Receiving Helpdesk

grubhub driver support chat

by Watson Volkman Published 3 years ago Updated 2 years ago

Full Answer

How to contact Grubhub driver support?

To view your current enrollment status:

  • Go to the Grubhub for drivers app
  • Go to Account < Personal Info
  • Tap Tax form information near the bottom of the page

How to contact Grubhub driver?

Shipping and Delivery Question:

  • 19h ago “Delivery”
  • 1d ago “Didn't get my W2”
  • 1d ago “Change delivery region and email address”

How to contact Grubhub support?

  • You can cancel orders on Grubhub through the app's Orders menu, but you'll need to chat with an agent.
  • Canceling your Grubhub order doesn't necessarily mean that you'll get a refund.
  • If the restaurant has already sent your Grubhub order, you might not be allowed to cancel it.
  • Visit Insider's Tech Reference library for more stories.

How do I contact Grubhub by phone?

How do I get my money back from Grubhub?

  • Dial +1 (877) 585-1085.
  • Explain your issue.
  • Request a refund.
  • Wait for Grubhub to send you an answer by email.

How do I contact Grubhub support?

(877) 585-7878Grubhub / Customer service

Does Grubhub have live chat?

Online ChatGrubhub / Customer service chat

Is there a phone number for Grubhub driver support?

Grubhub maintains a policy against sexual and other forms of harassment, available here. Any delivery partner who experiences sexual or other harassment may submit a complaint by placing a call to Grubhub's Customer Care Team at 1-877-585-1085, or via email to deliverypartners@grubhub.com.

How do I contact Grubhub HR?

Contact them at (844) 478-2249 or corporatecare@seamless.com. What do I do if the link to set my account password has expired?

How do I report a problem with Grubhub?

In the case of Grubhub, if you would like to file a complaint, dial the number (1)-877-585-1085, and explain the issue. Then, see if they can either refund your order or send a new driver to deliver the missing food (while likely waiving the Grubhub delivery fee).

Is Grubhub a good service?

Grubhub has a consumer rating of 1.16 stars from 4,005 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Grubhub most frequently mention customer service, delivery time and next order problems. Grubhub ranks 148th among Food Delivery sites.

Who pays more Grubhub or DoorDash?

Does Grubhub or DoorDash Pay More? According to Indeed, Grubhub drivers earn $13.88 per hour while DoorDash drivers can get paid $23 per hour while on a delivery. However, if you check ZipRecruiter's salary information, it states Grubhub drivers earn $19 per hour, whereas DoorDash drivers earn $18 per hour.

Does Grubhub report to IRS?

You'll notice the Grubhub EIN on the 1099-NEC the company sends you. Grubhub reports to the IRS all the income is paid out to you throughout the year. If you're tempted to under-report your Grubhub income, you need to be aware that the IRS knows the income amount that appears on Form 1099-NEC.

Why did Grubhub reject my application?

In general, Grubhub will not accept applicants who are documented felons, sexual offenders, violent criminals, or who are known to have significant violations on their record. However, as the article also notes, Grubhub reserves its ability to reject applicants based on its own discretion.

What delivery company pays the most?

Highest Paying Courier JobsAmazon Flex, $20.62.GrubHub, $19.47.DoorDash, $18.53.Uber Eats, $16.75.GoPuff, $15.56.Favor Delivery, $14.99.Instacart, $13.88.Waitr, $13.More items...•

Where is Grubhub main office?

Chicago, ILGrubhub / Headquarters

How does Grubhub verify income?

If needed, Grubhub is happy to provide proof of income....Examples of proof of income include:Pay summary (this will not have a name on it).A copy of a delivery partner agreement & fee offer letter.A previous year's 1099.

What is GRUBhub for drivers?

The Grubhub for Drivers app is available for iPhone or Android, and is a specialty app designed for the workforce. The Grubhub for Drivers app allows you to track orders, update bank account information, get notifications for upcoming deliveries, and more.

How to contact driver care grubhub?

Instead of calling Grubhub customer service, the company’s help page suggests that you go to the “Help” menu in the Grubhub app for drivers, then tap “Contact Driver Care.”

What is grubhub app?

As you probably already know by now, Grubhub is an online food-ordering and restaurant-delivery service that connects local restaurants with hungry diners. The app allows people to order from their favorite restaurants, get real-time updates, and get delicious meals delivered quickly to their door. To make that happen, of course, they need reliable ...

How to call Diner if you have no luck?

If you have no luck, you can call the customer using the app. If they don’t answer, wait for 5-10 minutes as the diner will usually call back after they’ve been contacted. If no one answers by then, open the driver app. Then tap: “There’s a problem,” then “Diner is not home.”.

How to contact GRUBhub?

Contact ghdeliveryapp@grubhub.com , and they will work with you to sort out the problem. Make sure to include your phone type and your operating system in your email to help them figure out the problem quickly.

How to contact driver support?

While you can handle situations through the app, if you need instant help, you should call Driver Care at their phone number: 1-312-637-8458.

Is working on Grubhub a cinch?

Most of the time working for Grub hub is a cinch, but for the rare times something goes wrong, it’s important to know who you can turn to and how to get the help you need.

How to contact Grubhub?

Restaurant owners can contact the Grubhub Restaurant Care team by dialing (877)-799-0790 or by emailing restaurants@grubhub.com. This dedicated team is available between 8 a.m. and 9 p.m. each day (no time zone specified). The phone number (877) 585-1085 may also help you reach the customer support you need.

What is the phone number for Grubhub?

We’ve narrowed it down to a few working phone numbers that you can call to get support today: (877) 585-7878: This is the official customer service phone number listed by the Better Business Bureau and Grubhub’s Facebook page. This should be your first choice for calling the company, no matter what time of day or day of the week it is.

What to do if grubhub pop up says customer service is available?

If the pop-up says Grubhub customer service is available, or if you’re willing to wait for the team to contact you back later, proceed to enter your contact information and message.

What is the number to call GRUBhub?

The phone number (877) 585-1085 may also help you reach the customer support you need. If your issue is specifically related to Grubhub for Work corporate orders, you can also call (877) 564-4192 or email grubhubforwork@grubhub.com. 4.

Where is the chat button on Grubhub?

Corporate customers can head to this Grubhub for Work page and tap the “Live chat” hyperlink in the “Get in touch” section or the “Chat Now” button in the lower right corner to open a pop-up.

Is Grubhub a good food delivery service?

Whether you’re looking for a good food delivery service or an opportunity to earn, Grubhub can certainly fulfill your needs.

Does Grubhub respond to complaints?

While many food delivery companies use social media for customer support to some capacity, Grubhub does not actively respond to problems or complaints on its public pages. Instead, you’ll need to use the company’s official support channels, as listed in this article, to reliably get help.

Why is Grubhub bringing on new drivers?

This means that occasionally we pause bringing on new drivers to provide our already existing delivery partners the best opportunity to earn. If you have already submitted your information at driver.grubhub.com, we have your information and will contact you when there is availability in your region. There is no further action that you need to take at this time.

How do GRUBhub drivers make money?

After a Grubhub diner places an order, our drivers are able to accept it and earn money by picking up and delivering the order ! Our drivers earn money with every delivery and every mile they drive while keeping 100% of their tips!

How long does it take to get a driver card from Grubhub?

You will receive your delivery bags and Grubhub Driver Card 5-10 business days after completing your onboarding. We will send you an email with the tracking number once it becomes available. Remember, once you are verified to partner with Grubhub, you can start delivering immediately with any insulated delivery bag. Just download the Grubhub for Drivers app and hit the road!

How to get a new password for grubhub?

Once you have become a verified delivery partner, simply download the Grubhub for Drivers app on the device of your choice. Once downloaded, tap “Get new password” within the app and enter the same email you used throughout your application process. A temporary code will be emailed to you which after entering, will allow you to create a new password. For a full tutorial on how to setup your Grubhub for Drivers app, check out our help guide.

How to check status of application on grubhub?

You can view the status of your application from your applicant portal. Each applicant will receive a unique link that allows them to check their application status in real time. This link is included in almost every email sent from Grubhub during the application process. It is also sent via SMS when you first apply. Please note: if you are on the waitlist, contacting Grubhub will not decrease your wait time.

What do you need to wear to drive a grubhub?

Grubhub drivers can choose what clothing they wear while delivering. However, wearing PPE that is in accordance with the CDC is required while driving with Grubhub. For additional information about health and safety tips while making deliveries, check out our help guide.

Can you deliver with a grubhub bag?

Once you are verified to partner with Grubhub, you can start delivering immediately with any insulated delivery bag . Just download the Grubhub for Drivers app and hit the road!

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      Metadata
      Bindings
      • 0. publish
      Backtrace
      • 14. /app/View/Composers/SidebarView.php:22
      • 15. /app/View/Composers/SidebarView.php:12
      • 16. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:124
      • 17. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:162
      • 20. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:177
    • select * from `fake_users` where `fake_users`.`id` = 36172 limit 1
      890μsview::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15receivinghelpdeskask
      Metadata
      Bindings
      • 0. 36172
      Backtrace
      • 21. view::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15
      • 23. /vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:108
      • 24. /vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • 25. /vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
      • 26. /vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:61
    App\Models\FakeUser
    1
    Outl1ne\MenuBuilder\Models\MenuItem
    1
    Outl1ne\MenuBuilder\Models\Menu
    1
    App\Models\JsonPostContent
    1
    App\Models\Post
    11
        _token
        iRNr8a3BnLRWqCrtpex9sVub9zYB599Bi3KkqfAy
        _previous
        array:1 [ "url" => "https://receivinghelpdesk.com/ask/grubhub-driver-support-chat" ]
        _flash
        array:2 [ "old" => [] "new" => [] ]
        PHPDEBUGBAR_STACK_DATA
        []
        path_info
        /grubhub-driver-support-chat
        status_code
        200
        
        status_text
        OK
        format
        html
        content_type
        text/html; charset=UTF-8
        request_query
        []
        
        request_request
        []
        
        request_headers
        0 of 0
        array:24 [ "cf-ipcountry" => array:1 [ 0 => "US" ] "cf-connecting-ip" => array:1 [ 0 => "216.73.216.71" ] "cdn-loop" => array:1 [ 0 => "cloudflare; loops=1" ] "sec-fetch-site" => array:1 [ 0 => "none" ] "accept" => array:1 [ 0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7" ] "user-agent" => array:1 [ 0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)" ] "upgrade-insecure-requests" => array:1 [ 0 => "1" ] "sec-ch-ua-platform" => array:1 [ 0 => ""Windows"" ] "sec-ch-ua-mobile" => array:1 [ 0 => "?0" ] "sec-ch-ua" => array:1 [ 0 => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99"" ] "cache-control" => array:1 [ 0 => "no-cache" ] "pragma" => array:1 [ 0 => "no-cache" ] "sec-fetch-dest" => array:1 [ 0 => "document" ] "cf-ray" => array:1 [ 0 => "94ff325a4a6f116f-ORD" ] "accept-encoding" => array:1 [ 0 => "gzip, br" ] "priority" => array:1 [ 0 => "u=0, i" ] "sec-fetch-user" => array:1 [ 0 => "?1" ] "sec-fetch-mode" => array:1 [ 0 => "navigate" ] "cf-visitor" => array:1 [ 0 => "{"scheme":"https"}" ] "connection" => array:1 [ 0 => "close" ] "x-forwarded-proto" => array:1 [ 0 => "https" ] "x-forwarded-for" => array:1 [ 0 => "216.73.216.71, 172.69.58.56" ] "x-server-addr" => array:1 [ 0 => "154.12.239.204" ] "host" => array:1 [ 0 => "receivinghelpdesk.com" ] ]
        request_server
        0 of 0
        array:55 [ "USER" => "runcloud" "HOME" => "/home/runcloud" "SCRIPT_NAME" => "/ask/index.php" "REQUEST_URI" => "/ask/grubhub-driver-support-chat" "QUERY_STRING" => "" "REQUEST_METHOD" => "GET" "SERVER_PROTOCOL" => "HTTP/1.0" "GATEWAY_INTERFACE" => "CGI/1.1" "REDIRECT_URL" => "/ask/grubhub-driver-support-chat" "REMOTE_PORT" => "40204" "SCRIPT_FILENAME" => "/home/runcloud/webapps/ReceivingHelpDesk/ask/index.php" "SERVER_ADMIN" => "you@example.com" "CONTEXT_DOCUMENT_ROOT" => "/home/runcloud/webapps/ReceivingHelpDesk/" "CONTEXT_PREFIX" => "" "REQUEST_SCHEME" => "http" "DOCUMENT_ROOT" => "/home/runcloud/webapps/ReceivingHelpDesk/" "REMOTE_ADDR" => "172.69.58.56" "SERVER_PORT" => "80" "SERVER_ADDR" => "127.0.0.1" "SERVER_NAME" => "receivinghelpdesk.com" "SERVER_SOFTWARE" => "Apache/2.4.63 (Unix) OpenSSL/1.1.1f" "SERVER_SIGNATURE" => "" "LD_LIBRARY_PATH" => "/RunCloud/Packages/apache2-rc/lib" "PATH" => "/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin" "HTTP_CF_IPCOUNTRY" => "US" "HTTP_CF_CONNECTING_IP" => "216.73.216.71" "HTTP_CDN_LOOP" => "cloudflare; loops=1" "HTTP_SEC_FETCH_SITE" => "none" "HTTP_ACCEPT" => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7" "HTTP_USER_AGENT" => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)" "HTTP_UPGRADE_INSECURE_REQUESTS" => "1" "HTTP_SEC_CH_UA_PLATFORM" => ""Windows"" "HTTP_SEC_CH_UA_MOBILE" => "?0" "HTTP_SEC_CH_UA" => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99"" "HTTP_CACHE_CONTROL" => "no-cache" "HTTP_PRAGMA" => "no-cache" "HTTP_SEC_FETCH_DEST" => "document" "HTTP_CF_RAY" => "94ff325a4a6f116f-ORD" "HTTP_ACCEPT_ENCODING" => "gzip, br" "HTTP_PRIORITY" => "u=0, i" "HTTP_SEC_FETCH_USER" => "?1" "HTTP_SEC_FETCH_MODE" => "navigate" "HTTP_CF_VISITOR" => "{"scheme":"https"}" "HTTP_CONNECTION" => "close" "HTTP_X_FORWARDED_PROTO" => "https" "HTTP_X_FORWARDED_FOR" => "216.73.216.71, 172.69.58.56" "HTTP_X_SERVER_ADDR" => "154.12.239.204" "HTTP_HOST" => "receivinghelpdesk.com" "HTTPS" => "on" "REDIRECT_STATUS" => "200" "REDIRECT_HTTPS" => "on" "FCGI_ROLE" => "RESPONDER" "PHP_SELF" => "/ask/index.php" "REQUEST_TIME_FLOAT" => 1749960406.233 "REQUEST_TIME" => 1749960406 ]
        request_cookies
        []
        
        response_headers
        0 of 0
        array:7 [ "content-type" => array:1 [ 0 => "text/html; charset=UTF-8" ] "cache-control" => array:1 [ 0 => "private, must-revalidate" ] "date" => array:1 [ 0 => "Sun, 15 Jun 2025 04:06:46 GMT" ] "pragma" => array:1 [ 0 => "no-cache" ] "expires" => array:1 [ 0 => -1 ] "set-cookie" => array:2 [ 0 => "XSRF-TOKEN=eyJpdiI6Ims4M0kzU0JTUmdhSGZ0L3NXdkZnTlE9PSIsInZhbHVlIjoiVEkrZkZ2S20wNkFzWmdNeSt0b3ZvT0V0OFYvbk5MRlIxRzJud0NNUzNZOTMvRC9jT1BGUC9INWIxRUNNRDZtL0dseHV0WlVNOXpjbXJCa1JzYXo0OGlxMkUxTXpwSk1HaWJwOEJSOENyRzdKWVJtM1RKT0pmVjBaMjJOajVKTE0iLCJtYWMiOiI5ZTNkYTZhZTI0NjBmN2NlM2EyNzViNDY2M2NkMDAwYjAzZTE1NGIwNzAwNDVmZmIxMjRlMDgyYjkxYjE2NWYxIiwidGFnIjoiIn0%3D; expires=Sun, 15-Jun-2025 06:07:04 GMT; Max-Age=7200; path=/; samesite=laxXSRF-TOKEN=eyJpdiI6Ims4M0kzU0JTUmdhSGZ0L3NXdkZnTlE9PSIsInZhbHVlIjoiVEkrZkZ2S20wNkFzWmdNeSt0b3ZvT0V0OFYvbk5MRlIxRzJud0NNUzNZOTMvRC9jT1BGUC9INWIxRUNNRDZtL0dseHV0W" 1 => "askhelpdesk_session=eyJpdiI6InZxM1NGcGZUMUk2ZThlLzZRM3FHWXc9PSIsInZhbHVlIjoidUFiUzdkaXRjMTVrd0NENm1VTkNxRVNrcVB4M0RvMjhVZ3RxRG90dTk3ckxtV2xmM3YzSUNuamdKQUpFeU9DVUZ3R20ya1Myc1FrUGFmZW44RXlnazJoNnZGWVJVeW5TV0V0SGRHTkt4ZGFNRjZ5cURTdCs1aXJHR0RxL01YaWsiLCJtYWMiOiIzMDk5ZWY1YmYxZDNiY2ZjNGVmMmQwNGE1ZGFhZWYwZmQxZDZlYWZiM2VhZTAwMWU3YzE3MGE3ZTQ2ZDA4Njc5IiwidGFnIjoiIn0%3D; expires=Sun, 15-Jun-2025 06:07:04 GMT; Max-Age=7200; path=/; httponly; samesite=laxaskhelpdesk_session=eyJpdiI6InZxM1NGcGZUMUk2ZThlLzZRM3FHWXc9PSIsInZhbHVlIjoidUFiUzdkaXRjMTVrd0NENm1VTkNxRVNrcVB4M0RvMjhVZ3RxRG90dTk3ckxtV2xmM3YzSUNuamdKQUpFeU9D" ] "Set-Cookie" => array:2 [ 0 => "XSRF-TOKEN=eyJpdiI6Ims4M0kzU0JTUmdhSGZ0L3NXdkZnTlE9PSIsInZhbHVlIjoiVEkrZkZ2S20wNkFzWmdNeSt0b3ZvT0V0OFYvbk5MRlIxRzJud0NNUzNZOTMvRC9jT1BGUC9INWIxRUNNRDZtL0dseHV0WlVNOXpjbXJCa1JzYXo0OGlxMkUxTXpwSk1HaWJwOEJSOENyRzdKWVJtM1RKT0pmVjBaMjJOajVKTE0iLCJtYWMiOiI5ZTNkYTZhZTI0NjBmN2NlM2EyNzViNDY2M2NkMDAwYjAzZTE1NGIwNzAwNDVmZmIxMjRlMDgyYjkxYjE2NWYxIiwidGFnIjoiIn0%3D; expires=Sun, 15-Jun-2025 06:07:04 GMT; path=/XSRF-TOKEN=eyJpdiI6Ims4M0kzU0JTUmdhSGZ0L3NXdkZnTlE9PSIsInZhbHVlIjoiVEkrZkZ2S20wNkFzWmdNeSt0b3ZvT0V0OFYvbk5MRlIxRzJud0NNUzNZOTMvRC9jT1BGUC9INWIxRUNNRDZtL0dseHV0W" 1 => "askhelpdesk_session=eyJpdiI6InZxM1NGcGZUMUk2ZThlLzZRM3FHWXc9PSIsInZhbHVlIjoidUFiUzdkaXRjMTVrd0NENm1VTkNxRVNrcVB4M0RvMjhVZ3RxRG90dTk3ckxtV2xmM3YzSUNuamdKQUpFeU9DVUZ3R20ya1Myc1FrUGFmZW44RXlnazJoNnZGWVJVeW5TV0V0SGRHTkt4ZGFNRjZ5cURTdCs1aXJHR0RxL01YaWsiLCJtYWMiOiIzMDk5ZWY1YmYxZDNiY2ZjNGVmMmQwNGE1ZGFhZWYwZmQxZDZlYWZiM2VhZTAwMWU3YzE3MGE3ZTQ2ZDA4Njc5IiwidGFnIjoiIn0%3D; expires=Sun, 15-Jun-2025 06:07:04 GMT; path=/; httponlyaskhelpdesk_session=eyJpdiI6InZxM1NGcGZUMUk2ZThlLzZRM3FHWXc9PSIsInZhbHVlIjoidUFiUzdkaXRjMTVrd0NENm1VTkNxRVNrcVB4M0RvMjhVZ3RxRG90dTk3ckxtV2xmM3YzSUNuamdKQUpFeU9D" ] ]
        session_attributes
        0 of 0
        array:4 [ "_token" => "iRNr8a3BnLRWqCrtpex9sVub9zYB599Bi3KkqfAy" "_previous" => array:1 [ "url" => "https://receivinghelpdesk.com/ask/grubhub-driver-support-chat" ] "_flash" => array:2 [ "old" => [] "new" => [] ] "PHPDEBUGBAR_STACK_DATA" => [] ]