How do I speak to a human at FedEx ground?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
What is the phone number for FedEx Ground?
(800) 463-3339FedEx / Customer service
Can you call FedEx to pickup a package?
463.3339 and provide the customer service representative your tracking number. A representative will either help schedule a pickup or direct you to a FedEx dropoff location to complete the return.
How do you schedule a FedEx pickup?
From the fedex.com navigation, select Shipping and click on Schedule & Manage Pickups from the drop-down menu for information about various scheduling options. You can also skip this step by logging into your account and going directly to Scheduling a Pickup.
How do I call FedEx?
The best way to inform the company about taking time off is to:Dial (800) 463-3339.Wait for the agent to pick up your call and explain that you want to take sick leave.Provide the required personal details and the reason for your sick leave.
How do I contact FedEx about my package?
If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.
Does FedEx charge for ground pickup?
Pickup fees Return: $4 per package. No fee. Other Fees Frequently Assessed at Pickup Saturday Pickups: $16 per package4 Alternate Address: $11.50 weekly charge per unique address if an on-call pickup is made at an address other than the shipping location associated with the account number on record.
Can I pickup a package from FedEx before delivery?
FedEx offers the ability to pick up your package personally before delivery is attempted as a 100% free service that they call “Hold at Location”. The fact that this service is completely free is another testament to the way that FedEx sees their customers.
Can I pick up package before delivery?
Can You Pick Up a Package from USPS Before It Gets Delivered? Right out of the gate, you should know that it's not only possible to pick up a package from USPS before delivery is initiated (or completed) but that it's actually super simple and straightforward to make happen, too.
Can you schedule FedEx pickup ground?
You can schedule a FedEx Ground return pickup on Monday-Friday for business locations or Tuesday-Saturday for most residential locations and up to 14 days in advance. You must have a Return label issued to you by an authorized FedEx Ground shipper.
Will FedEx pickup if I have a prepaid label?
The online store does have the option to have the pickup prepaid for returns through FedEx Ground. Contact your online store for more information. Or you can drop off at a FedEx drop off location for free.
Can I schedule a FedEx pickup if I don't have an account?
If you're not a registered FedEx customer, you can schedule a pickup on FedEx Ship Manager™ Lite.
How to schedule a one time pickup for FedEx?
For LTL freight, go to the “Schedule Pickup” section and add your pickup information. For FedEx Express ® Freight, go to the “Pickup/Drop-off (optional)” section, click “Edit” and select “Schedule a pickup.”.
What is the cutoff time for a freight pickup?
A general cutoff time to call for scheduling is 3:00 p.m. Pickups are planned for a 90-minute window. The latest pickup time is at least 90 minutes before your dock closes. However, times are affected by which freight service you choose and your destination. Call 1.866.393.4585 to confirm cutoff times.
Do you need a liftgate for FedEx?
You can also type that you need a liftgate in the “Location of skids or special instructions” box. There is no charge for a liftgate for FedEx Express Freight. If you have a dock, choose “Tractor trailer access.”.
Where is the FedEx Ship Center?
Access the services you need at the FedEx Ship Center at 370 Harrison St to meet your timeline with FedEx Express ® and FedEx Ground ® services. Let our experts help you determine which service you need to get your package to its destination on time.
Where is the FedEx location in Harrison St.?
Whether you’re shipping or waiting for a FedEx ® package, you can quickly and easily request to have it delivered to the FedEx location at 370 Harrison St. The option is available for free with FedEx Express.