How to contact Grubhub support?
- You can cancel orders on Grubhub through the app's Orders menu, but you'll need to chat with an agent.
- Canceling your Grubhub order doesn't necessarily mean that you'll get a refund.
- If the restaurant has already sent your Grubhub order, you might not be allowed to cancel it.
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How do I contact Grubhub by phone?
How do I get my money back from Grubhub?
- Dial +1 (877) 585-1085.
- Explain your issue.
- Request a refund.
- Wait for Grubhub to send you an answer by email.
How to contact Grubhub by phone?
Staff Question:
- 19d ago “, customer service”
- 1M ago “Customers services”
- 1M ago “Merchant was so rude to customer over the phone and his restaurant doesn't do online orders and hasn't been for 6 days. ...
What is Grubhub customer service phone number?
- Boston
- Chicago
- Los Angeles
- New York
- Philadelphia
- San Francisco
- Washington, D.C.
How can I contact Grubhub by phone?
(877) 585-7878Grubhub / Customer service
Does Grubhub have chat support?
Online ChatGrubhub / Customer service chat
How do I contact Grubhub corporate office?
Corporate Care can help you whether you have a question about placing an order, are having an issue with delivery, or need any general support with the platform. Contact them at (844) 478-2249 or corporatecare@seamless.com.
How do I access Grubhub chat?
Here are step-by-step instructions on how to use GrubHub's live chat:Navigate to the Help page of the GrubHub website or app. ... If you have an order, you need help with, sign in to see your order history. ... Click on “Need more help?” from the list of FAQs. ... Click the “Chat with us” button to open the chat box.More items...•
How do I report a problem with Grubhub?
In the case of Grubhub, if you would like to file a complaint, dial the number (1)-877-585-1085, and explain the issue. Then, see if they can either refund your order or send a new driver to deliver the missing food (while likely waiving the Grubhub delivery fee).
Who pays more Grubhub or DoorDash?
Does Grubhub or DoorDash Pay More? According to Indeed, Grubhub drivers earn $13.88 per hour while DoorDash drivers can get paid $23 per hour while on a delivery. However, if you check ZipRecruiter's salary information, it states Grubhub drivers earn $19 per hour, whereas DoorDash drivers earn $18 per hour.
Where is Grubhub main office?
Chicago, ILGrubhub / Headquarters
How do I cancel my Grubhub merchant account?
Go to the “Grubhub+ membership” section in account settings. Click or tap the “Cancel membership” link at the bottom of the screen. Confirm your cancellation by clicking the “Cancel membership” button on the following screen.
What is Grubhub address?
Our Corporate Information Our principal executive offices are located at 111 W. Washington Street, Suite 2100, Chicago, Illinois 60602, and our telephone number is (877) 585-7878. Our website addresses are www.grubhub.com and www.seamless.com.
Can I contact Grubhub drivers?
You can contact Grubhub through the order itself in the Grubhub for Drivers app. Follow the below prompts to open a chat window: At the restaurant, tap There is a problem on the order details page and then click Order is not ready to activate chat.
Can I request a specific Grubhub driver?
You Can't Select a Specific Driver on These Apps There is no way to select your driver on: DoorDash, Instacart, Postmates, Uber Eats, GrubHub or Lyft. Instead, automated algorithms match you with your driver based on proximity and other factors. There are no built-in tools to select an individual driver.
Is Grubhub a good service?
Grubhub has a consumer rating of 1.16 stars from 4,005 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Grubhub most frequently mention customer service, delivery time and next order problems. Grubhub ranks 148th among Food Delivery sites.
Want to learn how to join Grubhub Marketplace?
We’d love to show you how a partnership with Grubhub will help you grow your business, reach more customers and generate additional revenue through takeout and delivery orders. Please fill out the form on this page to get started with Grubhub Marketplace.
Need Grubhub Marketplace support?
Sign in to your Grubhub Marketplace account to access the Help Center, where you can learn how to update your menu, adjust your hours and more.
What is the phone number for Grubhub?
We’ve narrowed it down to a few working phone numbers that you can call to get support today: (877) 585-7878: This is the official customer service phone number listed by the Better Business Bureau and Grubhub’s Facebook page. This should be your first choice for calling the company, no matter what time of day or day of the week it is.
How to contact Grubhub?
Restaurant owners can contact the Grubhub Restaurant Care team by dialing (877)-799-0790 or by emailing restaurants@grubhub.com. This dedicated team is available between 8 a.m. and 9 p.m. each day (no time zone specified). The phone number (877) 585-1085 may also help you reach the customer support you need.
What is the number to call GRUBhub?
The phone number (877) 585-1085 may also help you reach the customer support you need. If your issue is specifically related to Grubhub for Work corporate orders, you can also call (877) 564-4192 or email grubhubforwork@grubhub.com. 4.
Does Grubhub respond to complaints?
While many food delivery companies use social media for customer support to some capacity, Grubhub does not actively respond to problems or complaints on its public pages. Instead, you’ll need to use the company’s official support channels, as listed in this article, to reliably get help.
Does Grubhub have an email?
Grubhub Email. While Grubhub doesn’t have a public email that the average customer can contact customer support with, it does have an email for corporate clients to reach out to. If you’re experiencing an issue with Grubhub for Work, you can send an email straight to grubhubforwork@grubhub.com — no contact forms needed.
How long does it take for Grubhub to accept an order?
Remember that it takes a few minutes for Grubhub to confirm they got your order and have accepted it. If it’s been more than 20 minutes since you placed your order, contact Grubhub customer support by calling 1-877-585-1085, messaging on social media, or through Live Chat.
What is a grubhub?
Grubhub maintains a Twitter account whose sole purpose is to provide customer support to their users. Anyone with a Grubhub issue or question is encouraged to send a direct message to the Grubhub support Twitter account.
How to track a Grubhub order?
From the Grubhub home page, navigate to “Your Orders.”. You can also click on “Track Your Order” from the Contact Us page or from your email confirmation. If you still need help, you can contact the restaurant directly using the restaurant phone number listed in your order confirmation email, or you can contact Grubhub support for instant help.
Is GRUBhub easy to use?
Grubhub is fairly simple to use and issues aren’t common so it’s easy to get started with the app. Most questions and concerns are resolved through the Grubhub FAQ section of their website.
Does Grubhub charge for delivery?
There are no Grubhub delivery service fees. If there are delivery service fees on an order, they are being charged by the restaurant. Grubhub is simply collecting that money on behalf of the restaurant.
Does GRUBhub have a Facebook page?
Grubhub also maintains a Grubhub Facebook page you can contact. Response time seems to be slower on Facebook as the official response time (as tracked by Facebook) is within a day, compared to within minutes or a few hours on Live Chat or Twitter.