Receiving Helpdesk

grubhub support chat

by Orval Lang Published 4 years ago Updated 2 years ago

Full Answer

How to contact Grubhub support?

  • You can cancel orders on Grubhub through the app's Orders menu, but you'll need to chat with an agent.
  • Canceling your Grubhub order doesn't necessarily mean that you'll get a refund.
  • If the restaurant has already sent your Grubhub order, you might not be allowed to cancel it.
  • Visit Insider's Tech Reference library for more stories.

How do I contact Grubhub by phone?

How do I get my money back from Grubhub?

  • Dial +1 (877) 585-1085.
  • Explain your issue.
  • Request a refund.
  • Wait for Grubhub to send you an answer by email.

How to contact Grubhub by phone?

Staff Question:

  • 19d ago “, customer service”
  • 1M ago “Customers services”
  • 1M ago “Merchant was so rude to customer over the phone and his restaurant doesn't do online orders and hasn't been for 6 days. ...

How to contact Grubhub driver support?

To view your current enrollment status:

  • Go to the Grubhub for drivers app
  • Go to Account < Personal Info
  • Tap Tax form information near the bottom of the page

How do I contact Grubhub HR?

Contact them at (844) 478-2249 or [email protected]. What do I do if the link to set my account password has expired?

Can you email Grubhub?

It's important to us that you experience a smooth transition, so if you have any questions or concerns, please email [email protected].

How do I complain to Grubhub?

In the case of Grubhub, if you would like to file a complaint, dial the number (1)-877-585-1085, and explain the issue. Then, see if they can either refund your order or send a new driver to deliver the missing food (while likely waiving the Grubhub delivery fee).

Does Grubhub give refunds?

The only way to request a Grubhub refund manually is by making a phone call to their customer support. Since the company's sole service is delivering food in the quickest time possible, this method makes sense, even though it can be difficult to reach the company on short notice.

How do you call Grubhub?

1-877-585-7878If you require assistance, please call our Customer Care team at 1-877-585-7878.

How long do Grubhub refunds take?

5 business daysRefunds may take up to 5 business days to process, though some financial institutions can take longer. To get a sense of when you'll see your refund reflected in your account, check the date of the refund confirmation email we sent. This is the date we initiated the refund.

Does Grubhub refund missing items?

If your GrubHub order is missing food, has an incorrect item, or you never received the order, GrubHub will refund the purchase within five business days.

How often do Grubhub drivers steal food?

A study conducted by US Foods found that nearly 30% of drivers for food delivery services admitted to stealing a bite of food from their customer's order. The smell of a mouthwatering meal is hard to ignore — especially when it belongs to someone else.

Which is better Grubhub or DoorDash?

Ultimately, if you're looking for the cheaper option, you might want to check out GrubHub if it's available in your area. Otherwise, you're probably better off as a driver for DoorDash. However, the choice is up to you and the only way you'll know which is best is to try them for yourself.

Can Grubhub drivers see your tip?

Yes, Grubhub drivers are able to see their total payment amount they will recieve for each order, which includes 100% of the diner's tip.

What happens when Grubhub cancels your order?

The staff at the restaurant you've ordered from may have thought that they'd be able to wrap up your order and send it off, but failed to do so. In this case, they'll contact Grubhub and ask them to notify you that the order was canceled. You'll receive your refund, of course.

Can I cancel a late Grubhub order?

Grubhub offers refunds for orders that go wrong. This means incorrect orders, orders that are too late, missed orders, and similar inconveniences. However, no refunds are automatic, and you need to contact Grubhub's customer care if you want a refund.

What is the phone number for Grubhub?

The best phone number for Grubhub is their 877-585-7878 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.

Is GetHuman a relationship with Grubhub?

GetHuman and Grubhub have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9