Can you request a package to be held at FedEx?
FedEx Hold for Pickup allows you to request packages to be held at a FedEx location. Once redirected, you can pick up packages on your schedule at locations that are convenient to where you work or live.
How do I put a hold on my FedEx package?
Sign up for FedEx Delivery Manager® to place a temporary hold on your packages. We'll hang on to your FedEx Express and FedEx Ground packages for up to 14 days. Plus, it's free. Sign up for FedEx Delivery Manager® to place a temporary hold on your packages.
Can I call FedEx and have them hold my package?
Even after a package is en route, you can request to have us hold it at a nearby location for pickup. With many shipments, there's no need to wait for a delivery attempt. Simply enter the tracking number online or call 1.800. GoFedEx 1.800.
What does it mean for FedEx to hold a package?
The Hold at Location service is exactly what you think it is. Your package will be delivered to a FedEx location or participating retailer where it will be held until you can pick it up at your convenience. There are some rules, but the service is easy to arrange.
Can you intercept a FedEx package?
Did you know? You can use the FedEx Delivery Manager® Business Toolkit to let your customers know they can take more control over their deliveries. With FedEx Delivery Manager, they can request that their package be held at a nearby location for pickup.
Can I pick up my FedEx package before delivery?
FedEx offers the ability to pick up your package personally before delivery is attempted as a 100% free service that they call “Hold at Location”. The fact that this service is completely free is another testament to the way that FedEx sees their customers.
Can you stop a FedEx delivery?
You can cancel your shipment online within 12 hours on or before the ship date printed on the label. If you do not use the air waybill or you are unable to delete it from the "Shipping History", you will not be billed for transportation charges.
Can I redirect a FedEx package?
Call FedEx at 800-463-3339 to request the company reroute a package. You can have the package rerouted to a different street address in the same city, from its place on hold at one FedEx location to another or from hold at a FedEx location to a delivery.
How long does FedEx hold a package for pickup?
to 7 daysHow long will a location hold my package for pickup? A secure FedEx location will hold your package for up to 7 days.
Why does my package have a hold?
The “on hold” message is often an indication that your package has stopped moving entirely, and is staying in one place. It is usually due to a delay in the package's journey. For example, if a border between countries is closed, your package will appear as “on hold” because DHL cannot get it through.
What does hold at location mean?
FedEx Hold at Location (HAL) is a shipping method in which the customer chooses from a list of pre-defined FedEx locations as the destination for their order, rather than entering their own address.
How many times will FedEx attempt delivery?
Delivery attempts If a signature is required, the driver will typically try to deliver the package up to three times. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver.
How to place your packages on a temporary hold
STEP 1: First, you need to be enrolled in FedEx Delivery Manager. You can sign up for free, or log in if you are already enrolled, to get started today. Once you’re logged in, click on Vacation Hold in your profile. You can also find Vacation Hold under Manage Delivery from one of your shipping notifications.
Frequently asked questions
When you place a Vacation Hold, FedEx Express and FedEx Ground deliveries to your residential address are suspended for a date range you specify, up to 14 days. We’ll resume normal delivery on the first business day after your specified end date.
Track your package to begin
Request to redirect your package to a participating store. Simply enter your tracking number, then start managing your delivery.
Change your delivery location
Set a new delivery location for your package, up to the end of the business day before it's scheduled to arrive at the original address.
Pick it up in-store
Stop by the retail location you selected for pickup, within 5 business days. Don't forget to bring your ID and tracking number.
Package management FAQs
Discover how to manage deliveries, request a hold, and more with FedEx Delivery Manager and Hold at Location services.
Participating retailer FAQs
Get details on what packages are eligible to be held to a location near you, how long a package can be held and more.
How long can FedEx hold packages?
Pick the one that makes the most sense for your schedule (FedEx packages can be held up for up to 14 days) and you’ll be good to go.
How long can a package be held?
If you personally request that a package be held longer than 14 days (by contacting customer service directly and seeing if this is impossible in your specific situation) you may have to pay a little extra. The same is true if you choose to have your package rerouted to a third-party storage locker or shipping locker.
Does FedEx have vacation holds?
Vacation holds are available through the Delivery Manager platform from FedEx, also available completely and totally free of charge. All you have to do is sign up, confirm your identity and your address (FedEx sends a postcard your way to take care of that), and you are off to the races!
Can FedEx take a vacation hold?
Express and overnight delivery services from FedEx are not going to be eligible for a Vacation Hold, and a lot of other premium or time sensitive FedEx delivery services are excluded from this type of option as well.
Can you put a hold on FedEx?
Now, obviously, if your package is already delivered you aren’t going to be able to do much about having it held for you further.
Do you have to pick up a FedEx package in person?
In those circumstances (when you have a FedEx package rerouted or you have a FedEx package held at a shipping locker) you’re going to actually have to go and pick up your package in person when you have a chance. Make sure to bring identification and your tracking information.
How to contact FedEx to request a hold for pickup?
Call Fedex at 800-463-3339 and ask for customer service if you are the recipient and wish to request that the package be held. Fedex will ask for the tracking information and will determine whether the Hold for Pickup option is available to you.
How to have FedEx pick up package?
The recipient also has the option of having the package held for pickup. Go to Fedex.com (see References). Select " Ship," and then select "Prepare Shipment" from the drop-down menu. ...
Can you hold FedEx at a location?
The "Hold at FedEx Location" option is only available with certain services (see References). Place the cursor over any address for hours of operation or additional information about that location. For other locations, select "View more locations" or enter a specific address.
Can you wait for FedEx delivery?
Sometimes you can't wait around for a Fedex delivery. Fedex gives both the sender and the recipient the option of having the package held for pickup. When Fedex delivers a package, they give a time range during which the package will be delivered. However, this time frame may not be convenient for everyone.
How to Create a UPS Vacation Hold
UPS My Choice offers both free and paid options, but you only need a free membership to add a 7 day delivery hold. To set your hold dates, login and go to your profile page. In the Set My Preferences box, select UPS My Choice Preferences. Choose the relevant address and scroll to the bottom.
How to Create a FedEx Vacation Hold
FedEx’s Delivery Manager is a free service, but requires creating an account. Once you’ve created an account or logged in, go to the Delivery Manager page.