Receiving Helpdesk

grubhub account management

by Christ Cassin Published 4 years ago Updated 3 years ago

Account Manager jobs

  • Coach Team Members to be successful Account Managers and attend client meetings as a representative of Grubhub...
  • Develop strong consultative relationships with Enterprise Brands as the primary contact at Grubhub, instill trust and...
  • Expand customer footprint through exemplary customer service and demonstrating Grubhub’s value proposition
  • Educate decision makers about Grubhub, its affiliate sites and all products that will enhance the restaurant, diner, and...

Full Answer

How do I access my Grubhub account?

Type in your username (Basic Access) or email address (Admin Access). Type in your password. You can choose to select Remember me, which will save your password so you don't need to type it every time you log in. Select Sign in.

How do I change my email address on Grubhub?

On the Grubhub website, visit Your account and select "Address and phone" from the menu on the left. You can edit, add, or delete addresses from here. If you're using our app, select "Settings" and then "Addresses." You can edit or delete each address by swiping left.

How do I reactivate my Grubhub account?

How do I reactivate my Grubhub driver account?Use the same email address you previously used to sign into your account.Select Trouble signing into the app > I'm receiving an error > I want to reactivate my account.

How do I cancel my Grubhub account?

How to Delete Your Grubhub Driver Account?Visit the Grubhub driver support page.Under “Submit a request,” select “Delivery Partners Request Form.”Fill out the form and request to deactivate your driver's account.Stay in touch with a member of the support team to proceed with your request.19-May-2021

How do I contact a Grubhub driver specialist?

Any delivery partner who experiences sexual or other harassment may submit a complaint by placing a call to Grubhub's Customer Care Team at 1-877-585-1085, or via email to [email protected].

How do I change my bank info on Grubhub?

You can update your bank account information and direct deposit details in the Grubhub for Drivers app under menu > account > personal information > bank information. A few things to note: In order to update your banking information you will be asked to re-enter your password.

How long will my Grubhub account be suspended?

“We noticed you are delivering less than other drivers in your market while being scheduled for a block. There's a high demand for blocks by other drivers in your makret, so we're temporarily restricting your access to scheduling new blocks until (30 days from date of email).06-Feb-2020

How do I reactivate my grab driver account?

If you have voluntarily deactivated your Grab Driver account, please submit reboarding request via this link. Otherwise, you may submit the latest copy of your Vehicle Log Card or renewal confirmation SMS by LTA, showing the vehicle plate number and new road tax expiry date through the form below.

How long does Grubhub pause your account?

Grubhub offers the capability to take a pause while toggled available, pausing you from receiving any orders during that time. The pause from receiving offers lasts for 10 minutes. However, if you want to resume getting offers sooner, you may do so by ending the break early.24-Jan-2022

Can you cancel Grubhub?

Navigate to the order that you wish to edit/cancel. Click the option to cancel your Grubhub order. Make sure that you've selected a reason for the cancelation and that you've added some details about the situation.17-Nov-2021

Can I make a new Grubhub account?

To create a Grubhub account, you should provide true and accurate information and agree to the terms and conditions of Grubhub. Failure to do this can have you blocked from using the app. You can create a Grubhub account from the mobile app or log in with your Facebook or Google accounts.

How do I delete my Grubhub app?

Grubhub doesn't have an easy, one-click option for deleting your account, either in their browser-based product or in the application. You'll need to contact them directly with your account information to delete your account.08-Jun-2021

What is a Self-Service Grubhub Corporate Account?

A Self-Service Grubhub Corporate Account is intended for anyone who wants to fund a budget to feed other people and doesn’t require the additional...

Who can create a Self-Service Grubhub Corporate account?

Anyone can create a Self-Service Grubhub corporate account. You don’t need to be a corporate business. All you need is a credit card with a max cre...

Why should I sign up for a Self-Service Grubhub Corporate account?

A Self-Service Grubhub Corporate account unlocks access to feed anywhere from one to thousands of people through an easy 5 step process. This is th...

What should I know before signing up?

Refer to our article: What to Expect Throughout the Self-Service Account Signup Process

What is the difference between the admin of the Self-Service Grubhub Corporate account vs diner of the account?

The admin of the account is the person who went through the self signup process and inputted his/her credit card on file. The credit card that the...

How do I pay for the food? What is a line of credit (LOC) and the transaction fee?

The line of credit is the amount of money you offer to the people on your account to use. The admin of the account (the admin is the person who sig...

How do I know if the line of credit is applying to the order?

You will know the line of credit gets applied on the last page of checkout. You can select to use your credit or another payment method. Once you s...

Can alcohol be ordered using the line of credit?

There are no restrictions on what can be ordered using the line of credit for Self-Service Accounts. If you're interested in restricting alcohol, r...

Where can people order Grubhub from?

People can order Grubhub from over 4,000 cities in the U.S. To find out if Grubhub delivers to you, go to www.grubhub.com and enter your address....

Standard Account

Let your team start ordering Individual Meals to their door. And, upgrade in the future for more ordering options.

Enterprise Account

Unlock our complete offering of ordering options and have our team walk you through sign up.

What is a grubhub?

Grubhub Inc. is an American online and mobile prepared food ordering and delivery platform that connects diners with local restaurants.

Where is Grubhub located?

is an American online and mobile prepared food ordering and delivery platform that connects diners with local restaurants. The company is based in Chicago, Illinois and was founded in 2004. As of 2019, the company had 19.9 million active users and 115,000 associated restaurants across 3,200 cities and all 50 states in the United States.

How to reset grubhub password?

If people didn't receive the Welcome email, how do they log in? 1 Have the people on your account go to www.grubhub.com/login 2 They should each enter their email address under Forgot your password? This email address should be the exact same email address the admin used when adding the person to the account. 3 Click "submit" and the person should receive a reset password email. 4 Reset password. 5 Access www.grubhub.com

What is admin credit card?

The credit card that the admin inputs is the credit card that will fund everyone’s line of credit. There can only be one admin for every standard corporate account who has access to manage the account. There can be many diners in a single corporate account. The diners are the people receiving the line of credit to spend.

What is the max credit limit for a credit card?

For example, if you are giving 100 people $20 to spend on lunch, make sure your credit card has a max credit limit that is greater than ~$3,000 (adding some cushion to account for transaction fees).

How long is a line of credit?

The duration of the line of credit can be for one day, multiple days, or a full week (7 days). The duration represents the amount of time a diner has to spend the money given to them.

Can you have multiple diners in a corporate account?

These diners cannot manage line of credit budgets or any other details specific to the corporate account that they are associated with , only admins have the ability to make such changes.

What happens if you choose a one time budget?

If you choose a one-time budget, then the people you give access to use that line of credit will lose access at the end of the expiration automatically. If you choose a recurring budget, then the line of credit will be available to use until you deactivate it.

How long does it take for Diner to be removed from your account?

If a diner you add to your account doesn’t set a password for their credentials in 180 days after account creation, that diner will be removed from the account. The admin will need to re-add the diner to the account if they want to place orders using the LOC.

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