What is a FedEx hold at location?
Originally Answered: What time does FedEx usually deliver to my area? FedEx will give you a call & check your availability before they reach your place. Normally they deliver between 11:00 - 18:00 hrs.
Where do FedEx packages go?
So we should definitely note the difference between "Hold At Location" and "Redirect To Hold" (I know I learned the hard way). "Hold At Location" means essentially the shipper has processed the label with the intent to have it held at a pickup location (FedEx Office/Ship Center, Walgreens, etc) and there is no delay.
What happens if you don't have a FedEx store?
Why Does Fedex Take So Long To Deliver? Because FedEx doesn’t store packages, and the longest time in transit for a Ground package is 7 business days, and that’s not between places that you can drive between in 8 hours. Once FedEx has possession of the package, they will tell you when it will be delivered based on the service level paid for.
How to contact FedEx if recipient is overseas?
STEP 1
- Pack and seal your package. Tape all the package seams securely. ...
- Attach your shipping label. Easily create a label online or with your mobile phone. ...
- Drop off at a location near you.
Why do you need to hold a package at location?
Can FedEx call the recipient?
Can you list FedEx as the recipient?
See more
How long does it take for FedEx to hold a package at a location?
5 business daysYour package will be held at the indicated location for 5 business days, after which time it may be returned to the shipper. You may request another delivery attempt by calling 1.800. GoFedEx 1.800. 463.3339.
What does FedEx hold at location mean?
FedEx Hold at Location (HAL) is a shipping method in which the customer chooses from a list of pre-defined FedEx locations as the destination for their order, rather than entering their own address.
Is FedEx hold at location safe?
It's a convenient service that secures your package deliveries so you don't have to worry about theft or damage when you aren't available to receive the package yourself. You'll take comfort knowing that your delivery waiting for you at a secure FedEx location, safe and sound.
Can you cancel a hold at location FedEx?
Enter your tracking number or reference number. Select Manage Delivery, then Hold at Location. Click Continue to acknowledge that requesting that your package be held for pickup may change your delivery date. You also have the option to cancel the request by selecting Nevermind.
Why is my FedEx package on hold?
The Hold at Location service is exactly what you think it is. Your package will be delivered to a FedEx location or participating retailer where it will be held until you can pick it up at your convenience.
How many times will FedEx attempt delivery?
Delivery attempts If a signature is required, the driver will typically try to deliver the package up to three times. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver.
What happens if I miss my FedEx delivery?
It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.
Can I pick up from local FedEx facility?
Even after a package is en route, you can request to have us hold it at a nearby location for pickup. With many shipments, there's no need to wait for a delivery attempt. Simply enter the tracking number online or call 1.800. GoFedEx 1.800.
Can I intercept a FedEx package?
Did you know? You can use the FedEx Delivery Manager® Business Toolkit to let your customers know they can take more control over their deliveries. With FedEx Delivery Manager, they can request that their package be held at a nearby location for pickup.
Can I pick up my FedEx package before delivery?
FedEx offers the ability to pick up your package personally before delivery is attempted as a 100% free service that they call “Hold at Location”. The fact that this service is completely free is another testament to the way that FedEx sees their customers.
Does FedEx have a live chat?
Online ChatFedEx / Customer service chat
Can I call FedEx to change delivery address?
Call FedEx at (800) 463-3339. An automated voice system will answer.
Track your package to begin
Request to redirect your package to a participating store. Simply enter your tracking number, then start managing your delivery.
Change your delivery location
Set a new delivery location for your package, up to the end of the business day before it's scheduled to arrive at the original address.
Pick it up in-store
Stop by the retail location you selected for pickup, within 5 business days. Don't forget to bring your ID and tracking number.
Package management FAQs
Discover how to manage deliveries, request a hold, and more with FedEx Delivery Manager and Hold at Location services.
Participating retailer FAQs
Get details on what packages are eligible to be held to a location near you, how long a package can be held and more.
What is a FedEx hold at location?
What Is FedEx's Hold at Location? The Hold at Location service is exactly what you think it is. Your package will be delivered to a FedEx location or participating retailer where it will be held until you can pick it up at your convenience. There are some rules, but the service is easy to arrange.
Where do FedEx packages go?
Packages go to FedEx retail locations — the same locations you go to when you buy supplies and ship packages. They can also go to authorized participating retailers, including major grocery stores and drugstore chains. Again, not all of these locations offer the service, but many of them do.
What happens if you don't have a FedEx store?
If you don't have a FedEx-only store located near you, you have the option of having the package sent to and held at a partner location. These are local retailers such as grocery stores and drug stores that offer the hold-at-location service. What happens if you don't live near a FedEx Office store? You can see if your local Walgreens, Albertsons, Dollar General, Kroger, Postal Annex, or other stores can receive and hold the package for pickup.
How to contact FedEx if recipient is overseas?
The process is slightly different as you'll have to call FedEx at 1-800-463-3339 and ask for international services to find locations.
Why do you need to hold a package at location?
If the package requires a signature, you don't have to worry about running to the door to get the package before the delivery person leaves .
Can FedEx call the recipient?
With this added detail, FedEx can attempt to call the recipient when the package arrives. When the package arrives, the recipient will take that tracking number and ID to the FedEx location to retrieve the package.
Can you list FedEx as the recipient?
You do not list FedEx as the recipient. Once the package and label are ready and have been processed, you let the recipient know which location it's going to and give the recipient the tracking number. You may want to include the recipient's phone number, too. With this added detail, FedEx can attempt to call the recipient when the package arrives.
How long is FedEx on vacation hold?
When you select a vacation hold, FedEx Express and FedEx Ground deliveries to your residential address are suspended for a date range you specify, up to 14 days. FedEx will resume normal delivery on the first business day after your specified end date.
How to contact FedEx customer service?
Call customer service at 1.800.GoFedEx 1.800.463.3339 and provide the customer service representative your tracking number. A representative will either help schedule a pickup or direct you to a FedEx dropoff location to complete the return.
Is FedEx Mobile App required?
While the FedEx Mobile App is a great tool, designed for your convenience, it is not required to get the full benefits of FedEx Delivery Manager. As a web-based service, you can access the same options for your deliveries through your favorite browser.
Quick FedEx customer support, with shipping and delivery help at your fingertips
Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billing—and much more.
Delivery
If your package was redirected or held for pickup at a FedEx location or participating retail location like Walgreens or Dollar General, you should receive a notification via text, automated phone call, email, or door tag letting you know your package is ready for pickup. You’ll receive the text only if you’ve opted in to receive them from us.
Has anyone ever encountered customer entitlement like this?
Had to do a delivery to a business on someone else's route. Get there like 20 minutes before they open but there are two employees inside walking around. Usually in a situation like this at every other place, I will knock on the window/door and the employee will see me, then come open the door and get the package.
Why has everything through FedEx been delayed lately?
I know I will probably get downvoted for asking this question...but I'm not necessarily complaining , I'm just genuinely curious.
FedEx tracking down?
I've been checking on a package all morning, and I'm suddenly getting "No record of this tracking number can be found at this time" and my Delivery Manager page is also blank. Looks like other folks on Twitter are having a similar issue.
Package says arriving today but 8000 miles away
I am currently typing this as of 2:41 PST June 4th, FedEx says my package will be arriving by later today by 12PM. Though when I look at my travel history it shows my package is still in Singapore, 8000 miles away from where I live. Any ideas on what will happen?
fedex says package is empty
i was supposed to receive my ikea order package on 20th may via fedex. it didn't arrive in time. on their webiste when i entred the tracking number it said that that package had reached south bend (which is about an hoyr away from where i stay) on 22nd May. i was hoping to get it anyday after that.
What is a FedEx hold at location?
What Is FedEx's Hold at Location? The Hold at Location service is exactly what you think it is. Your package will be delivered to a FedEx location or participating retailer where it will be held until you can pick it up at your convenience. There are some rules, but the service is easy to arrange.
Where do FedEx packages go?
Packages go to FedEx retail locations — the same locations you go to when you buy supplies and ship packages. They can also go to authorized participating retailers, including major grocery stores and drugstore chains. Again, not all of these locations offer the service, but many of them do.
What happens if you don't have a FedEx store?
If you don't have a FedEx-only store located near you, you have the option of having the package sent to and held at a partner location. These are local retailers such as grocery stores and drug stores that offer the hold-at-location service. What happens if you don't live near a FedEx Office store? You can see if your local Walgreens, Albertsons, Dollar General, Kroger, Postal Annex, or other stores can receive and hold the package for pickup.
How to contact FedEx if recipient is overseas?
The process is slightly different as you'll have to call FedEx at 1-800-463-3339 and ask for international services to find locations.
Why do you need to hold a package at location?
If the package requires a signature, you don't have to worry about running to the door to get the package before the delivery person leaves .
Can FedEx call the recipient?
With this added detail, FedEx can attempt to call the recipient when the package arrives. When the package arrives, the recipient will take that tracking number and ID to the FedEx location to retrieve the package.
Can you list FedEx as the recipient?
You do not list FedEx as the recipient. Once the package and label are ready and have been processed, you let the recipient know which location it's going to and give the recipient the tracking number. You may want to include the recipient's phone number, too. With this added detail, FedEx can attempt to call the recipient when the package arrives.