How do I contact FedEx about dangerous goods?
Call 1.800.463.3339 and say “dangerous goods” to reach the Dangerous Goods/Hazardous Materials Hotline if you have questions (outside the U.S., call 1.901.375.6806), or call FedEx Express International Customer Service at 1.800.463.3339 (say “international services”) for commodity acceptability to international destinations.
How do I contact dangerous goods delivery?
Dangerous Goods Delivery: Hold at Location only. Call 1.800.332.0807 for IP1 or IXF Service availability. Call 1.800.332.0807 for IP1 or IXF Service availability. Infectious Substance (UN2814& UN2900): To limited areas only.
Where can I ship explosives with FedEx Express?
Class 1.4 explosives are acceptable as FedEx Express ® shipments to Canada, France, Germany, Japan, United Arab Emirates and the United Kingdom. Note: United Arab Emirates allows only Class 1.4 explosives to be shipped via Hold at Location service to the FedEx Express facility in Dubai.
Can I ship hand sanitizer with FedEx Express?
Refer to the FedEx Express hand sanitizer job aid for U.S. domestic shipments that may be offered using the exception in 49CFR 173.150 (g). Unsure whether your commodity must be offered as dangerous goods? Refer to this new brochure as a starting point to help you make that determination.
Does FedEx ship dangerous goods?
You can ship Dangerous Goods either by FedEx International Priority® (shipment up to 68kg per package) or FedEx International Priority® Freight (shipment between 68kg and 1,000kg per item). Our comprehensive Dangerous Goods service includes fast transit times, door-to-door delivery and custom clearance.
How do I contact FedEx about a delivery problem?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
How can you identify a dangerous goods shipment FedEx?
All dry-ice shipments require package marking and labeling. Call our hotline for assistance: 1.800. 463.3339 and say “dangerous goods” (outside the U.S., call 1.901. 375.6806).
How do I speak to a live representative at FedEx?
Get all the help you need, onlineService Updates. Get Help With My Delivery. Manage my accounts.Resume pickup & deliveries. International Shipping.Call 1.800.463.3339. Need help? Text 29372 to chat with our Virtual Agent. ... FedEx Service Guide. Review our shipping services, rates, and terms. Trust Center.
What is FedEx phone number?
(800) 463-3339FedEx / Customer service
What do I do if my FedEx package wasn't delivered?
If your package's tracking status says it was delivered but you can't find it, go to our tracking page and follow these steps:Enter your tracking number or reference number.Select Manage Delivery, then Report Missing Package. ... Confirm that you've checked everywhere the package might have been left by clicking Yes.More items...
What is considered a dangerous goods when shipping?
A hazardous material or dangerous good is defined as a substance or material that the Secretary of Transportation has determined is capable of posing an unreasonable risk to health, safety, and property when transported in commerce, and has designated as hazardous under section 5103 of Federal hazardous materials ...
What does a dangerous goods agent do?
Duties: Ensures dangerous goods are handled safely and legally. Cleans up all hazardous and non-hazardous spills in the aircraft efficiently, safely and within procedural and legal guidelines.
Who can ship hazardous materials?
The four major carriers in the US (FedEx, USPS, UPS, and DHL) all offer shipping for hazardous materials. Each carrier has specific rules for how they ship dangerous goods for certain classes as well as shipping HAZMAT domestically and internationally by truck, air, and sea.
Is there a FedEx live chat?
Online ChatFedEx / Customer service chat
Why is my FedEx package stuck in transit?
When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company's depots for further checks or stuck in customs.
Can I call FedEx to see where my package is?
You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.
What is the number to call FedEx for dangerous goods?
Call 1.800.463.3 339 and say “dangerous goods” to reach the Dangerous Goods/Hazardous Materials Hotline if you have questions (outside the U.S., call 1.901.375.6806 ), or call FedEx Express International Customer Service at 1.800.463.3339 (say “international services”) for commodity acceptability to international destinations.
How to find dangerous goods shipping FedEx?
To find one in your area go to Find FedEx Locations ; enter your location; then select “Dangerous goods shipping.”. If not dropped off at a staffed location that accepts dangerous goods, your shipment must be tendered to FedEx Express via a scheduled pickup at the customer location.
What is the IATA code for FedEx International?
If you're shipping via FedEx International Premium ® or FedEx International Express Freight ®, you must use either the FedEx IATA (023) Air Waybill or IATA Neutral Air Waybill.
What is an ADG in FedEx?
Shipments containing accessible dangerous goods (ADG) and inaccessible dangerous goods (IDG) that are dropped off at staffed FedEx U.S. locations must be processed using a FedEx or third-party automation system, not paper airbills or air waybills. ADG and IDG shipments processed using paper airbills or air waybills may be tendered to FedEx Express via a scheduled pickup, however. For more information on items classified as ADG and IDG, see the Special Handling Fees section below. This change does not affect the following types of dangerous goods, which may be dropped off at staffed FedEx U.S. locations if processed using paper airbills or air waybills:
How to use FedEx dangerous goods label?
Simply apply the labels, which are designed for the type of dangerous goods you're shipping, to your packages rather than marking and labeling them by hand. We have specialized labels for undeveloped film and dry ice. To order them, call 1.800.463.3339.
What is FedEx Express?
FedEx Express is a world leader in the transport of dangerous goods and has specialists on staff to assist with dangerous goods questions . Shipments with dangerous goods must be tendered to FedEx Express in accordance with current International Air Transport Association (IATA) regulations for air transport and the FedEx Express Terms and Conditions.
When will Walgreens accept FedEx 3373?
Beginning April 19, 2021, Walgreens locations will accept UN 3373 packages for both hold and customer dropoff as part of the FedEx OnSite program.
What is the number for dangerous goods on FedEx?
1.800.463.3339 and say “dangerous goods”. Get information on packaging, marking, labeling and documentation for a FedEx Express ® dangerous goods or FedEx Ground ® hazardous materials shipment. Ask about dangerous goods and hazardous materials surcharges that may apply to your shipment.
What is the number to call for dangerous goods?
FedEx Dangerous Goods/Hazardous Materials Hotline: Call 1.800.463.3339 and say "dangerous goods" for the Dangerous Goods/Hazardous Materials Hotline. Outside the U.S., call 1.901.375.6806 for the Dangerous Goods/Hazardous Materials Hotline.
What is the FedEx dry ice number?
Outside the U.S., call 1.901.375.6806 ). Whether you’re new to shipping dry ice as a coolant or are an experienced shipper, refer to the FedEx Express dry ice job aid for information on packaging, marking and labeling your shipment; tips for preparing paperwork; and details on other resources.
Can you use a dangerous goods declaration on FedEx?
The FedEx Express Shipper's Declaration for Dangerous Goods templates available below may not be used for most dangerous goods shipments. Shippers must use FedEx Express automated shipping solutions or FedEx recognized vendor systems to prepare Shipper's Declarations. These systems incorporate data-compliance checks that help prevent documentation errors and reduce associated penalties and fines. For a list of FedEx recognized vendors, or to read FX-18 in the current FedEx Express operator variations, see Regulatory Updates.
Does FedEx require dangerous goods training?
The federal government requires every dangerous goods shipper to have job-specific dangerous goods training before tendering a dangerous goods shipment to FedEx or another air carrier. FedEx sponsors a number of seminars that provide you with the government-required training you need. Learn more and register online.
You can find tools, job aids, links to how-to videos and other resources that will help you learn how to ship your dangerous goods and hazardous materials shipments
You can find tools, job aids, links to how-to videos and other resources that will help you learn how to ship your dangerous goods and hazardous materials shipments.
Dangerous Goods (FedEx Express)
Shipping dangerous goods? FedEx provides the reliable delivery and support you need. Learn how to ship, download job aids and forms, and get the latest updates. Plus, we offer dangerous goods training.
Hazardous Materials (FedEx Ground)
When your shipment contains hazardous materials, we're here to help. Check packaging and labeling guidelines, get shipping guides, learn about training opportunities and more.
Download guides, access training opportunities and review regulations for shipping dangerous goods via FedEx Express
Learn how to identify and ship dangerous goods. Get an overview on shipping lithium batteries. Review special handling fees, and more.
Learn
Learn how to identify and classify dangerous goods, and correctly complete shipping documentation. Get details on how to pack, mark and label your shipments. Endorsed by International Air Transport Association (IATA), our dangerous goods seminars will help you meet U.S. and/or international training requirements.
Shipping Hazardous Materials
Use FedEx Ground for your hazardous materials shipments. See what items qualify, and get service and training information.