Receiving Helpdesk

grubhub for restaurants support

by Prof. Lydia Cronin Published 3 years ago Updated 3 years ago

Full Answer

How to contact Grubhub support?

  • You can cancel orders on Grubhub through the app's Orders menu, but you'll need to chat with an agent.
  • Canceling your Grubhub order doesn't necessarily mean that you'll get a refund.
  • If the restaurant has already sent your Grubhub order, you might not be allowed to cancel it.
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How do I contact Grubhub by phone?

How do I get my money back from Grubhub?

  • Dial +1 (877) 585-1085.
  • Explain your issue.
  • Request a refund.
  • Wait for Grubhub to send you an answer by email.

How to contact Grubhub by phone?

Staff Question:

  • 19d ago “, customer service”
  • 1M ago “Customers services”
  • 1M ago “Merchant was so rude to customer over the phone and his restaurant doesn't do online orders and hasn't been for 6 days. ...

Why is Grubhub always late?

order or it’s extremely late. 1) Drivers have no control over how long it takes for the restaurants to make the food. Related: Grubhub - DO NOT USE GRUB HUB!! 2) Drivers can see whether or not you tipped before they accept the offer. No tip offers are more often than not rejected by the drivers.

How do I contact Grubhub support?

(877) 585-7878Grubhub / Customer service

Does Grubhub have chat support?

Online ChatGrubhub / Customer service chat

How do I contact Grubhub corporate office?

Contact them at (844) 478-2249 or [email protected].

How do I set up Grubhub for my restaurant?

Create a Grubhub for Restaurants admin accountClick on Create your password.Select a new password, confirm it and click Submit.You should be automatically redirected to restaurants.grubhub.com.Use your new password to log in to Grubhub for Restaurants.Go to restaurant.grubhub.com.More items...

How do I report a problem with Grubhub?

In the case of Grubhub, if you would like to file a complaint, dial the number (1)-877-585-1085, and explain the issue. Then, see if they can either refund your order or send a new driver to deliver the missing food (while likely waiving the Grubhub delivery fee).

How does a driver contact Grubhub?

You can contact Grubhub through the order itself in the Grubhub for Drivers app. Follow the below prompts to open a chat window: At the restaurant, tap There is a problem on the order details page and then click Order is not ready to activate chat.

Where is Grubhub main office?

Chicago, ILGrubhub / Headquarters

What is Grubhub address?

Our Corporate Information Our principal executive offices are located at 111 W. Washington Street, Suite 2100, Chicago, Illinois 60602, and our telephone number is (877) 585-7878. Our website addresses are www.grubhub.com and www.seamless.com.

Who is Grubhub owned by?

Just Eat Takeway.comJust Eat Takeway.com of The Netherlands is buying GrubHub Inc. for $7.3 billion. The Dutch company is buying the Chicago-based restaurant delivery company (NYSE: GRUB) in an all-stock deal " to create the world's largest online food delivery company outside of China," according to the companies.

How do I add my business to Grubhub?

Steps to add business to GrubhubStep 1: Click on the website grubhub.com and open it.Step 2: On the upper right-hand side corner you'll see some options, click on it.Step 3: Out of all the options, click on 'Sign in'. Fill out your details, and you are good to go.

How do restaurants get paid with Grubhub?

Grubhub and Seamless offer restaurants the option to receive payments through direct deposit or check. By default, restaurants are paid by monthly check. We recommend setting up direct deposit to receive your payments more quickly.

Is DoorDash better than Grubhub?

Good To Know. DoorDash is the biggest food delivery service in many major cities in America, holding 55% of the current market share. That's why Dashers are often more likely to get higher earnings than Grubhub drivers. Grubhub holds just 17% of the market share.

Join Grubhub Marketplace with customizable options

Flexible packages with marketing commissions as low as 5%. Choose the one that’s right for your restaurant.

Helping your business is our business

When you partner with Grubhub for Restaurants, you get instant access to 33 million hungry customers eager to order online from local restaurants. Reach new customers and get more delivery and pickup orders today—it’s free and easy to get started.

Sign up for free

Tell us about your restaurant and we’ll get you set up online. Choose your own flexible pricing option with no up-front costs or long-term commitment. You also have the option of driving customers to your own branded commission-free ordering website with Grubhub Direct

Your menu is listed on Grubhub Marketplace

Your restaurant will start appearing on Grubhub.com, Seamless.com and mobile apps.

Watch the orders roll in

Easily manage and fulfill pickup and delivery orders with the complimentary tablet, or on your own device. You’ll receive payment for orders placed by Grubhub customers.

When it comes to order fulfillment, you have options

Your restaurant will be listed on Grubhub Marketplace, where customers can choose pickup or delivery. For delivery orders, you can use our drivers or your own.

See for yourself how you could boost your profits

Try the Restaurant profit calculator to see what joining Grubhub for Restaurants could mean for your business.

Create a Grubhub for Restaurants admin account

With a few days of signing up for Grubhub for Restaurants, you should receive an email to login to your admin account. Review the steps below to create your username and password for your Grubhub for Restaurants account.

Forgot Password or Username

If you forget your password or username, select Forgot username or Forgot password, and additional instructions will pop up on the screen.

Sign Up with Grubhub

Not yet signed up with Grubhub for Restaurants? Get started using the button below and start getting more orders for your business.

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