How do I contact FedEx about tracking?
If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.
Can I call FedEx to see where my package is?
You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.
How do I contact FedEx about a delivery problem?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
What is FedEx phone number?
(800) 463-3339FedEx / Customer service
How do I know exactly where my package is?
To track a package, locate the tracking number sent to you and enter it on the shipping carrier's website. If the shipper uses self-delivery or in-house shipping, they may have a specific tracking solution they will electronically send to you.
What do I do if my FedEx package never arrived?
Select Manage Delivery, then Report Missing Package. (If you aren't logged in to a FedEx account, you'll be asked to enter the original delivery address of your package. Enter that info, then click Continue.) Confirm that you've checked everywhere the package might have been left by clicking Yes.
Why is my FedEx package stuck in transit?
When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company's depots for further checks or stuck in customs.
Is there a live chat for FedEx?
Online ChatFedEx / Customer service chat
How do I speak to a manager at FedEx?
1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. You can also contact your regional FedEx support representative.
Why is my FedEx delivery delayed?
Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.
What does in transit mean FedEx?
In transit means that your package is on its way to its final destination. It does not necessarily mean that your package is in a moving vehicle such as an aircraft or truck. It may be at a FedEx facility.
What to do if FedEx has no tracking number?
If there are no scans for the tracking number entered, contact your shipper to verify the tracking number is correct . If you are the shipper, and it has been more than 24 hours since you dropped off the shipment or had the shipment picked up, please call FedEx Customer Service.
How to report a FedEx package?
What Happens if My Package Doesn’t Arrive? 1 Wait for 24 hours after the delivery date 2 Report the issue to FedEx or Easyship, so that they can perform a package search 3 If your package is found, FedEx will reroute the package to you and notify the shipper once delivery is done. 4 If the package you have been tracking with FedEx SmartPost, FedEx ground, or any other FedEx service goes missing, FedEx will send a letter through fax, email, or post to the shipper for damage/loss claim. 5 You will then be asked to forward documents that FedEx will use to determine the value of your shipment including purchase order, invoice, or proof of mailing. 6 If the claim falls within the carrier's guidelines and terms of service, FedEx will pay you the loss claim, either by replacement or refunding you the purchase cost; otherwise, FedEx will contact you to let you know their stand on the same.
How long does FedEx signature proof last?
Signature proof of delivery is available for up to 18 months for FedEx Express and FedEx Ground shipments and 2 years for FedEx Freight shipments.
How long does it take for a FedEx shipment to update?
Shipments in the FedEx system receive updates at various points between pickup and delivery. It is not unusual for a shipment to go more than 24 hours without an update while in transit.
How long does it take for FedEx to track a package?
If your FedEx tracking information is not up to date after 24 hours, consider reaching out to FedEx customer support to know what is happening and resolve any concerns.
What to do if package doesn't arrive?
Here is what you should do if your package doesn't arrive. Wait for 24 hours after the delivery date. Report the issue to FedEx or Easyship, so that they can perform a package search. If your package is found, FedEx will reroute the package to you and notify the shipper once delivery is done.
How long does it take for FedEx to ship?
FedEx International Economy allows you to ship packages economically to Canada, Mexico and Puerto Rico typically in 2 to 3 business days and to more than 215 countries and territories in 2 to 5 business days. You can import from more than 90 countries and territories, too.