| FedEx Express FedEx Ground Customer Service | 1.800.GoFedEx 1.800.463.3339 |
|---|---|
| FedEx Trade Networks Customer Contact Center (8:00 a.m. - 8:00 p.m. EST) Email: ftn_us@fedex.com U.S./Canada/Mexico Border Customer Service | 1.800.249.2953 |
How do I contact FedEx by email?
FedEx Trade Networks Customer Contact Center (8:00 a.m. - 8:00 p.m. EST) Email: ftn_customercontact@ftn.fedex.com U.S./Canada/Mexico Border Customer Service Global Ocean and Air Cargo Distribution: 1.800.249.2953 1.716.879.1075: FedEx Trade Networks Transport & Brokerage Customer Contact Center FedEx Trade Networks Services:
How to contact FedEx customer service?
- U.S. Customer Service: 1-800-463-3339
- Hearing Impaired Relay Desk: 1-888+464-0709
- U.S. Billing Inquiries: 1-800-622-1147
- Freight Shipments: 1-866-393-4585
Does FedEx Office have an email service?
When you email FedEx one of their customer service agents sitting in one of their call centers, likely located in Maryland or Spain or India or Philippines, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days.
How do I talk to a real person at FedEx?
Twitter discovered how to get past annoying automated phone systems and talk to a real person
- Naturally, other Twitter users were intrigued.
- When someone asked if an exasperated sigh counts as a swear word, @annebot explained what else might work.
- People continued to offer their own life hacks to fight the system.
- But let’s all be careful with this new knowledge. Robots don’t have feelings (yet?) but humans do. ...
See more
Can I contact FedEx via email?
If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.
How do I contact FedEx US customer service?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
How do I email a claim with FedEx?
Via E-mail to file.claim@fedex.com. All claims should include: The freight bill number.
Does FedEx have chat support?
Online ChatFedEx / Customer service chat
How do I contact FedEx about a delivery problem?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
How do I escalate a FedEx complaint?
FedExCall Customer Care Contact Form on 1 (800) 463-3339 or 1 (800) Go FedEx.Visit Customer Support Center.Tweet FedEx Customer Care.Tweet FedEx.
What is FedEx Ground email address?
Contact Air & Ocean Freight ForwardingFedEx Express FedEx Ground Customer Service1.800.GoFedEx 1.800.463.3339FedEx Trade Networks Customer Contact Center (8:00 a.m. - 8:00 p.m. EST) Email: ftn_us@fedex.com U.S./Canada/Mexico Border Customer Service1.800.249.2953
How do I contact FedEx about missing items?
How do I dispute a delivery or report it missing? If your package's tracking status says it was delivered, but your recipient can't find it, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. Select Manage Delivery, then Report Missing Package.
How do I report a missing FedEx package?
Select Manage Delivery, then Report Missing Package. (If you aren't logged in to a FedEx account, you'll be asked to enter the original delivery address of your package. Enter that info, then click Continue.) Confirm that you've checked everywhere the package might have been left by clicking Yes.
How can I talk to a FedEx manager?
1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. You can also contact your regional FedEx support representative.
What happens if FedEx loses my package?
Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.
Does FedEx have 24/7 customer service?
Customer Support We appreciate hearing what's on your mind. Your feedback, suggestions and ideas are what keep us going 24 hours a day.
Track My Packages
Get the most up-to-date status of your packages from pick up to delivery — and everything in between.
Learn About My Delivery Status
We’ll explain the different package and delivery statuses you may see when tracking your package.
Shipping Resources
We're here to support you through each stage of your shipping journey.
How to Pack a Package
Want to learn how to properly pack your items to help them arrive safely? Our guide will teach you how to pack like a pro.
How to Ship Internationally
Looking to ship internationally? Our guide will walk you through what you’ll need to ship your package.
Need help to resolve an invoice or payment issue?
We’re happy to look into it for you. To get started, click the link below and select your concern from the drop-down menu.
Manage My Invoices
Use FedEx Billing Online to quickly view, manage, and pay your invoices.
FedEx offers a number of ways to get support
Email us and we’ll send your request to our internal team of FedEx API specialists. They will address your questions as quickly as possible.
Technical Support
Support hours are Monday through Firday, 7 a.m to 9 p.m., and Saturday, 9 a.m to 3 p.m. Central time.
How to contact FedEx by phone?
How to Contact FedEx. 1 Call the general customer support line at 1-800-463-3339. 2 Call FedEx’s Telephone Device for the Deaf at 1-800-238-4461. 3 Call the Technical Support Hotline at 1-877-339-2774. 4 Call the Billing Inquiries Department at 1-800-622-1147. 5 Check FedEx’s website for country-specific contact info.
How to contact FedEx representative?
To connect to a representative, say “Representative” or dial 0 on your keypad. Method 2. of 10: Call FedEx’s Telephone Device for the Deaf at 1-800-238-4461. ...
What time does FedEx call?
You can call this number Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time.
How to talk to someone at FedEx?
Read through these contact options to pick the one that best suits your needs. Steps. Method 1. of 10: Call the general customer support line at 1-800-463-3339.
What time does the Tech Support Hotline open?
They’re open from Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time.
Can you send a FedEx letter by snail mail?
If you have forms or documents, you can send them in via snail mail. However, FedEx doesn’t specify how long they will take to get back to you if you mail them something. For International and United States FedEx services, address your letter to:
Does FedEx have an email address?
In the U.S., FedEx no longer has an email address that you can use. Instead, they have a Virtual Support Assistant that you can use to get answers and find help. Simply type in your question and follow the prompts to get started.