- Enter your tracking number or reference number.
- Select Manage Delivery, then Hold at Location.
- Click Continue to acknowledge that requesting that your package be held for pickup may change your delivery date. ...
- From the options provided, choose the location where you want your package to be sent.
Full Answer
How many days will FedEx hold a package?
FedEx will hold your package for up to 7 days for both FedEx Ground ® service and FedEx Express ® service before it’s returned to the shipper. You’ll need to bring your tracking number, government-issued photo ID, and your door tag number. To learn where your package is being held, you’ll need to track your package.
How long does FedEx hold your package?
FedEx will hold your package for up to 7 days for both FedEx Ground ® service and FedEx Express ® service before it’s returned to the shipper. You’ll need to bring your tracking number, government-issued photo ID, and your door tag number. To learn where your package is being held, you’ll need to track your package.
Can I have a package held at a FedEx facility?
Yes, you can request your incoming package be “Held for Pickup” at a local FedEx store/location for most packages. This is a free service unlike the “Deliver to Another Address” service which will charge you for the cost of shipping to new address based on the package’s current location and other factors.
Can I Hold my package at a FedEx store?
You just click on “Customize Delivery” and you will see the options available to you for this particular shipment. If the option is grey, unfortunately that service is not available for your shipment. Yes, you can request your incoming package be “Held for Pickup” at a local FedEx store/location for most packages.
Can I put a FedEx delivery on hold?
Sign up for FedEx Delivery Manager® to place a temporary hold on your packages. We'll hang on to your FedEx Express and FedEx Ground packages for up to 14 days. Plus, it's free. Sign up for FedEx Delivery Manager® to place a temporary hold on your packages.
How does FedEx delivery hold work?
When you select a vacation hold, FedEx Express and FedEx Ground deliveries to your residential address are suspended for a date range you specify, up to 14 days. FedEx will resume normal delivery on the first business day after your specified end date.
Can I pickup my package from FedEx?
If your package was redirected or held for pickup at a FedEx location or participating retail location like Walgreens or Dollar General, you should receive a notification via text, automated phone call, email, or door tag letting you know your package is ready for pickup.
How do I Unhold my FedEx package?
Select Manage Delivery, then Hold at Location. Click Continue to acknowledge that requesting that your package be held for pickup may change your delivery date. You also have the option to cancel the request by selecting Nevermind. From the options provided, choose the location where you want your package to be sent.
How do I hold a package for delivery?
By phone call: A hold mail or package request can be activated by calling USPS during business hours one day prior: 1-800-ASK-USPS. In-person: Fill out an authorization form at the local post office during business hours.
How do I put my package on hold?
New USPS Hold Mail Requests Here's how to submit your next USPS Hold Mail request: Create or sign in to your USPS.com account. Go to USPS Hold Mail and follow the steps to verify your identity. Once your identity has been verified successfully, you won't have to complete this step again for your current address.
Can I intercept a FedEx package?
Did you know? You can use the FedEx Delivery Manager® Business Toolkit to let your customers know they can take more control over their deliveries. With FedEx Delivery Manager, they can request that their package be held at a nearby location for pickup.
Can I pick up my package from FedEx if I missed?
It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.
How many times will FedEx attempt delivery?
Delivery attempts If a signature is required, the driver will typically try to deliver the package up to three times. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver.
Hold your package at a secure location
Whether you need to sign for your package or just want a little extra security, it's easy to request to hold a package for pickup at a convenient location near you.
What is the deadline for using FedEx Hold for Pickup?
Requests made prior to midnight the day before scheduled delivery will be available for pickup the next day.
What do I need to bring to pick up a package at FedEx?
You’ll need a government-issued photo ID. If your ID address doesn’t match the package label address, you’ll also need
How to pick up a missed FedEx delivery?
First, you’ll need to find where your package is being held. Track your package.
How long is FedEx on vacation hold?
When you select a vacation hold, FedEx Express and FedEx Ground deliveries to your residential address are suspended for a date range you specify, up to 14 days. FedEx will resume normal delivery on the first business day after your specified end date.
How to contact FedEx customer service?
Call customer service at 1.800.GoFedEx 1.800.463.3339 and provide the customer service representative your tracking number. A representative will either help schedule a pickup or direct you to a FedEx dropoff location to complete the return.
What is delivery exception?
A delivery exception occurs when a package is temporarily delayed while in transit, due to unavoidable circumstances. This could be due to a weather issue, a natural disaster, a vehicle issue like a flat tire, or other conditions.
What happens if you refuse a package?
For most businesses, refusal of packages can be done by a receptionist or gatekeeper. Remember, don’t sign acknowledging receipt if you are refusing the package. If you miss three delivery attempts, a signature required package will automatically be returned to sender. If no signature is required:
Is FedEx Mobile App required?
While the FedEx Mobile App is a great tool, designed for your convenience, it is not required to get the full benefits of FedEx Delivery Manager. As a web-based service, you can access the same options for your deliveries through your favorite browser.
Track your package to begin
Request to redirect your package to a participating store. Simply enter your tracking number, then start managing your delivery.
Change your delivery location
Set a new delivery location for your package, up to the end of the business day before it's scheduled to arrive at the original address.
Pick it up in-store
Stop by the retail location you selected for pickup, within 5 business days. Don't forget to bring your ID and tracking number.
Package management FAQs
Discover how to manage deliveries, request a hold, and more with FedEx Delivery Manager and Hold at Location services.
Participating retailer FAQs
Get details on what packages are eligible to be held to a location near you, how long a package can be held and more.
Quick FedEx customer support, with shipping and delivery help at your fingertips
Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billing—and much more.
Tracking
How can I request to have my FedEx® package redirected to be held at a FedEx location for pickup?
Why is my package held until the next day?
Occasionally a customer will request that a package be held until a certain day because they might be away from home and don’t want the package left unattended.
Where do you leave a package if it doesn't require a signature?
If the package doesn't require a signature, and there are no special instructions for delivery keeping them from doing so, the driver will leave your package in what they deem to be the safest location (normally your porch/front door or possibly just inside a car port fence). Related Answer. Sheila Kousaie.
What happens if a package requires a signature and no one is home?
If a package requires a signature and no one is home, a door tag is left and delivery will be attempted again on the next delivery day . Occasionally a customer will request that a package be held until a certain day because the. Continue Reading.