Receiving Helpdesk

fedex customer service usa

by Ryley Bauch Sr. Published 3 years ago Updated 3 years ago

How do I contact FedEx USA?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How do I talk to a FedEx agent?

Need help? Text 29372 to chat with our Virtual Agent.

Can I talk to a human at FedEx?

FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click "Chat now" to proceed.

How do I contact FedEx about a delivery problem?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

Can I chat with FedEx online?

Online ChatFedEx / Customer service chat

What do you do if FedEx doesn't deliver?

If your package's tracking status says it was delivered but you can't find it, go to our tracking page and follow these steps:Enter your tracking number or reference number.Select Manage Delivery, then Report Missing Package. ... Confirm that you've checked everywhere the package might have been left by clicking Yes.More items...

Can I call FedEx to see where my package is?

You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company's depots for further checks or stuck in customs.

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