How do I contact Fedex USA?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
Can I talk to a human at Fedex?
FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click "Chat now" to proceed.
How do I contact Fedex about a delivery problem?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
How do I talk to a Fedex agent?
Need help? Text 29372 to chat with our Virtual Agent.
Is there FedEx live chat?
Online ChatFedEx / Customer service chat
Can I call FedEx to see where my package is?
You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.
What do I do if my FedEx package never arrived?
Select Manage Delivery, then Report Missing Package. (If you aren't logged in to a FedEx account, you'll be asked to enter the original delivery address of your package. Enter that info, then click Continue.) Confirm that you've checked everywhere the package might have been left by clicking Yes.
What do I do if my FedEx package wasn't delivered?
If your package's tracking status says it was delivered, but your recipient can't find it, log in to your FedEx account, go to our tracking page, and follow these steps:Enter your tracking number or reference number.Select Manage Delivery, then Report Missing Package.More items...
What happens if FedEx doesn't deliver my package?
It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.
Why is my FedEx package stuck in transit?
When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company's depots for further checks or stuck in customs.
Why is my FedEx delivery delayed?
Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.
Where is FedEx corporate office?
Memphis, TNFedEx / Headquarters
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