Receiving Helpdesk

fedex customer service representative

by Lou Dietrich Published 3 years ago Updated 2 years ago

1.800.463.3339

How can I talk to a FedEx representative?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How do I contact FedEx about a delivery problem?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

Who do I call if my package was not delivered FedEx?

Calling customer care service at (800) 463-3339 and saying track my package.

Why hasn't FedEx delivered my package?

You can do that by reaching out to them over the phone at 1-800-463-3339, a 100% toll-free customer service support line that is available on a 24/7 basis. You'll be able to explain to them your situation and ask questions about the whereabouts of your package and parcel.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company's depots for further checks or stuck in customs.

How long before a package is considered lost FedEx?

File promptly You must file your claim for damaged or missing contents no later than 60 calendar days from the shipment date for U.S. packages and 21 calendar days from the shipment date for international packages. Claims for undelivered or lost shipments must be filed within nine months of the shipment date.

What do I do if my package was delivered but it wasn t?

In rare cases, package may show as 'delivered' but could take additional 24 hours....Carrier may have placed it in a safer location, please check:Mailbox.Porch.Garage.Any area out of potential weather hazards.Exterior doors and any locations where the package could be placed.

Is FedEx a good company?

FedEx is run very well. They don’t expect employees not to grow and provide coaching opportunities on how to master your current position and move into another in an upward scale. They are blind to color, gender and religious orientations. People are treated respectfully and fairly according to performance. If you put in the effort, follow the rules and contribute according to expectations you’ll do well. Mediocre performance is not rewarded. Be your best. Great benefits. Very talented managers. Goal-oriented performance geared company. Great management model for other companies to emulate.

Is FedEx run well?

FedEx is run very well. They don’t expect employees not to grow and provide coaching opportunities on how to master your current position and move into another in an upward scale. They are blind to color, gender and religious orientations. People are treated respectfully and fairly according to performance.

Is FedEx a good place to work?

FedEx was a great place to work in 2000, but now in 2021 they have forgotten the backbone of the company.... the employees. The middle management does all they can to keep their people happy and focused but upper management had totally gutted the moral of the employees. Forcing 6 and 7 day work weeks!! We’re is the life/work balance they promote??? If you like to live your life, even just a bit stay away!!!

How to contact FedEx representative?

To connect to a representative, say “Representative” or dial 0 on your keypad. Method 2. of 10: Call FedEx’s Telephone Device for the Deaf at 1-800-238-4461. ...

How to contact FedEx by phone?

How to Contact FedEx. 1 Call the general customer support line at 1-800-463-3339. 2 Call FedEx’s Telephone Device for the Deaf at 1-800-238-4461. 3 Call the Technical Support Hotline at 1-877-339-2774. 4 Call the Billing Inquiries Department at 1-800-622-1147. 5 Check FedEx’s website for country-specific contact info.

How to get a vacation hold on FedEx?

First, sign up for FedEx Delivery Manager online or via the FedEx app. Once you have an account, you can click on Vacation Hold and then choose from a range of dates that work for you.

What time does FedEx call?

You can call this number Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time.

How to talk to someone at FedEx?

Read through these contact options to pick the one that best suits your needs. Steps. Method 1. of 10: Call the general customer support line at 1-800-463-3339.

How long does it take for FedEx to get back to you?

Once you file a claim for a missing package, it usually takes FedEx between 5 and 7 business days to get back to you. If it's an especially busy time (like during the holidays), it might take slightly longer than that.

How to file a claim with FedEx?

To file a claim, visit https://www.fedex.com/en-us/customer-support/claims.html then click “Start a Claim.”

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