What is Fountain's top priority?
Data security is a top priority for Fountain, and Fountain believes that working with skilled security researchers can identify weaknesses in any technology.
Is Fountain open to feedback?
Fountain is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at [email protected].
Does Fountain use TLS?
Fountain forces HTTPS for all services using TLS (SSL). We also utilize HSTS to ensure that browsers only connect via secure HTTPS connections. Fountain uses AES-256 for encrypting documents at rest.
Sending me orders to a military base
I know some people are able to get on bases but for camp lejune and cherry point you have to have a base sticker. Military members people that are sponsored or veterans that still are eligible for bases privileges can do those orders. I’m a veteran and don’t qualify for base access so I would be unable to deliver grubhub on base.
Can a driver see when I add an additional tip to the one I selected at checkout?
Sometimes when I order food from Grubhub, I’ll look at the map after and notice the place I ordered from is further than I was thinking so I’ll click “add tip” and add some extra. I’m just wondering if the driver sees this because I worry they’ll feel like I don’t appreciate them.
The Driver got lost finding my condo, despite detailed instructions
I have order Grubhub and have not had any problems, until last night. I live in a 500 unit condo complex and I know it can be hard finding the place, so I gave detailed instructions, first the name of the complex, then "Go past the guard shack and do not turn.
