Or contact the seller directly by email to arrange a return or refund if you have purchased an item from a third-party seller such as eBay or Amazon.
How do I get my money back from an online purchase?
If you never got your order and the charge appears on your credit card statement, you can dispute it as a billing error. File a dispute online or by phone with your credit card company. To protect any rights you may have, also send a letter to the address listed for billing disputes or errors.
How do I get a return label from Home Depot?
Log into your Home Depot account. Click “Return Items.” Request that an email be sent with a shipping label to return your selected item for free. Print the shipping label and attach it to the outside of the containing your unwanted item.
Applicant Questions
For questions from careers.homedepot.com, please call 1-866-698-4347 Applicant Questions
Media Inquiries
If you are a reporter or member of the media, please Click here or call:
Getting in Touch With Home Depot Customer Service Yourself
If you need answers to any questions regarding Home Depot or its products, you don’t have to contact customer support right away. First, go to the company’s website and check the FAQ page. You can find answers to a ton of questions that way, including:
Reach a Live Home Depot Customer Representative Without Waiting on Hold
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Supporting Communities
Personal Protective Equipment Donations – We’ve donated millions of dollars in personal protective equipment (PPE) to hospitals, healthcare providers and first responders. Due to these donations, PPE items may be unavailable in stores and online.
Supporting Our Associates
Paid Time Off – In order to provide our associates with the time needed to take care of themselves and their families, we have implemented the following actions:
Financial Resources
SBA Loan & Debt Relief The U.S. Small Business Administration (SBA), is administering a number of temporary lending and debt relief programs for small businesses impacted by the COVID-19 outbreak.
Operating & Legal Resources
CDC Guidance On COVID-19 for General Health The Centers for Disease Control and Prevention (CDC) has set up a site with the latest information and guidance about the Coronavirus.
State & Local Resources
Directory of SBA Local Resources and District Offices The SBA Directory of Local Resources, including District, Regional and Field Offices, helps small business owners get in touch with local resource partners that offer counseling, training, mentoring and more.
Alternate Income Opportunities
The Home Depot Partners Career Portal The Home Depot is currently hiring for full- and part-time positions in our distribution centers and stores – visit The Home Depot Career Portal to search for jobs and apply. Available positions may vary by location.
Manage Credit Accounts
Our dedicated customer support team is available to help. When you are logged in to your Pro Xtra account, you will find the Customer Support contact phone number in both the very top and bottom of every web page.
Where is Home Depot located?
Home Depot. It operates many big-box format stores across the United States, all ten provinces of Canada, as well as Mexico. The company is headquartered at the Atlanta Store Support Centre in Georgia, Greater Atlanta.
How many times did the technicians come out to repair a sandbox?
Technicians were sent out to repair, which they could not and started ordering new parts for the machine. They came out at least 7 different times, each time ordering and replacing parts, including numerous new parts that were replaced the previous weeks by a different technician.