How long does FedEx hold a package at a location?
For any package requiring an adult signature, the package will only be released to someone 21 or older. Your package will be held at the indicated location for 5 business days, after which time it may be returned to the shipper. You may request another delivery attempt by calling 1.800.GoFedEx 1.800.463.3339.
How do I ship to a FedEx hold at location?
The following services are complimentary:
- Signing up
- Saving preferences
- Receiving alerts
- Tracking shipments
- Signing for packages remotely
- Providing delivery instructions
- FedEx ® Hold for Pickup
- Redelivering your package
- Requesting a vacation hold (up to 14 days)
Can I have a package held at a FedEx facility?
Yes, you can request your incoming package be “Held for Pickup” at a local FedEx store/location for most packages. This is a free service unlike the “Deliver to Another Address” service which will charge you for the cost of shipping to new address based on the package’s current location and other factors.
Can I Hold my package at a FedEx store?
You just click on “Customize Delivery” and you will see the options available to you for this particular shipment. If the option is grey, unfortunately that service is not available for your shipment. Yes, you can request your incoming package be “Held for Pickup” at a local FedEx store/location for most packages.
Can you hold a package at a FedEx location?
FedEx Hold for Pickup allows you to request packages to be held at a FedEx location. You can pick up packages on your schedule at locations that are convenient to where you work or live.
How can I pick up my package from FedEx?
You can also use our free FedEx Delivery Manager® app to request that your package be held for pickup. Just log in and select a location that's convenient for you. Plus, you'll receive a QR code that makes picking up your package a snap.
Can I call FedEx and have them hold my package?
Even after a package is en route, you can request to have us hold it at a nearby location for pickup. With many shipments, there's no need to wait for a delivery attempt. Simply enter the tracking number online or call 1.800. GoFedEx 1.800.
Can I pickup a package from FedEx before delivery?
FedEx offers the ability to pick up your package personally before delivery is attempted as a 100% free service that they call “Hold at Location”. The fact that this service is completely free is another testament to the way that FedEx sees their customers.
Can I intercept a FedEx package?
Did you know? You can use the FedEx Delivery Manager® Business Toolkit to let your customers know they can take more control over their deliveries. With FedEx Delivery Manager, they can request that their package be held at a nearby location for pickup.
How many delivery attempts does FedEx make?
three timesDelivery attempts If a signature is required, the driver will typically try to deliver the package up to three times. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver.
How do I pickup a missed FedEx package?
Residential deliveries may be eligible to be redirected to a nearby FedEx location or participating retail location like Walgreens or Dollar General to be held for pickup for up to 7 days. You can use our online tool, FedEx Delivery Manager®, to submit a request. You'll need your tracking number or door tag number.
What happens if I miss my FedEx delivery?
It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.
How do I speak to a human at FedEx?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
Can you intercept a package?
For a fee, USPS Package Intercept® lets the sender or recipient stop delivery or redirect a package, letter, or flat that is not out for delivery or already delivered. Most domestic mailings with a tracking or extra services barcode are eligible for Package Intercept. You can only request a Package Intercept online.
Can I pick up package before delivery?
Can You Pick Up a Package from USPS Before It Gets Delivered? Right out of the gate, you should know that it's not only possible to pick up a package from USPS before delivery is initiated (or completed) but that it's actually super simple and straightforward to make happen, too.
How long will FedEx hold my location?
We'll hang on to your FedEx Express and FedEx Ground packages for up to 14 days. Plus, it's free. Sign up for FedEx Delivery Manager® to place a temporary hold on your packages. We'll hang on to your FedEx Express and FedEx Ground packages for up to 14 days.
Does FedEx charge for pickup?
Pickup fees Same Day: $4 per package (add $1 per package scheduled by phone). Maximum of $20 per rated week for Future Day and Same Day On-Call fees billed to your account for packages picked up at the same location.
How long will FedEx hold my location?
We'll hang on to your FedEx Express and FedEx Ground packages for up to 14 days. Plus, it's free. Sign up for FedEx Delivery Manager® to place a temporary hold on your packages. We'll hang on to your FedEx Express and FedEx Ground packages for up to 14 days.
How do I speak to a human at FedEx?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
How do I contact FedEx?
(800) 463-3339FedEx / Customer service
Track your package to begin
Request to redirect your package to a participating store. Simply enter your tracking number, then start managing your delivery.
Change your delivery location
Set a new delivery location for your package, up to the end of the business day before it's scheduled to arrive at the original address.
Pick it up in-store
Stop by the retail location you selected for pickup, within 5 business days. Don't forget to bring your ID and tracking number.
Package management FAQs
Discover how to manage deliveries, request a hold, and more with FedEx Delivery Manager and Hold at Location services.
Participating retailer FAQs
Get details on what packages are eligible to be held to a location near you, how long a package can be held and more.
How to place your packages on a temporary hold
STEP 1: First, you need to be enrolled in FedEx Delivery Manager. You can sign up for free, or log in if you are already enrolled, to get started today. Once you’re logged in, click on Vacation Hold in your profile. You can also find Vacation Hold under Manage Delivery from one of your shipping notifications.
Frequently asked questions
When you place a Vacation Hold, FedEx Express and FedEx Ground deliveries to your residential address are suspended for a date range you specify, up to 14 days. We’ll resume normal delivery on the first business day after your specified end date.
Quick FedEx customer support, with shipping and delivery help at your fingertips
Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billing—and much more.
Delivery
If your package was redirected or held for pickup at a FedEx location or participating retail location like Walgreens or Dollar General, you should receive a notification via text, automated phone call, email, or door tag letting you know your package is ready for pickup. You’ll receive the text only if you’ve opted in to receive them from us.
How to use FedEx drop box?
How to Use Drop Boxes. 1. Prepare your items for shipping using FedEx packaging or your own packaging up to 20" x 12" x 6" in size.*. View FAQs. 2. Create a label online and adhere it to your package. Create a Shipment. 3. Bring your prelabeled package to a nearby drop box and securely deposit it into the compartment.
Does FedEx weigh packages?
Yes, weight is one of several factors to determine the shipping cost. Once your package arrives at a FedEx facility, it will be weighed. The total weight and other factors — including origin, destination and desired delivery date — will determine the shipping cost.