When does the customer satisfaction program 21n03 FSA 21b10 activate?
Customer Satisfaction Program 21N03 Certain 2017-2020 Model Year F-150 Equipped with a 3.5L GTDI Engine Cam Phaser Replacement OASIS OASIS was activated on March 2, 2021. Vehicles will not show FSA 21N03 until FSA 21B10
When does the Ford 21b10 cam phaser noise end?
Additionally, for customers who receive the PCM update under program 21B10 prior to December 31, 2021 and continue to experience cam phaser noise after receiving that PCM update, Ford Motor Company will provide an extended warranty for thecam phasers.
What is the mileage limit for the 21b10 repair program?
The program will be in effect through July 21, 2022. There is no mileage limit for this program. Customers that receive that service from the 21B10 repair to December 31, 2021, will receive coverage for a Pro-rated cam phaser replacement (if needed) under a separate Customer Service Program (21N03) until Jan 1, 2023.
What is the warranty period for 21b10?
If 21B10 is performed before 08/21, special allowances over normal 5yr/60k PT warranty will apply to phasers until 09/22 (see chart). 3. After 09/22, normal 5yr/60k PT warranty will apply to phasers regardless of whether 21B10 has been performed.
What is Ford cam phaser rattle?
The startup cam phaser rattle is due to the edge of the hole the locking pin sits in wearing down. The entire purpose of this pin is to lock the VCT gears in position so you don't get the startup rattle. Once the oil makes it up the gallery and into the VCT, it slams it into the cold idle position and the noise stops.
Are cam phasers covered under powertrain warranty?
The Ford Factory Powertrain Warranty which is 5 years or 60K miles will cover the Cam Phasers. The Ford ESP covers them as well.
What is a camshaft phaser?
One or more camshaft actuators—also known as camshaft phasers—act as the heart of the VVT system. When conditions are correct, the phasers alter the position of the camshafts to adjust the engine's valve timing. Although camshaft phasers sound great in theory, they're a common failure point on many modern engines.
What is the Ford recall 21B10?
This program extends the warranty coverage of the engine cam phasers until January 1, 2023 provided the Repair Order (RO) date of Powertrain Control Module reflash under Customer Satisfaction Program 21B10 occurs on or before December 31, 2021.
What years Ford trucks have cam phaser problems?
10 Popular Ford Vehicles That Had Cam Phasers2004 – 2010 Ford F-150 (5.4) ... 2009 – 2010 Ford F-150 (4.6) ... 2006 – 2010 Ford Explorer (4.6) ... 2007 – 2010 Ford Explorer Sport Trac (4.6) ... 2004 – 2010 Ford F-250 (5.4) ... 2004 – 2010 Ford F-350 (5.4) ... 2005 – 2010 Ford Mustang GT (4.6) ... 2006 – 2010 Mercury Mountaineer (4.6)More items...
Why do Ford cam phasers fail?
What Causes Cam Phasers for 5.4 Ford Failed? Low oil pressure can't deliver proper power to the cam phaser at precise timing. It could be failure oil pump or dirty oil may lead to this problem. Clear oil makes sure the viscosity for the oil to generate proper oil pressure.
Can a cam phaser be fixed?
Replacing phasers will sometimes cure the problem but often rattle comes back within a few months. The sure fix to phaser problems is to lock the variable cam timing by essentially turning the phaser into a fixed timing gear. The WMS Cam Phaser Lockout kit will solve the phaser issue permanently.
How do I test cam phasers?
0:002:48And pull the DCT. Solenoid on a electrical connector which on the passenger side it's right behindMoreAnd pull the DCT. Solenoid on a electrical connector which on the passenger side it's right behind the oil filler neck.
Recall Programs
A recall is conducted to remedy a Safety, Compliance, or Emissions concern. Recalls are VIN-specific programs. There are no expiration dates on Safety Recalls or Safety Compliance Recalls. Also, there are generally no expiration dates on Emission Recalls or Emission Compliance Recalls.
Customer Satisfaction Programs (sometimes called Field Service Actions)
A Customer Satisfaction Program (CSP) is an available upgrade to a specific component or an extension of an existing warranty. CSPs are VIN-specific programs. Time and mileage limitations do apply.
Additional Topics
Do I have to pay for recall repairs? How do I get removed from a recall mailing list? Can I get a refund for a recall repair? Do you provide a rental car for recalls?
Does your Ford vehicle have a recall? Find out now
At Ford, recalls are announced in an effort to address and fix any structural or mechanical problems before they become issues for our family of owners or affect their safety on the road.
Should I schedule a service appointment for my Ford recall?
Yes. If you receive a Ford recall notification letter or find that your vehicle is named in a recall, contact your Ford dealer to schedule an appointment. Our service advisors will provide any additional information at that time, as well.