Receiving Helpdesk

fedex hold locations

by Chandler Monahan Published 4 years ago Updated 2 years ago

How do I ship to a FedEx hold at location?

The following services are complimentary:

  • Signing up
  • Saving preferences
  • Receiving alerts
  • Tracking shipments
  • Signing for packages remotely
  • Providing delivery instructions
  • FedEx ® Hold for Pickup
  • Redelivering your package
  • Requesting a vacation hold (up to 14 days)

Is it faster to hold at a FedEx location?

Just be aware that changing the delivery address to "Hold at Location" can add time to the delivery. I was told by FedEx customer service today that it can take "24 - 48 hours" from the time the hold request was made until it's available at the hold location. 1

How long does FedEx hold a package at a location?

For any package requiring an adult signature, the package will only be released to someone 21 or older. Your package will be held at the indicated location for 5 business days, after which time it may be returned to the shipper. You may request another delivery attempt by calling 1.800.GoFedEx 1.800.463.3339.

Where is the closest FedEx?

FedEx Office inside Walmart®

  • Find FedEx Office inside over 300 Walmart stores
  • Pack, ship and print at FedEx Office during a Walmart shopping trip
  • Conveniently pick up packages where you already shop

How do I get FedEx to hold my location?

Go to our tracking page and enter your tracking number. Select Manage Delivery, then Hold at Location. From the options provided, choose the location where you want to request your package to be sent. You can also search for participating locations near you.

How do FedEx hold locations work?

The Hold at Location service is exactly what you think it is. Your package will be delivered to a FedEx location or participating retailer where it will be held until you can pick it up at your convenience. ... With this added detail, FedEx can attempt to call the recipient when the package arrives.

Does it cost money for FedEx to hold at location?

Sign up for FedEx Delivery Manager® to place a temporary hold on your packages. We'll hang on to your FedEx Express and FedEx Ground packages for up to 14 days. Plus, it's free.

Can you pick up a package from FedEx If you missed the delivery?

It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.

How long does it take for FedEx to hold at location?

Your package will be held at the indicated location for 5 business days, after which time it may be returned to the shipper. You may request another delivery attempt by calling 1.800. GoFedEx 1.800.

What does hold at location mean?

"Hold At Location" means essentially the shipper has processed the label with the intent to have it held at a pickup location (FedEx Office/Ship Center, Walgreens, etc) and there is no delay. If the shipper who processes the label chooses to Hold At Location, then it will be there by the commitment date.12-Jan-2018

Can I tell FedEx to hold a package?

Even after a package is en route, you can request to have us hold it at a nearby location for pickup. With many shipments, there's no need to wait for a delivery attempt. Simply enter the tracking number online or call 1.800. GoFedEx 1.800.

How do I intercept a FedEx package?

ShippingEnter your tracking number or reference number.Select Manage Delivery, then Hold at Location.Click Continue to acknowledge that requesting that your package be held for pickup may change your delivery date. ... From the options provided, choose the location where you want your package to be sent.More items...

How long will FedEx hold a package Canada?

A FedEx retail location will hold your package at no extra charge for up to five business days.

Does FedEx knock on your door?

In most cases, we will attempt to deliver your package three times before returning it to your shipper. When a FedEx courier is unable to deliver your package, he will leave a tag on your door informing you on the Air Waybill number and the next delivery attempt.

How long does FedEx wait at the door?

We will hold your package for up to 10 days for FedEx Ground® residential deliveries and five days for FedEx Express® service before it's returned to the shipper. You can find where to pick up your missed delivery by tracking your package using your door tag number or tracking number.

What happens when FedEx doesn't deliver on time?

FedEx Express (U.S.) We offer a money-back guarantee for every U.S. shipment. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds.

Track your package to begin

Request to redirect your package to a participating store. Simply enter your tracking number, then start managing your delivery.

Change your delivery location

Set a new delivery location for your package, up to the end of the business day before it's scheduled to arrive at the original address.

Pick it up in-store

Stop by the retail location you selected for pickup, within 5 business days. Don't forget to bring your ID and tracking number.

Package management FAQs

Discover how to manage deliveries, request a hold, and more with FedEx Delivery Manager and Hold at Location services.

Participating retailer FAQs

Get details on what packages are eligible to be held to a location near you, how long a package can be held and more.

We hold the package. You get the credit

You can arrange to have your customers’ FedEx Express packages held for pickup from Monday through Friday at a growing number of participating retail locations across Canada.*

Save money on shipping

Ship customers' packages to participating retail locations for pickup and avoid residential delivery fees.

Make your customers happy

Grow loyalty by providing convenient and flexible delivery options that meet your customers’ needs.

Provide package security

Enjoy peace of mind knowing your customers’ packages are in a safe and secure location.

Empower Your Customers

Did you know? Your customers can conveniently redirect FedEx Express or FedEx Ground packages that are already in transit to participating FedEx retail locations for pickup.*

How to place your packages on a temporary hold

STEP 1: First, you need to be enrolled in FedEx Delivery Manager. You can sign up for free, or log in if you are already enrolled, to get started today. Once you’re logged in, click on Vacation Hold in your profile. You can also find Vacation Hold under Manage Delivery from one of your shipping notifications.

Frequently asked questions

When you place a Vacation Hold, FedEx Express and FedEx Ground deliveries to your residential address are suspended for a date range you specify, up to 14 days. We’ll resume normal delivery on the first business day after your specified end date.

How to use FedEx drop box?

How to Use Drop Boxes. 1. Prepare your items for shipping using FedEx packaging or your own packaging up to 20" x 12" x 6" in size.*. View FAQs. 2. Create a label online and adhere it to your package. Create a Shipment. 3. Bring your prelabeled package to a nearby drop box and securely deposit it into the compartment.

Does FedEx weigh packages?

Yes, weight is one of several factors to determine the shipping cost. Once your package arrives at a FedEx facility, it will be weighed. The total weight and other factors — including origin, destination and desired delivery date — will determine the shipping cost.

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