Can I tell FedEx to hold a package?
FedEx Hold for Pickup allows you to request packages to be held at a FedEx location. Once redirected, you can pick up packages on your schedule at locations that are convenient to where you work or live.
What does it mean for FedEx to hold a package?
The Hold at Location service is exactly what you think it is. Your package will be delivered to a FedEx location or participating retailer where it will be held until you can pick it up at your convenience. There are some rules, but the service is easy to arrange.
How much does FedEx charge to hold a package?
$22.50 per package (delivery 3 days after the original scheduled delivery date) $14.50 per package (via FedEx Ground or FedEx Home Delivery®)
Can I pickup my package from FedEx?
If your package was redirected or held for pickup at a FedEx location or participating retail location like Walgreens or Dollar General, you should receive a notification via text, automated phone call, email, or door tag letting you know your package is ready for pickup.
Why does my package have a hold?
The “on hold” message is often an indication that your package has stopped moving entirely, and is staying in one place. It is usually due to a delay in the package's journey. For example, if a border between countries is closed, your package will appear as “on hold” because DHL cannot get it through.
Can you cancel a hold at location FedEx?
Enter your tracking number or reference number. Select Manage Delivery, then Hold at Location. Click Continue to acknowledge that requesting that your package be held for pickup may change your delivery date. You also have the option to cancel the request by selecting Nevermind.
Can I pick up a package from FedEx if I missed the delivery?
It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.
Can I postpone FedEx delivery?
If you were not home when we tried to deliver your package, you can schedule a new delivery time on the FedEx Delivery page. On the page, simply select the 'Missed Delivery Card' from the dropdown menu and enter your tracking number, email address and phone.
Can you stop a FedEx delivery?
You can cancel your shipment online within 12 hours on or before the ship date printed on the label. If you do not use the air waybill or you are unable to delete it from the "Shipping History", you will not be billed for transportation charges.
How much does it cost to schedule a pickup with FedEx?
A $4 chargeSchedule a FedEx Express Pickup A $4 charge per package applies when you request a FedEx Express Pickup, including requests made through fedex.com and FedEx Customer Service. This charge does not apply if you have a regular scheduled pickup or drop off your package at a FedEx location.
How many delivery attempts does FedEx make?
three timesDelivery attempts If a signature is required, the driver will typically try to deliver the package up to three times. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver.
How do you schedule a FedEx pickup?
From the fedex.com navigation, select Shipping and click on Schedule & Manage Pickups from the drop-down menu for information about various scheduling options. You can also skip this step by logging into your account and going directly to Scheduling a Pickup.
How long does FedEx hold packages?
Sign up for FedEx Delivery Manager ® to place a temporary hold on your packages. We’ll hang on to your FedEx Express and FedEx Ground packages for up to 14 days. Plus, it’s free.
How to put FedEx on a temporary hold?
How to place your packages on a temporary hold. STEP 1: First, you need to be enrolled in FedEx Delivery Manager. You can sign up for free, or log in if you are already enrolled, to get started today. Once you’re logged in, click on Vacation Hold in your profile. You can also find Vacation Hold under Manage Delivery from one ...
Why is my FedEx vacation hold not working?
Your Vacation Hold may not appear to be working because it is not a package that can be held by this service. Only FedEx Express and FedEx Ground packages are eligible for a Vacation Hold.
Track your package to begin
Request to redirect your package to a participating store. Simply enter your tracking number, then start managing your delivery.
Change your delivery location
Set a new delivery location for your package, up to the end of the business day before it's scheduled to arrive at the original address.
Pick it up in-store
Stop by the retail location you selected for pickup, within 5 business days. Don't forget to bring your ID and tracking number.
Package management FAQs
Discover how to manage deliveries, request a hold, and more with FedEx Delivery Manager and Hold at Location services.
Participating retailer FAQs
Get details on what packages are eligible to be held to a location near you, how long a package can be held and more.
Why was my package taken to a FedEx location for customer pickup?
If a delivery requires a signature or if the package cannot be left at your home, we may deliver your package to a nearby secure location for pickup, such as your local FedEx Office or Walgreens store. With extended business hours, you can stop by the location listed on your door tag to pick up your package on your schedule, as early as the same day.
What is request to FedEx ® Hold for Pickup?
FedEx Hold for Pickup allows you to request packages to be held at a FedEx location. You can pick up packages on your schedule at locations that are convenient to where you work or live.
What is FedEx Delivery Manager?
FedEx Delivery Manager allows you to request to customize your delivery preferences, manage delivery times and locations, and keep track of your FedEx ® deliveries.
Why are certain delivery options unavailable to me?
For example, some shippers may restrict certain delivery options or may not allow recipients to change the destination once the shipment is in transit. FedEx Delivery Manager will allow recipients to select only eligible delivery options.
Does FedEx Delivery Manager provide the option of receiving notifications via text?
Yes, you can sign up for FedEx Delivery Manager text alerts. Get instructions
What is the deadline for choosing to deliver a package to another address?
You have until midnight the day before delivery to change your delivery location on all eligible packages.
How can I prevent my packages from being stolen?
With FedEx Delivery Manager services , just choose to have your package delivered to one of 11,000 nearby secure locations. You can also get tracking alerts, request a vacation hold and much more. Read More
Quick FedEx customer support, with shipping and delivery help at your fingertips
Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billing—and much more.
Tracking
How can I request to have my FedEx® package redirected to be held at a FedEx location for pickup?
Where can I drop off a FedEx package?
You can choose from thousands of FedEx Office, FedEx Ship Center ®, FedEx Authorized ShipCenter ®, FedEx ® Drop Box,* Walgreens, Dollar General and grocery locations nationwide. Some are even open 24 hours.
How to pack a package for a wedding?
STEP 1. 1. Pack and seal your package. Tape all the package seams securely. Make sure the package is in good condition and all old labels and barcodes are blacked out. The package should weigh 55 pounds or less. Get tips on packing or we can help you pack.
Where do you leave a package if it doesn't require a signature?
If the package doesn't require a signature, and there are no special instructions for delivery keeping them from doing so, the driver will leave your package in what they deem to be the safest location (normally your porch/front door or possibly just inside a car port fence). Related Answer. Sheila Kousaie.
What happens if a package requires a signature and no one is home?
If a package requires a signature and no one is home, a door tag is left and delivery will be attempted again on the next delivery day . Occasionally a customer will request that a package be held until a certain day because the. Continue Reading.
Does Pacakge have to be scanned?
Your pacakge is sharing a truck with a bunch of other packages that will either find their destination or move on to another hub or stati. Continue Reading. Yes, it passed through that location and was unloaded. Every package must be scanned at each destination to verify the package is truly enroute.
Does FedEx deliver on Saturday?
First, let me say that FedEx Home Delivery delivers on Saturdays ( Tuesday thru Satur day), while FedEx Ground (mostly businesses) delivers Monday thru Friday. Track your package online to get an estimated delivery date, but keep in mind that we often deliver sooner than expected. Call 1–800 GOFEDEX and give the rep your tracking number. You should be routed to the local terminal where you can ask that your package (s) be held there for pickup.