How do I get refund from Google Play?
Explore refund request optionsOn your computer, go to play.google.com/store/account.Select Order History.Find the order you want to return.Select Request a refund or Report a problem and choose the option that describes your situation.Complete the form and note that you'd like a refund.More items...
How do I contact Google Play customer service?
5. Online Assistance and Customer Care. To view your Google Play balance, visit https://play.google.com/store/account. To speak to customer care, call us at 1-855-466-4438.
How do you refund on Google Play on mobile?
Google's Android App return policy is simple: if you buy an Android app or game and you aren't happy with it for any reason, you can return it within two hours for a full refund. After that two hour period is up, though, you have a 48-hour window during which a refund request can be processed by Google.
Does Google have live chat?
Sign up with Google To create a LiveChat account with your Google account, go to accounts.livechat.com and click on Create an account. Scroll down the signup form and click on Sign up with Google.
How do I ask for a refund?
Refund Request Letter—Why Is It Important?Ask for a refund in a polite and formal language.Include details about the product—what was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.
How do I get my money back from an online purchase?
If you never got your order and the charge appears on your credit card statement, you can dispute it as a billing error. File a dispute online or by phone with your credit card company. To protect any rights you may have, also send a letter to the address listed for billing disputes or errors.
How do I get a refund for an app?
Tap or click "I'd like to," then choose "Request a refund." Choose the reason why you want a refund, then choose Next. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.
How to get a refund on Google Play?
How to get a refund for Google Play movies, TV shows, and books 1 The refund period is seven days in most countries. 2 For movies and TV shows, if the purchase is made in Italy, you get up to 10 business days to request a refund, and 14 days if in Denmark, Finland, Germany, Norway, Portugal, and Sweden. 3 If the video playback is defective, not working, or unavailable, and if a book doesn’t work, you can request a refund at any time. 4 From your browser, go to https://play.google.com/store/account, go to “Order History” and to the right of the order, click on the three vertical dots. Select “report a problem” and fill out the form.
How long does it take for a refund to appear on Google Play?
For Google Play balance (in case you made the purchase using a Gift Card or credit) or Google Wallet balance, refunds usually take just one day to appear in your account.
What does it mean when the refund button is missing?
If that button is missing, it means that you’ve already missed the two hour window. Do keep in mind that you cannot use the refund option if you purchase an app for the second time. The second-time purchase is permanent, which is a measure taken by Google to prevent abuse of its refund system. But what if you missed the two-hour Play Store refund ...
How long does it take to get a refund from a game?
You have to act quickly. In fact, you’ll have to submit a refund request within two hours of purchasing the app or game. That may sound fast, but two hours is plenty of time to determine whether you’ll continue using an app or game. ...
Does Google have a refund process?
The good news is that Google has a refund process built right into the Play Store. The downside is that if you want a hassle-free refund process, you will have to act rather quickly. Here’s how to get a refund on apps you bought from the Play Store.
Does Google Play refunds work?
Any Google Play refunds from the Play Store are processed back to your original method of payment. Hence, it might take different amounts of time to receive refunds depending on the payment method used at the time of purchasing the app or game.
How long does it take to get a refund from Google Play?
If it’s less than 48 hours since you bought an app or made an in-app purchase, you can request a refund through Google Play. To request a refund for recent purchases, click here. If you bought music, movies, books, or other content, you may be able to request a refund after more than 48 hours ( see policy here ).
How long has it been since you made an in-app purchase?
You made an in-app purchase but it wasn’t delivered or isn’t working as you expected. You want a refund and it's been more than 48 hours since you made the purchase. The developer can help with purchase issues and can process refunds pursuant to its policies and applicable laws.
How long does it take to get a refund from the Play Store?
If you uninstall a paid app via the Play Store app within two hours after you purchased it, you should get an automatic refund. It is possible to return a game or an app and get a refund only once.
What can I buy on Google Play?
Besides apps, you can buy music, books, movies , and TV programs on Google Play and use them on your smart device running a Google certified Android operating system. Many apps and other downloadable digital content on Google ...
Can you get a refund on Google Play?
Here are some things you should have in mind if you’re asking for a refund on Google Play: Play gift cards and cash top-ups are non- refundable unless required by law.
Does Google Play give refunds?
Google Play refund policies state that Google does not offer refunds for most purchases unless they honor the 48-hour rule. If you want to attempt to get a refund after that timeframe, you should contact the app developer directly.
Can I return a movie that doesn't play?
If you want to return a movie or TV program because it doesn’t play properly , Google Play recommends checking their tips to fix playback issues. In case you have other reasons, you might qualify for a refund under these rules:
Can I cancel Google Music?
If you want to cancel Google Play Music subscription, you can do it at any point, but charged payments are non-refundable. Once you cancel, you can still use the service until the end of the paid subscription period. You can also try the DoNotPay virtual credit card if you want to use the trial period, but don’t want to deal with possible charges.
How long does it take for Google Play to refund?
Google doesn’t always give refunds for Google Play purchases, but in our experience, if you ask for an app or in-app purchase to be refunded within 48 hours of making the purchase, you shouldn’t have too many problems.
How long do you have to refund an app after you uninstall it?
If that does not happen, follow the process below. You have 48 hours from the time of purchase to ask for a refund–beyond that, Google may require that you contact individual developers instead.
How to get a refund on Amazon?
Scroll down until you see your order history and find the app that you wish to have refunded. To the right of the item, you will see three vertical dots. Click those dots, followed by “Request a refund.”. You will now see a new window appear. In the drop-down menu, you will see some potential reasons for requesting a refund.
How to get a refund on Google Play?
First, open the Google Play Store on your Android phone or tablet and navigate to the app or game you purchased. As long as you’re still in that two-hour window, you’ll see a “Refund” button. Tap it.
How long does it take to get a refund from Google Play?
The Google Play Store has a few different refund policies for the various products it sells. Apps and games can be refunded within the first 48 hours. Digital content such as music, movies, and books may be able to get refunded after 48 hours. However, the easiest and quickest way to get a refund on an app or game is to do it within two hours ...
How long do you have to buy an audiobook in Korea?
All sales are final on audiobooks unless you live in South Korea, in which case you have seven days from purchase to do so if you haven’t already listened to it. You can request a refund at any time if the audiobook doesn’t work.
How to get a refund on Google Play?
You can get an app or game refund from the Google Play Store easily if you ask for it within two hours of purchase. Here’s how to do it: 1 Open the Google Play Store app. 2 Tap the three horizontal lines at the top left to open the menu. 3 Choose Account > Purchase History. 4 Find the app or game you want to return and tap Refund. 5 Tap Yes, the app will be uninstalled, and your money will be refunded. 6 You should get an email about the refund and it will say Canceled next to the app in your Order History.
How long does it take to get a refund from Google Play?
You will generally get a decision quickly, but it can take up to 48 hours. If you want a refund on an in-app purchase and it has been more than 48 hours since you bought it, then you’ll need to go directly to the app developer. Open the Google Play Store app.
How to return an app on Google Play Store?
Here’s how to do it: Open the Google Play Store app. Tap the three horizontal lines at the top left to open the menu. Choose Account > Purchase History. Find the app or game you want to return and tap Refund. Tap Yes, the app will be uninstalled, and your money will be refunded. You should get an email about the refund and it will say Canceled next ...
How to cancel Google Play subscription?
You can terminate your subscription by following the steps below: Open the Google Play Store app. Tap the three horizontal lines at the top left to open the menu. Choose Subscriptions.
How long can you return a movie on Google Play?
The standard consensus is that you can return any product penalty-free within a week of buying it. This will afford you a full refund, as long as you haven’t downloaded or played the item.
How to explain why you want a refund?
Explain that you want a refund and why. It is always correct and proper to tell the truth in a respectful manner, so you should always explain why you’re wanting a refund as truthfully and respectfully as possible. If a subscription is the problem, then you need to ensure that you terminate it as soon as possible.